Holiday Inn Beijing Deshengmen4.0 out of 5.0
Recent guest reviews
Check-in and check-out was a breeze--I forgot my credit card so they let me put a cash deposit down on the room (500 RMB) and promptly returned the cash at check-out. It's very close to the bus station to get to Badaling, but not much else is around--boring at night. The room smelled of cigarettes when we entered, but was very clean and spacious. I would suggest travelers use Didi for traveling to and from this hotel as forms of public transport are quite far.
I had two disappointing stays at this hotel during my business trip to China. The main reason for me to choose this hotel is the location, not far from the university I was visiting. However, it is not easy to access by public transport except Taxi. Rooms are fine but start showing age now. Bed is comfortable and wifi is working in the room and lobby. But the guests are very noisy in general, because the hotel took large conferences and tour groups. The guests are very loud at public area during my stays. The main issue I encountered is service, staff, particular at reception: * check in and check out do not meet the IHG standard * no acknowledgement for elite guests * no upgrade for elite guests as promised * Dont care attitudes, particular the female manager at reception I arrived Mid night after 16 hours travelling, I have to wait another 20-30 minutes for check in. I communicated through email and IHG app regarding my arrival time and preference. Nothing happened when I arrived. When I give feedback to the female manager, she simple could not careless to my experience. Check out with a male manager at reception was similar experience. I travel a lot every year, I have to say this is pretty bad compare with hotels I stayed around the world. I stayed at this hotel before, I have been through some up and downs at this hotel. I think it is time to move on to somewhere else.
Good and convenient hotel rooms are good and restaurants are good the staff is good and the service is good Business people may find it convenient with friendly staff who speak English and ready to serve well I would return to this hotel again
the worst services I've ever received from ANY of the lodging industry. After two hours flight delay and over one hour stuck in traffic from the airport to the hotel, we arrived at the hotel around 3 am. Without any greeting, the front desk personnel, Yu Ma, who was playing her cellphone behind the desk issued us the keys and asked for the credit card. One of two keys doesn't work for the elevators nor the room. After we open the room, we figured out it was a two beds room with extremely bad smell. We went back to the lobby. Again, Yu was playing her phone. First, she said our reservation was for two beds room, after showed her the confirmation, she then said they didn't have any one bed available. Not to mention, without authorization, she charged $500 USD for security deposit on my credit card. As we insisted to speak to a manager, we got a one bed room which bathroom sink clog issues. At least, it smells much better than the first one. Since it almost 4am, we just kept the room. I submitted the formal complaints to IHG group. Only received an email reply saying they couldn't locate my reservation. Therefore, think twice before you choose holiday inn.
I had 4 days before a conference to enjoy the city of Beijing. I arrived at the Holiday Inn with no plan but lots of ideas. Jet Li the concierge did an incredible job of ensuring I had an action packed few days. The hotel room was better than any Holiday Inn in a North America in which I have stayed. All the amenities one needs for business and pleasure. Linens, bed and towels were great there was an ironing board, safe and coffee/tea station that was well stocked. The hotel was clean and the nights were quiet. One could not ask for more. Food at the main cafe downstairs was excellent and one server was kind enough to acquaint me with all of the Chinese options on the buffet. Overall very well done!
I booked through booking.com which said a payment of £293 CNY 2,601 but I checked my bank statement and got charged £359.69 instead! I didn't touch anything inside the room, only used my own items so not sure why I was charged an additional £60+. That is scamming! I am waiting for a response !
Adair hotel in a good location in Beijing good for business people, clean, good service, nice Chinese restaurant , breakfast OK, shower is OK and room was large and comfortable and the bad was big and good feel.
Overall the start was fine. The room is big enough, amenities in the room are good. But around 9 pm, I started to smell cigarette smoke. It got so bad I went downstairs to complain. No reaction. I packed up and went to check out. I told them I was leaving early because of the smoke. No reaction. Oh well.
The rooms are spacious and well decorated. Corner rooms are great. High floors away from Deshengmen are best because of the noise. Noise insulation could have been improved. Breakfast is excellent. The gym is just O.K.
I have been at the Holiday Inn many times. Unfortunately it is not improving ... this trip I changed rooms a few times because there was cigarette smell in each room probably through the ventilation. But each room had the same problem. This time also the heat could. It be regulated - the rooms were very hot. I was also disappointed that no movie channel can be received on TV. There are only a couple News channels - a bit boring after a while if watching. All in all my experience was not good. I think I will have to find a new place for my next visit.
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
- Business center
Located in Xiaoxitian, Holiday Inn Beijing Deshengmen is within 2 miles (3 km) of popular attractions such as Houhai Park and Bell and Drum Towers. This 309-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Located centrally in Beijing, it's also close to Forbidden City and Beijing Aquarium.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.
Holiday Inn Beijing Deshengmen's 309 air-conditioned rooms provide refrigerators, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer bathrobes. Ironing boards and desks are other standard amenities.
At Holiday Inn Beijing Deshengmen, guests have access to a fitness center, free WiFi in public areas, and conference space. Self parking is offered for CNY 95 per night. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, laundry facilities, and a gift shop.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 260 reviews