I booked this for my husband who was attending an event in Bar Harbor. He said it was all an A, from checking into the property to the top quality of everything inside the unit (Boll & Branch sheets! If you know, you know!), bed, AV system, furniture. I communicated with Jay and he was always extremely responsive prior to the stay - we never had any need to communicate with him during the stay. The location was perfect, walkable to everything downtown, and the onsite parking is invaluable. We are very picky and this place was perfect!