Emporium Suites by Chatrium

5.0 star property
Luxury Bangkok hotel connected to a shopping center, steps from Emporium
VIP Access

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Photo gallery for Emporium Suites by Chatrium

Cleanliness standards
Three Bedroom Premier Suite | Terrace/patio
Luxury Penthouse | Private kitchen | Coffee/tea maker, highchair
Outdoor pool
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
622 Sukhumvit Soi 24, Bangkok, Bangkok, 10110
  • Emporium
    ‪1 min walk‬
  • EmQuartier
    ‪2 min walk‬
  • Terminal 21 Shopping Mall
    ‪17 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪21 min drive‬
VIP Access
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Room options

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Three Bedroom Premier Suite

  • 2153 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Grand Deluxe King

7.6 out of 10
Good
(4 reviews)
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1453 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

One Bedroom Deluxe Suite

  • 1238 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1453 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Deluxe King

8.8 out of 10
Excellent
(5 reviews)
  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Twin

8.4 out of 10
Very good
(8 reviews)
  • 700 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Deluxe Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 861 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Deluxe King

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Terrace Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Luxury Penthouse

  • 5920 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Bangkok

Located in Sukhumvit, Emporium Suites by Chatrium is next to popular attractions like Emporium and Benchasiri Park. This 149-room, 5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking. It's connected to a shopping center in central Bangkok and also close to EmQuartier and Terminal 21 Shopping Mall.

What's nearby

  • Emporium - 1 min walk - 0.0 miles
  • EmQuartier - 2 min walk - 0.1 miles
  • Terminal 21 Shopping Mall - 17 min walk - 0.9 miles
  • Erawan Shrine - 4 min drive - 2.7 miles
  • Platinum Fashion Mall - 5 min drive - 3.4 miles

Getting around

  • Phrom Phong BTS Station - 2 min walk
  • Bangkok Makkasan Station - 5 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 40 min drive

Restaurants

  • ‪Sushiro スシロー - ‬1 min walk
  • ‪รส' นิยม - ‬1 min walk
  • ‪Another Hound Cafe - ‬1 min walk
  • ‪Platinum lounge - ‬1 min walk
  • ‪Beanhound By Greyhound Café - ‬2 min walk

About this property

Emporium Suites by Chatrium

Luxury Bangkok hotel connected to a shopping center, steps from Emporium
Guests staying at Emporium Suites by Chatrium enjoy access to a full-service spa, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2400 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and access to locker space. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and bathrobes. Minibars, coffee makers, and laptop-compatible safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thann Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Japanese, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 730 for adults and THB 365 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lobby Lounge
  • Pool Bar
  • The Emporia Restaurant

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: THB 1000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 730 for adults and THB 365 for children
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Emporium Suites by Chatrium caters to LGBTQ+ guests.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatrium Emporium
Chatrium Emporium Suites
Emporium Chatrium
Emporium Suites
Emporium Suites Chatrium
Emporium Suites Chatrium Bangkok
Emporium Suites Chatrium Hotel
Emporium Suites Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok
Emporium Suites By Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok

Frequently asked questions

Are free cancellation options available at Emporium Suites by Chatrium?

Emporium Suites by Chatrium provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Emporium Suites by Chatrium?

This hotel is situated in Sukhumvit within a short 15-minute walk of Terminal 21 Shopping Mall and also 1 minutes on foot from Emporium. You'll also find Erawan Shrine and CentralWorld Shopping Complex within a short drive.

Is there parking available at Emporium Suites by Chatrium?

Yes, secured self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at Emporium Suites by Chatrium?

Thann Spa is the hotel's spa and services include Thai massages, hot stone massages, detox wraps, and aromatherapy.

Does Emporium Suites by Chatrium have a casino at the property?

No, Emporium Suites by Chatrium doesn't have a casino.

Is there an indoor pool at Emporium Suites by Chatrium?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Emporium Suites by Chatrium?

There are many amenities for couples at this hotel, including Champagne service as well as 2 bars and a garden-view restaurant.

Are there hot tubs at Emporium Suites by Chatrium?

No, but guests can enjoy a steam room at this hotel.

Does Emporium Suites by Chatrium have a restaurant with a breakfast menu?

Yes, Emporium Suites by Chatrium serves buffet breakfast for a surcharge each morning at The Emporia Restaurant.

Does Emporium Suites by Chatrium allow pets to stay for free?

No, pets aren't allowed at Emporium Suites by Chatrium.

Are there connecting rooms at Emporium Suites by Chatrium?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Emporium Suites by Chatrium?

The closest major airport to Emporium Suites by Chatrium is Suvarnabhumi Intl. Airport (BKK), which is 20.4 mi away (40 minutes by car). Another top airport is Don Mueang Intl. Airport (DMK), which is located 15.9 mi away (33-minute drive).

Are there rooms with balconies that I can book at Emporium Suites by Chatrium?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or city views.

Does Emporium Suites by Chatrium have a wedding venue on site?

There are wedding services available at Emporium Suites by Chatrium if that's in your vacation plans.

Emporium Suites by Chatrium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wichuda

Great service
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel, Temecula

Stayed 1 night in Mar 2025

10/10 Excellent

Rachel, Temecula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience!!!
Stayed 7 nights in Mar 2025

6/10 Okay

York Hill

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel is too old.
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, amenities
Underwhelming. Arrived, took my own bags out the car and was only when i was about to open the door myself the bell boys did anything at all. Car parking isn’t theirs, nor do they have their own parks roped off like most others. You share it with the shopping center so if you arrive at midday, prepare for a 30 minute car parking hunt/maybe no parks at all. No option of valet, although i did notice the car parking has its own valet when we were leaving. Finally checked into the room to find a notice about construction noise during the day for our stay, and a freshly painted room that would get you high in five minutes (seriously, did anybody walk into that room beforehand?). Changed rooms. Checkin process: 1 hours. Breakfast. Average at best. Possibly the smallest “buffet”, with the sole of the worst food i’ve had in a long while. “crispy bacon” means “carpet bacon” with no taste at all. Big kitchen, with no utensils, you have to order if you want to use them. Good points: size of room was m is huge, gym and pool areas were amazing, although lack of cleaning instruments/staff was concerning . Plenty better options very close by that are much better value with much better service/breakfast options. Without the facilities and location this seems like a 3 star hotel at best. It seems management haven’t stepped out of their bubble and seen what they are competing with, and that they are just living off their corporate rates. I certainly won’t be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Johan Andrew Klinge, Kristiansund N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, good quality and great location near a beautiful park. Will be back
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Man Man Joules

Stayed 1 night in Feb 2025

10/10 Excellent

Orin

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

David, Sorrento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from everyone is excellent, from reception, cleaners, breakfast staff and swimming pool staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sam

Stayed 2 nights in Jan 2025

10/10 Excellent

Anchari, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
Perfect area
Stayed 1 night in Jan 2025

10/10 Excellent

Blair, Fenton

Stayed 7 nights in Dec 2024

10/10 Excellent

CHUNG YAN ALEXANDRA

Stayed 5 nights in Dec 2024

10/10 Excellent

Chayapon

Stayed 1 night in Dec 2024

8/10 Good

Karan Vir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

6/10 Okay

Qianru Melissa

Stayed 4 nights in Dec 2024

10/10 Excellent

KENNETH R

Liked: Amenities, property conditions & facilities
Professional
Stayed 5 nights in Dec 2024

2/10 Terrible

Zheng

Stayed 2 nights in Dec 2024

2/10 Terrible

Algaradi

Stayed 5 nights in Nov 2024

10/10 Excellent

Raj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in Bangkok for families, stay there all the time. Every time I try another place for a change, I regret it when I compare it to the Emporium Suites. Connected to the mall, food courts, cinema, and BTS subway. Excellent super friendly and helpful staff at a good price. Biggest apartment style rooms, verandas, kitchens, and laundry machines. Our kids call it home.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

6/10 Okay

Kong

Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool and really good gym. Breakfast buffet changes its selection daily which is good. Staff very efficient and friendly. Finally, cant beat the location, right on the BTS and the three emporia malls
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Traveled with group
Liked: Staff & service
We liked the location on Sukhumvit rd, close to the shopping centres. The staff were friendly. The pool looks although didnt get to use. Dislikes: This is not a 5 star property, room is looking tired, lifts, 3 of of, 1 not working the whole time are painfully slow and really make a big impact on enjoying your stay. The buffet breakfast is very small, very few options for a 5 star hotel. Especially considering all other 5 star hotels close by who are far more superior. For over $500 AUD for 2 nights there are so many better options close by. I wont be returning.
Stayed 2 nights in Nov 2024