Super 8 Beaumont I-10 South2.0 out of 5.0
Recent guest reviews
At check in I was told I wouldn’t be charged but the clerk charged my card three times. My room was horrible and dirty, had flood damage. My bathroom was the worst part of all, the toilet moved while on it. There was no phone in the room, the internet was not working and it was extremely loud, was not able to sleep at all. Last there was some kind of bugs in the bed, I felt like I was being bitten all night. The manager was told all of this the next morning along with the clerk being told the night before but I still ended up paying full price and no kind of compensation was offered for my horrible experience, will not return here again.
Hotel was in poor condition. Air conditioning was barely functional. The hotel lloked like it was in need of new paint everywhere> The bed and pillows were not high quality and hard to sleep on. Everything was old, dated, and poor quality. Staff was very friendly and did their jobs well.
As soon as i walked in the room i saw a roach and management didnt even try to apologize for it . they promised breakfast but in the morning there was no breakfast they promised a refund that i never recived
Stayed here after leaving the Red Roof Inn down the street, because of horrible customer service and dirty room. This place was a lot cleaner and the staff were easier to deal with and didn't get an attitude about anything. The pool was nice and clean as well. Convient shopping and restaurants were close by as well. My family and I stayed for four nights. Very pleasant stay. Would definitely recommend.
Room was not clean and spotless..roach at vending machine..didnt see food prep area...lol Must clean up ..area full of truckers. .. Saw homeless guy get kicked out of breakfast area...he had a room key .. But didnt know what room it went to....lol
Stayed at this place with my friends, it was good stay as bed where comfortable friendly front desk. We had room with two queen bed it was spacious. In breakfast they had different flavoured yogurt which I like. Addition of varitey in breakfast could help them more.
Friendly staff; easy check in; convenient location; price as stated on internet (another Super 8 hotel in the area would not honor the online price quoted so i left and came to this one instead!)
There seems to be a culture of lackluster concern. Breakfast is pitiful. There is no hot water for hot tea. there are no tea bags. Front desk wasn't able to assist with requests. Housekeepers weren't able to assist with request. This location serves construction workers as evidenced by the mud tracks in the stairwells. Employees don't commit to exceptional service to the workers or anyone else. Staying here meets a need of access to a toilet, hot water for bathing, & a bed for sleep.
I would really expect better finishings and a cleaner facility for the amount of money that was charged for this place. We were in a pinch and really felt we had no other choice. Very disappointed.
Have stayed at others before and paid more money.Surprised that everything was really nice clean and comfortable.
Reviews from Trip Advisor
47% of guests recommend this hotelTotal of 134 reviews