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Emporium Suites by Chatrium

4.5 out of 5.0

Recent guest reviews

Well located property with integrated high-end shopping malls, restaurants and supermarkets--ideal for families. The rooms are spacious, the beds comfortable, and the service excellent. To be rated real 5-star, the property needs upgrading. Their reception needs a facelift--it is not at par with other 5-star properties; the elevators are archaic--not very intelligent and inadequate in terms of capacity; the bathrooms are too small and congested--with dated towels and antiquated shower and washbasin mixers; the breakfast was adequate for non-fussy eaters like me, but could be greatly improved to cater better for international guests. Because of availability of a great variety of eateries within the premises, my wife and I never used the hotel restaurants apart from breakfast which was included in our room rate. Security could also be improved--one could easily just walk in and get into the elevators to the guest floors by tagging on guests who have room cards required to operate the elevators.

My partner and I have stayed at Emporium before Chatrium took over - the experience, cleanliness and staff quality has improved. The room was great, really comfortable bed. Love the fact there's a pillow menu although we never used as the standard in room pillows were super comfortable. This trip we took along my sister and her niece and after travelling through Cambodia and then Phi Phi, they absolutely loved the hotel "best hotel of our trip". Brekky is comprehensive and it too was the best out of the 3 other good hotels we'd stayed with. Chatrium take more care of the property and the pool was very well maintained and sunny through until afternoon had plenty of cover and attentive staff. We'll definitely be back - thanks Emporium!

Emporium Suites are situated in the same building as the Emporium department store, so take the elevator down to the lobby, turn right and there is the department store. The rooms are fully equipped with kitchen, so you can cook for yourself. The have a washing/tumbler combination machine which we can not recommend to use. The washing machine is perfect, but the tumbler does not really dry your cloth so we had to hang them all around the room which looked like a side street in Hongkong :-) The breakfast is good by normal standards. The service is not 5-star, but hey, you have your own small apartment. Overall it is a very convenient place to stay when you focus on the shopping. Also the hotel is on the Sukhumvit Road where you can find hundreds of shops and restaurants.

Whilst people say Thailand is the land of smiles, it does not mean as a foreigner, you will feel well at home. I feel that Emporium has managed to balance professionalism with friendliness and this comes across all touch points. The only small point I will mention is that the washing machine cum dryer isn't the most user friendly one I've seen and takes too long for one cycle. But hey, just plan to do the cycle overnight.

We stayed 3 nights in a family suite with our two boys. The apartment was very spacious and had big windows giving beautiful views over Bangkok. The room service was amazing - great food delivered quickly and at a reasonable price. The kitchen had all you would need but needed a good spring clean. The hotel is adjacent to a great shopping centre and right next to a sky train station making it a great location. We started using taxis but the sky train is the only way to travel as the traffic is so congested it takes 40min to do 5km.

I always stay here as connected with favorite BTS station Phrom Phong via nice department store, Emporium, very convenient. This servised apartment gives us excelent atmoshere and services, nice breakfast, nice pool. For us, 100% place to stay Bangkok.

The hotel is not brand new but its room is large, comfortable and clean. The buffet type breakfast does not have a lot of variety, but tastes quite good. As the hotel is just adjacent to the BTS and two great shopping malls, its location is unbeatable. Its outdoor swimming pool and gym are also very good.

The Hotel is located next to the Emporium Shopping Mall. Which is one of the biggest shopping mall in Bangkok. A BTS station is just beside the hotel which provides an easy access to other parts of the city. The room was clean and there is a small kitchen. Staff at the front desk were nice and helpful. Breakfast choices need some improvement to cater for the international travelers. I stayed for three nights in this hotel, and overall it was a very pleasant stay. Thank you.

Toilet shower need to change , there are many new bath rooms fittings can change the whole standerd or may be some clients will like the grande type bathroomfittings i liked breakfast , overall service is good , Team of front office is very proffetional

It is very convinient for us just beside department store and several restaurants. They have suitable breakfast and good facilities like gym and pool. I think this is one of the best hotel in Bangkok for long holiday.

622 Sukhumvit Soi 24 Bangkok Bangkok

Located in Bangkok Central Business District, Emporium Suites by Chatrium is next to popular attractions like EmQuartier and Emporium Shopping Complex. This 378-room, 4.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Bangkok, the hotel is also a short walk from Dinosaur Planet and Benjasiri Park.


For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or 3 coffee shops/cafés.

All 378 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and DVD players. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free bottled water are other standard amenities.


Emporium Suites by Chatrium features an outdoor pool, a children's pool, and a fitness center. There's free parking, and an airport shuttle during limited hours for THB 2200 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Property features

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 1397 reviews