Hi, just wanted to hightlight,,, before our stay,, i text to hotel.com and they help me sent the message to the hotel that we stayed on the hotel few times before and requested that this trip is to celebrate my wife b'day,.. they replied that the hotel was noted.. but during our 7 nights stay there,nothing surprises us,,and the last two days ,after makeup of rooms ,we do not have any hand and face towels ..