Macdonald Bath Spa5.0 out of 5.0
Recent guest reviews
I stayed at this hotel for 2 nights in September for a short break. The hotel is a very lovely spa style hotel with plenty of original feature. I normally prefer to stay in more modern hotels but it was lovely to have a change. The rooms were nice (could be a little bigger) and the bathrooms were very clean. The hotel has a lovely spa and the outdoor 'thermal' spa was very nice as well as the other facilities such as ice room, sauna, salt room and steam. It was actually much nicer and cleaner than the popular rooftop spa in Bath (which I would not recommend). One big downside was the fact that you had to pay for parking on the property. It was not even that close to the city centre where you may expect to pay for parking. I would factor this in to the cost of the hotel as it is not cheap.
Just came home from a lovely weekend in Bath for my husband’s birthday. Fabulous attention to detail, wonderful staff, perfect little touches and amazing spa and food! Breakfast was delicious (tastiest veggie sausages for me and my hubby loved the meat sausages), food came out hot and quickly, dinner service a bit slower but always with a smile and attention to detail. Spa treatments were amazing and the outdoor hydropool and spa facilities were worthy of the hotel’s 5* rating. A very quirky, slightly old-world mixed with modern hotel in a beautiful location within 15min walk to the town centre through a gorgeous park. The only place worth staying as far as I’m concerned! Special mention to Darren for making our stay wonderful and unique. Will definitely be back, a gem of a hotel!
We had a two night stay in a very nice room with a lovely bathroom with roll top bath. Unfortunately the room was cold- the AC unit would only blow cold air and so we shivered! An hour after speaking to reception an electric heater was brought to our room. It was only after speaking to another guest that we learnt we also had underfloor heating in the bathroom. No information folder in room to explain this. Our room was in an annex and we had to put on coats to go to main hotel for food. As it rained this was not convenient and we would advise anyone booking here to make sure your room is in the main hotel. Service at dinner was very slow but we did not mind this. Service with breakfast much quicker with more staff. Realistically I think this is a 4 star hotel.
We stayed in this hotel, as a birthday gift for my mum. We were all the family: me, my wife, my son and mum. We had two wonderful rooms on the 2nd floor. The atmosphere is warm and welcoming. The building is superbe, like jumping back in time to the glory days of Bath. The SPA internal to the hotel is amazing, very well maintained and with everything you would expect from a complete SPA. Really near to the centre while not being in the confusion of the centre. Would suggest any time for either a family trip or if you are a couple as a romantic weekend.
I stayed here last night after a business dinner in the hotel and it is absolutely lovely. The staff make the difference and I was delight to bump into Federico Aresti, the general manager who used to run Gidleigh Park and Bovey Castle extremely well. Highly recommended. Richard
My mother and I both have mobility issues and we booked a twin room requesting specifically that it be within a very short distance of the entrance/reception and have a walk in shower. We received no communication from the hotel to say that they could not meet either of those needs, so we were very disappointed to arrive in the evening, having flown into Bristol Airport to discover that we had been assigned a room with a bath tub only, a long (for us) walk away in another wing. The single girl on reception was useless and unhelpful, but as it was late we decided to accept the room because we were both too tired to go elsewhere and I was feeling particularly exhausted (I have terminal cancer). We did have a very kind concierge, who took our bags to the room and gave us some water to put in the mini bar - which the room didn't have, although it was supposed to! Dinner from room service too nearly an hour to deliver (the person taking the order over the phone struggles with communication in English and was rather rude) there was a random piece of plastic in my mother's food and the pumpkin ravioli was so unpleasant as to be inedible. We did, however, have a wonderfully helpful young man bringing the room service (he has not worked there long, tall, blond, British accent) who deserves praise. The worst moment was opening a drawer to find that the contents were the underwear of a previous guest (thankfully with the labels still on) which reflects the poor standard of cleaning. The next morning also saw an understaffed and unhelpful reception and a long wait checking out. I am often in Bath and have stayed recently at the Gainsborough, Bailbrook House, the Hilton and the Francis Hotel and all were significantly better. The decor might be nice here, but we do not feel inclined to visit again!
We love bath so we decided to stay for a couple of nights , picked this hotel as it seemed to tick all the boxes , especially with a spa . room was a deluxe twin , nice clean but nothing to ring bells about bearing in mind this is a high end hotel , view at the back was ok if you look up at the hills behind the spa area car park and other buildings , , we were on the second floor and the its not very private as the area out side is not on the lower level as it rises up so could do with some net curtains or you have to keep closing the curtains to change .also the room was very warm ! air con didn't do anything to cool it down. the grounds are very nice , well kept and beautifully laid out lovely location , big impressive drive way to the reception area , with very helpful doormen , arrived at 3.30pm waited in reception to book in for 15 minutes, Food, this is where the 5 stars go down the looe !, we decided to eat in the hotel restaurant the first night , hamhock terrine starter , available in any pub menu and no better , main was roasted hake with mussels, now i was not expecting large portions in a hotel restaurant but you get bigger weight watcher meals ! small spoonful of nice creamy mash, small heap of samphire which was woody with the hake resting on top (2in x 2in x 1in) in size ! and over cooked with THREE small mussels ! and table spoon of a cream sauce .the desert was tiny and nothing to speak of, and that was £45 a head , small bottle of coke was £8.25!!!! and £9 for medium glass of house wine , now we are food lovers and food and meals make the difference between a good stay or a great stay away , nice hotel but eat out . the Moroccan Restaurant near the Abby is AWESOME see other review Spa /pool was nice but full of kids unless you wait until tea time , outside hot pool was good although in need of some maintenance and tlc , staff were all very good nothing is to much trouble ,
This hotel certainly looks the part when you drive up and we were very lucky to have been given an upgrade on checking to the grange suite ! Couldn’t fault the suite is was modern , spacious really very nice. Also easy walk in to bath . That’s where the positive parts end I’m afraid. Let me start with the Spa, it was like a butlins pool in the outdoor section all the grouting I’m the tiles were black with dirt and mould, the treatment itself was worst one yet my partner also said the same . After the treatment we were escorted to the relaxation lounge on fist impressions looked very inviting until you look up at the mould covered ceilings !! The bar in the evening was freezing cold a member of staff advised us the AC unit wouldn’t not switch off and had been like it since he could remember . Breakfast was the awful , they had a young lad stood behind 4 heated trays dishing up a limited cooked breakfast , it was a mess asked for mixed toast between us and they brought out a rack with only two slices . I would say that I complained to George the manager you listened to all I had to say and did various things with regards to refunds to compensate for the issues I raised . This is all I could of asked for . However would I recommend this hotel or stay again absolutely not . The Gainsborough in Bath is head and shoulders above this place .
The hotel is set in a wonderful setting, walking distance to all of the amenities that Bath has to offer. The spa facility was great with a hot tub and the external spa is excellent and very enjoyable Our room was a decent size and nice setting with two windows. However the room was tired and the furnishings had seen better days. There was a faint smell of smoke so I’d recommend upgrading your room where possible
I was worried about staying here after reading the reviews, but thought how bad can it be. Honestly, I had no problems with our stay. The staff were friendly and professional at all times, the room was clean and tidy, the grounds were nice and the spa and pool facilities were great. Booked a classic room but we were upgraded. The toiletries were lovely, bathroom had a bath and a shower. Large comfy bed, tv, fridge and a butler service too! The breakfast was good, great selection. One day we were there they were short staffed in the kitchen so they had a buffet style cooked breakfast, which worked quite well. Second day was back to the breakfast from the menu, took longer to come and some were complaining, but if you're in a rush don't go to breakfast ten minutes before it ends! Would happily stay again!
- Walking distance to The Holburne Museum
- Free WiFi in rooms and public areas
- Onsite dining
The Holburne Museum is a short stroll from Macdonald Bath Spa, and other popular attractions like Bath Abbey are within a mile (2 km). This 5-star hotel welcomes guests with 131 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool. Also close to this Bath hotel are Roman Baths and Theatre Royal Bath.
Enjoy a leisurely bite to eat at Vellore Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 8 AM to 10 AM.
Macdonald Bath Spa's 131 rooms are air-conditioned and provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also available.
Guests of Macdonald Bath Spa enjoy a full-service spa, an indoor pool, and an outdoor pool. You can put free offsite parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 4519 reviews