Colony Club by Elegant Hotels4.5 out of 5.0
Recent guest reviews
Overall, this was a nice hotel; a great location, beautiful gardens and a beachfront position on the most prestigious part of the island. But nice was not what I expected and so I have to rate it as disappointing. After reading lots of reviews, I had an on-line chat with Elegant hotels about the room refurbishments and whether this meant the bathrooms etc had been replaced and it wasn’t simply re-decoration. The bathrooms were indeed quite new, but I doubt the wardrobes and some other aspects of the room (and hotel) had been altered for years. It is now a few months since I stayed and hard to think of specifics, but I recall simple things like old ventilation grills and peculiarly, new shelving overlaying previous fittings etc. I used a room for changing on my last day and that had poor plasterwork and again old wardrobes. I had tried to minimise any chance of disappointment by choosing a luxury ocean-view room (second only to an ocean view suite in price) but to be honest a more accurate description of the view from the room would be a partial or side sea view. The proximity of the room to the beach (an anticipated advantage) simply meant that the towel stations and piles of sun-beds chained together seemed really intrusive. Another particular issue I had was that the room was not prepared ‘as new’ each day. If I had stayed for a night, left and come back again, I would have had replenished fruit bowls, toiletries, even pencils, but we never had more fruit added, often did not get a replacement body lotion or whatever had been used and certainly never got another little bottle of complementary rum punch (ok I don’t expect this every day and didn’t even want it, but one each week might have been reasonable). Things which no doubt housekeeping would have been happy to sort out if I mentioned it, but it would have sounded really petty and more to the point I shouldn’t have to; who wants to chase such things when on holiday? The hotel is set in beautiful grounds, set back from the road and is very close to many lovely restaurants, but the beach is not what I expected. I have never in my life lain on a sunbed where I could have held hands with the stranger next to me; we were so close together and yet there were still many sun-beds unused, so presumably the hotel felt there was scope to accommodate even more people on the beach! Unfortunately, I had also imagined lengthy walks on the beach before breakfast and the truth is you could only walk ten minutes one way before being faced with rocks to scramble around if you could, and five minutes the other way before the beach petered out. I know I have high expectations and this hotel does have lots of character, but the view of the beach and the beach itself were extremely disappointing. If those things had been fantastic, I wouldn’t have dwelt on the other aspects of this review. If you aren’t too bothered about the sea, then I think a garden room would have been lovely as the grounds of the hotel are no doubt hard to beat and it is in a great location for everything. So overall, OK but definitely not great.
Our second trip to Colony Club did not disappoint. It's a really lovely place with great staff and facilities. We travelled with a 16 and 14 year old (a challenge at the best of times) but they were both super enthused by the experience and made lots of friends. Plus, as it's on such a large area of land with lots going on, we could all have our own safe space. We had two garden view rooms - away from the sea, I suppose they were the cheaper rooms. But we loved them - luxurious, quiet and very roomy. Great location, super staff (hello Lavern!) and great food. I don't understand the gripes about the food - what we ate we thoroughly enjoyed. Plus we were there in August and had no problem with mosquitoes at all - not even one bite. The only downer (there had to be one) - the sunbeds. Honestly, something really should be done about the ignorant and selfish (British) guests who get up super early to "reserve" loungers with a flip flop, tatty copy of Hello! or sandy bottle of Ambre Solaire. You know who you are and it's disgraceful behaviour, more fitting of a Costa package holiday. We're early risers and were ready for some serious sunbathing by 0730/0745 - but even by then all the best loungers had been reserved, relegating us to row 5 from the beach. Point is, these people were nowhere to be seen for hours. We've stayed in other hotels where a lounger policy is clearly communicated and enforced during busy periods (e.g. UK summer holidays) - please Colony Club do something similar. If everyone knows where they stand (or lie) it should resolve this problem. Sorry to go on but it really was annoying.
We enjoyed our stay at the Colony Club. The bed was comfortable, our patio was lovely, the ocean and pools were great. The only room for improvement would be the food. Barbados had a number of absolutely fabulous restaurants and the Colony Club could step up its game. The food was fine but not outstanding as the other restaurants we tried were. And they have to do something to keep the birds out of the breakfast area.
Mostly British tourists stay here. Pros: Free Watersports Views and Scenery Proximity to Holetown Very friendly Staff Other free activities (learned to how play the steel pan) MONKEYS Nextdoor! Couple resort cats hanging around Happy Hour (but bought Rum and Punch myself and enjoyed via glasses and ice in room Beautiful gardens Fitness centre (and best tasting free water) Housekeeping did a great job Library full of leftover books! Breakfast was tasty and the little local tourist newspapers were cool. Cons: Full of families. This isn't something they hide, just be aware! A lot of loud kids was not something we expected nor enjoyed. Sunbed situation is TERRIBLE. They don't enforce a reservation policy so people get up really early to get the limited front row chairs. Very stupid - people go off on excursions for the day and come back to the beds theyve held since 7am, all solvable which would help ALL guests enjoy the beach more. Made the resort seem like it was somewhere on the Costa Del Sol with that sort of carry on. Wifi dodgy at times (but you're not on holiday to check email so not a biggie) Lots of mosquitos, would be solved with outdoor candles / fogging. Charge you more for car rental/taxis than if you went direct (a hotel markup thing but needless as I'm sure they get discounts anyways)
my experience at this resort was excellent , i work for the elegant group myself and i must say the quality of the property and staff was second to none 5 stars on every aspect .the fine dinning was sublime , quality of drinks were excellent , food was second to none . the staff that really made my holiday special are as follows , from the bar , Lavern and mishka , from the beach Matthew , Dru , Kion and giovanni ( watersports ) , from the restaurant Donniko and Ross . thank you so much for your hospitality !!!! Daniel Beckles .
This was our second trip to the Colony Club and it was lovely to be welcomed back with such enthusiasm, it felt like we had never been away. The hotel is just as lovely as last time, staff are friendly and the one bedroomed suites are really spacious and traditionally furnished. The hotel has a great atmosphere, and so many of the guests are repeat visitors, it was so nice to meet people again that were there the last time we stayed. It was great to see the watersports guys again, particularly Keon who is such a character, and always so patient (especially when trying to teach me to sail) There are however a few improvements that I think could be made: 1. The quality of breakfast is poor and definitely needs looking at. 2. The hotel needs to fog to try and cut down on the number of mosquitos that are ever present. Everyone we met had been badly bitten, and other hotels seem to manage this process very easily. I left with over 20 bites, not pleasant. 3. There is a definite problem with the number of sunbeds. If you are not up super early it is impossible to get one by the pool, and heaven forbid if you want to go to the beach in the morning and then move to the pool. We saw one bed which had used towels on it but no one had been anywhere near it for hours. I asked if we could have it and we were told no as it must belong to someone. We eventually moved the towels ourselves, and no one did ever come back. There has to be a better system. We stayed at the Fairmont for our second week and they find beds for you, no one reserves them at all. To summarise, the hotel has a lovely family feel to it and I would definitely go back, but it is a 4 star and not a 5 star experience.
We (2 adults, 2 children, 12 and 15) had a 6 night stay at this wonderful, beautiful place. We had a garden suite which meant we stepped right out to the lagoon swimming pools and tropical gardens, with the beach and sparkly turquoise sea just through the trees. Loved the beach, swimming platform, water sports (we stuck with non motorised sailing, paddle boarding, snorkelling and kayaking but water skiing etc available), swim up / beach bar (happy/ cocktail hour was fun) and the beautiful, light, airy, calm interior areas of the hotel. Not forgetting the Colony club rum punch, the great breakfasts and last but not least would recommend the tour organised by the hotel to the St Nicholas Abbey (not an abbey but an old plantation house) and the wild East Coast. Great tour - thanks Andy! Lovely place, lovely holiday, would go back like a shot, but stay longer!
This really is a charming and well-managed property. It was our first ever visit but clearly almost all of the guests are returning regulars and that speaks volumes. We particularly liked the lunch service and the lady who always served us was an absolute treasure...full of joy, funny, very together and welcoming. I wish I could say the same about one of the pool/beach attendants who was unbelievably impolite/unhelpful but one horrible employee out of a hotel where everyone else is so lovely isn't that bad. The management know who he is! It really does retain some of the feel of the old style "gentleman's club" it once was and that is quite a plus, especially these days...all clearly appreciated by the understated clientele. Our favourite meal here was always lunch and so it should be, given most of the guests tend to venture out for dinner. We had a split holiday moving on later to Sandy Lane however for a relaxing stay in charming surroundings all overseen by Susan, a totally hands-on general manager, this is an elegant, old-style, very comfortable property where relaxing is easy.
I have never stayed here, but great place for lunch and if you are cute a swim by the swim up bar.There is always lots of atmosphere, amazing staff. Always friendly and very helpful. Great drinks at happy hour with snacks and little tasty ice cream desserts handed to those on deck chairs, and if you are lucky you may spot a . Treat yourself to a Stone Massage in the Waves Spa and a teen massage
My husband, 5 year old son and I have recently returned from a 12 night stay at the Colony Club This is a beautiful hotel, in lush gardens on a perfect stretch of gorgeous sandy beach. We stayed in a Garden Suite (210) which was comfortable and spacious with plenty of storage. It was cleaned perfectly every day. We had a little bar area with tea & coffee facilities and a fridge where we could store snacks. We are not gardeners but really enjoyed the garden tour and learning about the team of people who work so hard to keep everything around the hotel looking so gorgeous. While there is no big "wow factor" on arrival (no gated driveway/manicured lawns etc), the real magic of this hotel is the consistent pampering delivered through a series of little extras, be it the really friendly staff who got to know our names really quickly, free water sports, live music, cookery demonstrations, cold towels on the beach in the morning and afternoon mini ice-creams in the afternoon and so on. We can highly recommend the hotel’s complimentary island tour and also the shuttle to Oistins on Friday night which was brilliant fun. The hotel manager Susan was highly visible at all times and took a real interest in all of the guests, as well as personally greeting arriving guests and supervising departures. We stayed on a B&B basis and enjoyed the small but tasty breakfast buffet. There are some lovely places to eat near the hotel and we really enjoyed our nightly trips out for dinner - we ate at SeaCat, Zaccios, the Beach House, Spago, Nishi, and Sandy Lane, all of which we’d recommend (for different reasons). Relish deli in the local shopping Mall was perfect for light, fresh and healthy lunches and is an enjoyable 20 minute walk along the sand from the hotel. Our son loved travelling on the yellow buses (which have to be experienced!) so it became our preferred mode of transport for the holiday. The hotel menu for dinner and more specifically for lunch did not really suit us, as a family of 3 with one small child and one vegetarian. As mentioned by a previous reviewer, the steak and lobster nights (for example) were expensive with no real alternatives. Equally a light lunch / snack option at the beach restaurant would have been nice. Having said that, the restaurants always seemed to be well attended and we thoroughly enjoyed our trips out at night. The water sports staff are friendly and helpful and there are a variety of complimentary motorised water sports which we enjoyed, but these book up very quickly. However, the kayaks, paddle boards, body boards etc are always freely available. We took the hotel’s turtle watching /shipwreck tour which was nice but we were disappointed to have little to no interaction from the guide for the hour or so we were out. I had noticed that there are very few Tripadvisor reviews of this hotel compared to others hotels in the area. I think the reason for this is that practically all of the guests we spoke to were return visitors, some of whom had been visiting for many (10+) years which speaks volumes about the allure of this fantastic hotel. HOWEVER ….. the 6am dash for sunbeds became a real bug bear of mine and seems to be a peculiar quirk of the otherwise fabulous clientele. We have never stayed anywhere where this has happened so there are obviously plenty of ways to control this, if the hotel so desired. Quite apart from the staggering rudeness of doing it, it became a daily issue for us when our son wanted to play in the sand, swim in the sea etc as it was impossible to see him from further back on the beach (the sunbeds are very closely packed together so there is no room for children to play between the rows). It was particularly galling when many of the sunbeds at the front of the beach remained unoccupied for sometimes the entire day. The beach attendants will always get you a sunbed, the issue is that it may be quite far back and may or may not have an umbrella for shade. This is just not acceptable when you’re travelling with a young child and you have specifically chosen a smaller, more intimate hotel like this. This is clearly not an issue for the many returning guests, but it became a big issue for us and would be the single thing that would stop us from returning to this otherwise wonderful place.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Parish of St. James, Colony Club by Elegant Hotels is within a 5-minute walk of sights such as Folkestone Marine Park and St. James Parish Church. This 96-room, 4.5-star resort has 4 outdoor pools along with a full-service spa and 2 restaurants. It's on the beach and also a short walk from Holetown Beach and Lime Grove Shopping Centre.
Start your day off right with a free hot/cold buffet breakfast. Enjoy dining at the resort's 2 onsite restaurants: The Laguna Restaurant offers relaxing ocean views; The Sunset Bar and Deck specializes in seafood. Satisfy your hunger from the comfort of your room with 24-hour room service.
Colony Club by Elegant Hotels's 96 rooms are air-conditioned and provide furnished balconies or patios, iPod docks, and minibars. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include espresso makers, free bottled water, and ceiling fans.
Guests of Colony Club by Elegant Hotels have access to a full-service spa, 4 outdoor pools, and a fitness center. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include outdoor tennis courts, free WiFi in public areas, and 2 meeting rooms.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 638 reviews