Jianguo Hotspring Hotel3.5 out of 5.0
Recent guest reviews
The hotel is very run down, stained carpets, mouldy bathroom, stained chairs and chipped furniture. Did not seem fresh or clean, my daughter complained of bites. The desk staff were not helpful and when another Chinese lady offered help to translate for me they refused. We booked due to it being a spa hotel as our children love swimming. When we arrived we found out that the pool was closed for 3 months! They were not apologetic at all, their letter of what I thought was an apology blamed the website I booked from - which was trip advisor. The lady in the restaurant spoke English and did her best, the restaurant staff could not but were attentive, the food was manageable. Im guessing this isn't an international hotel and more set up for Chinese tourist etc. Maybe cultural differences play apart, but I find no excuse for the state of the room or the lack of responsibility regards the pool. Don't book here.
Stayed at this hotel on a family holiday trip. The friendly staffs allowed us to check in early when we reach the hotel at 9a.m, because our flight arrived in Beijing very early in the morning, a great relief after a long flight for us. Location is very good, near the Jiangguomen MRT station and Beijing Railway station. So it's very easy to exploring Beijing city. This hotel also near to Wang Fujing Street. Hot spring water and drinking tap water available in each room. Spacious bed room, swimming pool, a great nature style Lobby with a fish pond, several dining and banquet rooms. It's a great experience to stay at this hotel. If they could replace the old tube tv with lcd/led tv that'll be perfect.
Very good location short walk from a central hub subway station (Jianguomen). Close to major international hotels--none of which have a better location. Right beside Sextant of Beijing--a worthwhile but often overlooked historic cite--where early foreign visitors used astronomical devices to measure distances. Near good banks to exchange money. Most other guests seemed to be local Chinese Families appreciated this hotel for its large rooms, relatively large beds, and modern bathrooms. Saw some other foreigners with kids as well. Room was comfortable for us with two children--age 6 and 11. Huge washroom with separate shower and tub. Swimming pool was great in June after being in the hot sun all day touring around. It was in a traditional hot spring spa that also gave the kids some interesting hot tubs to explore in a faux stalactite cave. Service was very good. For example, on our first day, room safe did not work properly. They changed it right away while we ate breakfast. The manager waited outside the restaurant just to tell us it was fixed. Kids loved fish swimming in the pond in the lobby. K
This is going to be a short review as I only slept in the hotel for three and a half hours thanks to Air China. But don't get me started on them and their delays... Was looking for a hotel close to Beijing train station as I had an early morning train and this worked out really well from that aspect. Just a short walk and I was there. Check-in lady was sullen and really looked like she really didn't want to be in the job, but then it was 2 a.m. and being a non foreign franchised hotel, friendliness is not a job requirement. Room was clean, everything worked, bed was comfortable. Room smelled a little smoky but that could well be in the outside pollution not necessarily someone using cigarettes. Would not stay here for a week however if it's an overnight stay, or for one or two days, more than passable, good location and price right.
Be carefull to book cheapest room. This was for me very small room with very old and by water and humidity damaged furniture. Eeven asked for nonsmoking it was smoking deodorized with some treatment. Poor English of hotel staff. I have complained about the room, but I was adviced somehow to stay by next day in the same room. Next day the story was bit different, all room sold!!! Not true in the real fact, and after noisy discussion hotel manager understood hard fight with me and offered much better room in the hotel atrium. Hotel spa was very good for relax after tough days. Some more points for the hotel becasue of its position to metro and railway station. Both about 7min walk. Hotel is bit difficult to find, main entrance is not on the street front.
Stayed here for 2 nights during the Chinese New Year holidays. I booked the cheapest room but was upgraded to a family-sized suite. Must have just undergone renovations. Carpet is spotless, room in tip-top condition, two bathrooms, two TVs, a soft king-sized bed, three windows with curtains. Location is excellent too. Just 80 metres from Jiangguo Men subway station, which is two stops to Tiananmen East station and one stop to Beijing Station. Despite located in the intersection of two highways, the room is surprisingly well-insulated from traffic. The hotspring spa is a bonus. Located in the adjoining building, it has six big jacuzzis, a swimming pool and massage services. The water is light-brownish but I was told that's the natural colour of hot-springs. No complaints. Can't find a better deal in Beijing for this price.
Staff is terribly trained. Internet broke in the middle of the night. No body cared. Front desk staff basically told me not their job...do not bother me (this is not an language issue...I speak Chinese). Carpets dirty in rooms. Halls smelled bad. "No smoking" rooms have ashtrays. Haha. My room had mosquitos. Took 45 minutes to get my room. A lot of rooms in Building 1 are on highway and noisy. Getting a taxi is almost impossible.The only good part of the hotel was leaving.
So i am not sure whether to give this hotel 3 or 4 stars so i am being generous. The plusses-- 1) The staff- very helpful= not bad English- slightly slow at reception=lot of photocopying etc but ok.. 2) Very good fast internet in rooms (also wifi) no passwords no fuss. In lobby with password. 3) Very nice entrance. lobby- with chairs and tables in a sort of indoor garden- conservatory. 4) Quite central-- not much right next door bu t5 minutes walk to big mmall opposite the train station.. 5) Room is ok- little aged but all working- quite big- good lights- comfy chairs The negs 1> bed bit hard 2. basically a chinese hotel= no english cable tv..
My husband and I stayed here two nights (10/14 & 15). Upon our arrival, the front desk quickly checked us in as I presented my voucher. There was limited English exchange. Our room was spacious compared to other hotels in Beijing according to a relative who lives in China and visited us. The carpets were stained but did not appear 'dirty' as my slippers didn't show dirt after wearing in the room over 24 hours. The bell boy (wish I'd asked his name) was most accommodating as I wanted a soda and he walked me around the corner to a nearby market, waited outside while I shopped and walked me back. Unfortunately, I think I offended him as I did not realize that 'tipping' for extra service is actually an insult. A negative to our stay was that there was no electrical adapter so we could not use the computer until we purchased one. We asked for one at the front desk and thought someone was going to check on us when the person came to work, but after waiting well past 11 a.m., we went out and bought one. The location was good for us as we were taking the train to Qinhuangdao so we did not have to arise early to get a taxi to get to the train station. It was about 1/2 mile or so from our hotel and we were able to walk there in 15 - 20 minutes; luggage toting and all. Near the train station were various other stores including the KFC and McD's-. Our check out was quick and efficient with little/no English translating. The beds were 'firm' as I expected from many reviews but I was exhausted from the flight and had no trouble sleeping. One thing I found interesting is that the private bath is enclosed in glass but there is a curtain to close for privacy from the bedroom. One of our bathrobes was dirty on the outside and there were no wash cloths.
the hotel is very old and run down. it is on a busy highway nothing to do in the area. Very difficult to get a taxi to go anywhere. staff does not speak english and is totally disinterested. Food is lousy in comparison with most other places in Beijng and the same price. Room are depressing smelly and not very clean. beds are extremely uncomfortable.. Wifi is a joke . did check out after 1 night even though did not get the other 4 nights restituted.