Holiday Inn Beijing Deshengmen4.0 out of 5.0
Recent guest reviews
Good and convenient hotel rooms are good and restaurants are good the staff is good and the service is good Business people may find it convenient with friendly staff who speak English and ready to serve well I would return to this hotel again
the worst services I've ever received from ANY of the lodging industry. After two hours flight delay and over one hour stuck in traffic from the airport to the hotel, we arrived at the hotel around 3 am. Without any greeting, the front desk personnel, Yu Ma, who was playing her cellphone behind the desk issued us the keys and asked for the credit card. One of two keys doesn't work for the elevators nor the room. After we open the room, we figured out it was a two beds room with extremely bad smell. We went back to the lobby. Again, Yu was playing her phone. First, she said our reservation was for two beds room, after showed her the confirmation, she then said they didn't have any one bed available. Not to mention, without authorization, she charged $500 USD for security deposit on my credit card. As we insisted to speak to a manager, we got a one bed room which bathroom sink clog issues. At least, it smells much better than the first one. Since it almost 4am, we just kept the room. I submitted the formal complaints to IHG group. Only received an email reply saying they couldn't locate my reservation. Therefore, think twice before you choose holiday inn.
I had 4 days before a conference to enjoy the city of Beijing. I arrived at the Holiday Inn with no plan but lots of ideas. Jet Li the concierge did an incredible job of ensuring I had an action packed few days. The hotel room was better than any Holiday Inn in a North America in which I have stayed. All the amenities one needs for business and pleasure. Linens, bed and towels were great there was an ironing board, safe and coffee/tea station that was well stocked. The hotel was clean and the nights were quiet. One could not ask for more. Food at the main cafe downstairs was excellent and one server was kind enough to acquaint me with all of the Chinese options on the buffet. Overall very well done!
I booked through booking.com which said a payment of £293 CNY 2,601 but I checked my bank statement and got charged £359.69 instead! I didn't touch anything inside the room, only used my own items so not sure why I was charged an additional £60+. That is scamming! I am waiting for a response !
Adair hotel in a good location in Beijing good for business people, clean, good service, nice Chinese restaurant , breakfast OK, shower is OK and room was large and comfortable and the bad was big and good feel.
Overall the start was fine. The room is big enough, amenities in the room are good. But around 9 pm, I started to smell cigarette smoke. It got so bad I went downstairs to complain. No reaction. I packed up and went to check out. I told them I was leaving early because of the smoke. No reaction. Oh well.
The rooms are spacious and well decorated. Corner rooms are great. High floors away from Deshengmen are best because of the noise. Noise insulation could have been improved. Breakfast is excellent. The gym is just O.K.
I have been at the Holiday Inn many times. Unfortunately it is not improving ... this trip I changed rooms a few times because there was cigarette smell in each room probably through the ventilation. But each room had the same problem. This time also the heat could. It be regulated - the rooms were very hot. I was also disappointed that no movie channel can be received on TV. There are only a couple News channels - a bit boring after a while if watching. All in all my experience was not good. I think I will have to find a new place for my next visit.
Was here on business and I was actually surprised how spacious the rooms felt. Nice view onto the mountains as well if you're lucky with pollution levels. Standard rooms also include a workspace that's fine for working from your room. Service was excellent, I usually speak Chinese so don't know about their level of English though. There is also a gym that I found surprisingly well equipped. Not your standard 6 square meter broom closet with a treadmill. There is also a little Sauna. Breakfast was very good, ample choices, albeit mostly Chinese, which makes sense because I didn't see a single foreigner while I was there. Given the price an excellent choice for a business hotel.
This is a solid choice for a 4 star business hotel. I was in Beijing for a 2 night business stay on my own. For a work trip, the most important thing is a quiet room and ample work desk space. My ICG Priority Club Platinum status was recognised and I was upgraded to a large room. Plenty of space to spread out my laptop and documents and lots of plugs to charge devices. Comfortable bed, bath-room amenities were fine. I found the ground floor restaurant breakfast buffet good. Noodle station and Asian food on one side. Bakery, cheeses and cereals on the other. I had a fresh omelet each day which was well done. Staff at the executive lounge very friendly and helpful. Their service was a highlight of my stay. The lounge was empty most of the times that I was there so it became a private work station just for me. If you need exercise, this is not a good hotel. Fitness facilities non-existent. Terrible pollution during the time I was there and I would have liked to do some exercise indoors. Overall, I would stay here for business again. Probably better choices if I was going to bring my young family.
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
- Business center
Located in Xiaoxitian, Holiday Inn Beijing Deshengmen is within 2 miles (3 km) of popular attractions such as Houhai Park and Bell and Drum Towers. This 309-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Located centrally in Beijing, it's also close to Forbidden City and Beijing Aquarium.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.
Holiday Inn Beijing Deshengmen's 309 air-conditioned rooms provide refrigerators, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer bathrobes. Ironing boards and desks are other standard amenities.
At Holiday Inn Beijing Deshengmen, guests have access to a fitness center, free WiFi in public areas, and conference space. Self parking is offered for CNY 95 per night. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, laundry facilities, and a gift shop.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 257 reviews