La Réserve Eden au Lac Zurich

5.0 star property
Luxury hotel with 2 restaurants and bars

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Photo gallery for La Réserve Eden au Lac Zurich

Exterior
Property preview
Front of property
Room, Balcony (Prestige) | Balcony
Premier Room, Terrace | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Utoquai 45, Zürich, ZH, 8008
  • Place, Zürich Opera House
    ‪5 min walk‬
  • Place, Lakeside Promenade
    ‪6 min walk‬
  • Place, Bahnhofstrasse
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪13 min drive‬

Room options

Premier Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Eden Suite

  • 807 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, Balcony (Prestige)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, Lake View

  • 614 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, Corner

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Room, Lake View

  • 291 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe City Room

  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Standard Room (Courtyard)

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Zürich

Located in Zürich Center within a 5-minute walk of Zürich Opera House, La Réserve Eden au Lac Zurich is within a 15-minute stroll of Lakeside Promenade. This 40-room, 5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Zürich Opera House - 5 min walk - 0.3 miles
  • Lakeside Promenade - 6 min walk - 0.4 miles
  • Bellevue Square - 8 min walk - 0.4 miles
  • Bahnhofstrasse - 9 min walk - 0.5 miles
  • Kunsthaus Zurich - 11 min walk - 0.6 miles

Getting around

  • Kreuzstrasse Tram Stop - 3 min walk
  • Zürich Limmatquai Station - 15 min walk
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪Pumpstation - ‬3 min walk
  • ‪JOE & THE JUICE - ‬3 min walk
  • ‪MAME Seefeld - ‬4 min walk
  • ‪Ristorante Frascati - ‬4 min walk
  • ‪Tibits - ‬4 min walk

About this property

La Réserve Eden au Lac Zurich

Luxury hotel with 2 restaurants and bars
At La Réserve Eden au Lac Zurich, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for CHF 35.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include express check-out, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

La Réserve Eden au Lac Zurich is listed in the 2020 Condé Nast Traveler Hot List.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (CHF 35 per night)
  • Secured, uncovered valet parking on site (CHF 35 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 to 89 for adults and CHF 29 to 89 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Kitchen and Bar
  • Eden Kitchen and Bar
  • La Muña
  • La Muña Terrace

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hiking/biking trails
  • Winery release events

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a lake
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1909
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 50 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 150 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CHF 29 to 89 for adults, and CHF 29 to 89 for children
  • Uncovered self parking fee: CHF 35.00 per night (in/out privileges)
  • Uncovered valet parking fee: CHF 35.00 per night
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Eden Au
Eden Au Lac
Eden au Lac Hotel Zürich
Eden Au Lac Zurich
Hotel Eden Au Lac Zurich
Eden au Lac Hotel Zurich
Eden Au Lac zürich
La Reserve Eden Au Lac Zurich
La Réserve Eden au Lac Zurich Hotel
La Réserve Eden au Lac Zurich Zürich
La Réserve Eden au Lac Zurich Hotel Zürich

Frequently asked questions

Are free cancellation options available at La Réserve Eden au Lac Zurich?

La Réserve Eden au Lac Zurich provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at La Réserve Eden au Lac Zurich?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at La Réserve Eden au Lac Zurich on Jan 9, 2026 start from $963.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of La Réserve Eden au Lac Zurich?

This hotel is situated in Zürich Center, just steps from Zürich Opera House, and within a 10-minute walk of Lakeside Promenade and Bellevue Square. You'll also find Letzigrund Stadium and Zoo Zurich within a short drive.

Is parking available on site at La Réserve Eden au Lac Zurich?

Yes, secured valet parking is offered for CHF 35.00 per night. Accessible parking and electric car charging are also available for guests.

Does La Réserve Eden au Lac Zurich have a casino on the premises?

No, La Réserve Eden au Lac Zurich doesn't have a casino.

Will I find an indoor pool at La Réserve Eden au Lac Zurich?

No, there is no indoor pool at this hotel.

Is La Réserve Eden au Lac Zurich good for couples?

At this lakeside hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring lake views.

Does La Réserve Eden au Lac Zurich have a hot tub?

No, there isn't a spa tub at this hotel.

Does La Réserve Eden au Lac Zurich have a restaurant with a breakfast menu?

Yes, La Réserve Eden au Lac Zurich has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will La Réserve Eden au Lac Zurich allow pets to stay for free?

Although they can't stay for free, dogs are welcome at La Réserve Eden au Lac Zurich for a fee of CHF 50 per pet, per night. The property also provides food and water bowls.

Does La Réserve Eden au Lac Zurich have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from La Réserve Eden au Lac Zurich?

The closest major airport to La Réserve Eden au Lac Zurich is Zurich Airport (ZRH), which is 7.8 mi away (29 minutes by car).

Are there rooms with balconies at La Réserve Eden au Lac Zurich?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy lake or city views.

La Réserve Eden au Lac Zurich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 53 reviews
Rating 8 - Good. 5 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristobal

Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Amenities
Excellent hotel, very attentive staff. Room was spacious, lovely view of the lake, with a balcony to sit out on & enjoy a drink. Half bottle of champagne and chocolates on arrival in room was a lovely surprise. Both Eden Kitchen & La Muña dinning was of a very high standard.
Stayed 3 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Very upscale design. Staff very friendly. Rooftop restaurant is terrific.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alysia, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Jan 2025

2/10 Terrible

Marney

Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Camilla

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Reem

Liked: Amenities
It’s mediocre luxury at best. The rooms are the smallest cubicles I’ve seen in my life and facing a wall of a nearby building. I paid over 1100 CHF for a night for what felt at best a prison cell. There was no walking space between wall and bed that I bumped into the TV! When I even asked the receptionist about the rooms and all they were unapologetic. The breakfast was lovely and facing nice views. The only thing redeeming the place is that it’s facing the lake and is greatly located in the walkable part of Zurich.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Stayed 1 night in Jun 2024

10/10 Excellent

Lorenzo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel with exceptional client service . Would strongly recommend
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge, Miami beach

Stayed 3 nights in May 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Dayamis, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 6 nights in Sep 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must stay at this hotel as it is one of the only hotels that caters for all and gives more. I travel a lot and it is one of the best hotels I have ever stayed at and it simply is amazing !!! Service , food , staff , and facilities are amazing and great location and amazing view of the river. When in Zurich I will always stay here as it is wonderful in every way and they absolutely do everything possible to please clients. Amazing !!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Mei Han, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the city center by the Zurich lake, this hotel is very meticulous, preparing almost everything in the room to bring more convenience to all people who travel abroad. It's one of my favorite hotel. Good service, Great food and Convenient.
Stayed 4 nights in Oct 2022

4/10 Poor

hamad

Stayed 1 night in Jul 2022

8/10 Good

Rajmattie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were extraordinary. Were very helpful and endearin. The doormen were equally helpful.
Stayed 3 nights in May 2022

10/10 Excellent

hubert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

ANTONIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate very much the overall ambience and decor, really first class, and the truly excelent restaurant on the sixth floor. We were disappointed that our room was not ready at 3PM. For a hotel of this class this is not acceptable.
Stayed 1 night in Oct 2021

2/10 Terrible

Emmanouil

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Terrible customer service appalling attitude. The smallest room I have ever been in a hotel. The hotel made the most ridiculous suggestions to me. Unlike any five star hotel I have ever stay. They are always right no customer service, lack of commerciality. It’s a disgrace for La Reserve. Do not think it has anything to do with any other hotel of the group. The building and the renovation is to exacting standards.
Stayed 1 night in Oct 2021

4/10 Poor

kimberly

Business traveler
Disliked: Staff & service

Not worth it

The staff made you feel like you were asking a favor. We asked for a 12:30/1:00 checkout and they said absolutely not with the same tone of displeasure. The curtains were broken in the bedroom. Turndown surface was sloppy.
Stayed 2 nights in Sep 2021

4/10 Poor

Boris

Liked: Cleanliness
Disliked: Staff & service
The hotel has been amazingly newly renovated, but the reception staffs are not very friendly, there is no smile , no warm welcome. They looked like we owed them a million. They do their job, but no friendly service. We stayed in the same hotel a few years ago. They were better than the new staffs. Especially the receptionist male staffs , not very friendly. It is not worthy for the expensive price.
Stayed 1 night in Sep 2021