The Hills Batam

3.0 star property

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Photo gallery for The Hills Batam

Spa reception
A hotel room with a bed, a desk, a chair, a small table with a plant, and an air conditioning unit.
Restaurant
Restaurant
Spa

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Teuku Umar No. 1, Nagoya, Batam, 29432
  • Place, Nagoya Hill Mall
    ‪2 min walk‬
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪32 min drive‬

Room options

Superior Twin Room

  • Sleeps 3
  • Free WiFi

Superior King

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior King

  • Sleeps 3
  • Free WiFi

Superior Twin Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Batam

The Hills Batam places you next to Nagoya Hill Mall and within 2 miles (3 km) of Grand Batam Mall. This 3-star hotel welcomes guests with 144 rooms and conveniences like free in-room WiFi, free self parking, and a conference center. Located centrally in Batam, it's connected to a shopping center and also close to Harbour Bay Ferry Terminal and BCS Mall.

What's nearby

  • Nagoya Hill Mall - 2 min walk - 0.1 miles
  • Grand Batam Mall - 4 min drive - 1.0 mile
  • BCS Mall - 4 min drive - 1.0 mile
  • Batam Centre - 17 min drive - 9.3 miles
  • Batam Center Shopping Area - 17 min drive - 9.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • ‪J.Co Donuts & Coffee - ‬5 min walk
  • ‪Love Seafood Nagoya - ‬4 min walk
  • ‪Kangen Café - ‬6 min walk
  • ‪Kopi Kenangan - ‬5 min walk
  • ‪K-One karoke family - ‬7 min walk

About this property

The Hills Batam

The Hills Batam features free WiFi in public areas, a conference center, and a business center. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have free toiletries and slippers. Other amenities include coffee makers, safes, and phones.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately IDR 150000 for adults and IDR 100000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hills Hotel Batam
Hills Batam
Hills Batam Hotel
The Hills Batam Hotel
The Hills Batam Batam
The Hills Batam Hotel Batam

Frequently asked questions

What's there to do around The Hills Batam?

This hotel is located in Batam, just steps from Nagoya Hill Mall. You'll also find Harbour Bay Ferry Terminal and Grand Batam Mall within a short drive.

How much does it cost to stay at The Hills Batam?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at The Hills Batam on Jun 28, 2026 start from $27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Hills Batam?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking is also available.

Does The Hills Batam feature a casino?

No, The Hills Batam doesn't have a casino.

Is there an indoor pool at The Hills Batam?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Hills Batam?

Couples staying at this hotel will appreciate amenities like 24-hour room service and slippers as well as a restaurant.

Does The Hills Batam have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Hills Batam have a restaurant with a breakfast menu?

Yes, The Hills Batam serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does The Hills Batam allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Hills Batam.

Does The Hills Batam have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Hills Batam?

The closest major airport to The Hills Batam is Batam Batu Besar (BTH-Hang Nadim), which is 11.4 mi away (25 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.4 mi away.

Are there rooms with balconies at The Hills Batam?

No, there aren't any guestrooms with balconies at The Hills Batam.

Does The Hills Batam have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Hills Batam.

The Hills Batam Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 18 out of 56 reviews
Rating 4 - Poor. 15 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent budget hotel

Great staff and service. Rooms are comfortable enough, bu lots of noise from downstairs cafe.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Mohamed

Liked: Staff & service, property conditions & facilities
Peace place to relax and shop meeting
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Eddie

Liked: Staff & service
It’s an old hotel. No recommeded unless it’s full house else where.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

KIAN HEONG

Disliked: Property conditions & facilities
Do upgrade the hotel facility.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Othman

Liked: Cleanliness, staff & service
Acceptable with the price…
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sitting area outside the lobby is mosquito infested. Regular fumigation would be appreciated. Otherwise all is good.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
가보면 알수있다.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

PATRICIA

Disliked: Property conditions & facilities, room comfort

Malam buruk

Hanya lokasi yg bagus. Breakfast : payah! layanan front desk-datar, kurang ramah, kondisi kamar- nggak nyaman, view belakang- buka gorden, pas banget sebelah anak anak kost; malam ribut anak anak kost
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Abdul ghafar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed room to stays

Hotel is old, although had done renovation is not well done anyway location is good for shopper.my experience is when check in the there is a miss where there no in room safe and there no chair that suppose to be there in room as I pay the room price that not match it's expensive for me as I can get the price with better room with other hotel that around the location as it's .will not stay this hotel any more
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Peer

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Recommend

Even i did 3 hours late checking, Management Didn't prepare the Room and need to wait for more than One hour to get room. Cleanliness totally didn't accept and good example of Room Bath Tub and Reception Sofas.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

CHIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be staying again. Old hotel and cleaniness not to standard
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

JM

Disliked: Cleanliness, amenities, property conditions & facilities
Many things to be improved. Property need to be revamped.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Great location

Great location. Stayed in renovated room but aircon still needs work as not cold enough for hot days.
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
no gym and swimming pool and crossing of road to Nagoya hill shopping centre is a hassle
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed here many times. Good location but room shower flooded due to poor drainage design. Other than the good location nothing fantastic.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Sri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good, staff just ok but the hotel condition is very bad, i'm booking 2 room on 05-06 Feb 19, one hotel have bed bug is so annoying
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

古い設備だけど、快適に過ごせた。

古い設備だけど、快適に過ごせた。 NAGOYA SHOPPING MALL の通りをはさんだ反対側に位置しており、locationは良い。 この価格なら、浴槽がないと不満の人がいるかもしれないが、私はホテル宿泊時はシャワーだけで問題ないので、問題なし。 部屋はシンプルで 清潔感あった。
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Condition of the hotel was so-so. Wonder whether it's due to the previous building structure or because renovation was not budgeted. Sink was blocked, aircon was not the best. On the other hand, service was great because of staff friendliness. Went for the massage/spa there too. Relaxing ambience and cheap.
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Verified traveler

Hotel was old. On the first night we were there, we faced power trips throughout the night. The flooring in the room felt sticky, no mirror in the room except for the toilet.
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Adlin binte

Disliked: Cleanliness, property conditions & facilities
Blackout about 6 to 7 time....
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveler

ok stay

nothing amazing about this hotel, a little dated and also water in shower was not hot at all.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All staff very friendly, helpful n pleasant.

Nice breakfast, close to NAGOYA shopping mall. Wi-Fi in room as well as lobby. Thanks
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Eng Hock

Liked: Staff & service
Disliked: Room comfort

Air con not cold at all.

Air con not cold. Breakfast very disappointed. Reception counter staff very friendly
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and reasonable

It was my 2nd time at this hotel. The 1st time was at the older room and this time at the new room. Room is so much better and cleaner. Comfy high bed and pillows. Altho outside the room, everything is pretty much old. Breakfast was ok if you are not fussy. Walking distance to Nagoya Hill mall.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"peace of mind"

I picked this hotel...wanted the hustle & bustle of Nagoya Hill; just didn't want to be "in" it. So The Hills was appropriately located; just a "stone's throw away" from Nagoya Hill itself. It has its own café/restaurant, "incorporated" massage parlor, and a very "intriguing" interior design (I opted for the Superior room; so I honestly wouldn't know how the other types looked like). If ever you want some "peace & quiet" after a long day of shopping, then The Hills is your solution.
Stayed 2 nights in Feb 2018