Bangkok Marriott Hotel The Surawongse5.0 out of 5.0
Recent guest reviews
I stayed at Marriott Surawongse for the first time and I would concur with other reviews that it is a very good hotel although like other places it is not perfect and I think the #1 rating on TripAdvisor out of 1000+ hotels in Bangkok is a bit overdone. The quick summary is that room upgrades are among the most generous in the city, but the Platinum breakfast benefit is subpar. I booked the entry level room and as Ambassador elite guest I was upgraded to the 2-bedroom apartment which I was very pleased with. Our room was at the end of the hallway so very quiet and combined with the good soundproofing we did not hear a thing during our entire stay. At 95 square meters this room is very spacious; while we did not need the second bedroom, we had two full bathrooms which is very convenient and is a feature that we only found in the suites at Sheraton Grande Sukhumvit before; suites at other hotels in Bangkok generally only have 1 or 1.5 bath. One of the bathrooms was shower only and the other had a tub in the shower enclosure. For people on a long stay, there is a washer/dryer in a closet which turned out to be very useful for us. You can call reception and they bring detergent for laundry. While St.Regis’s laundry benefit of 4 free pieces per person per day is hard to beat, having the ability to do our laundry ourselves beats all other hotels besides St.Regis. The room also has a small kitchen with appliances, pots and pans so everything needed to cook, plus a full-size fridge. The living room is between the two bedrooms and there is a dining room with a large table and six chairs. The room is well designed and functional as can be expected from a new hotel (opened only one year ago) with international power plugs near the beds for example. I also liked the local Thai designs on some walls and shower doors as well to avoid the room being bland cookie-cutter. The M-lounge on the 31st floor has great views of the city and can be accessed 24 hours a day with the key card which is great if you have jet lag or want a bottle of water during the night. You can see Chao Praya river in the distance and the riverside hotels such as Sheraton Royal Orchid and Millenium Hilton. There are three main sitting areas with good spacing between tables and several of them near the windows so if you arrive early you can have a premium spot. We found the lounge to be quite popular and had a good number of guests, but it did not feel as crowded as some other hotels in Bangkok due to the table arrangement, particularly Marriott Marquis, and to a lesser extent JW Marriott and Renaissance. Happy hour is a generous 3 hours for drinks 5:30-8:30pm while hors d’oeuvres are 2 hours 5:30-7:30pm. What is interesting is that they have a country theme each night for happy hour: the first night was American, the second Japanese, and the third was Italian (other days of the week that we did not go are Thai, Chinese, Mexican, and Indian). While American was not exactly to our liking, however I can admit that food quality was good at the carving station with chicken, sausage, and sea bass, and also another dish of chicken with peppercorn sauce and a seared tuna salad. On Japanese night they had curry chicken with rice, miso soup, salmon, and stir-fry noodles with vegetables. Italian night was more disappointing – there would be better Italian options than mac & cheese or meatballs with gravy. They also had a chicken dish that was very similar to two days prior and not good pieces of meat. For drinks they can prepare cocktails which I found to be a plus. Also they have Nua sparkling wine which is the same as offered at Renaissance and now also at Athenee since they downgraded alcohol choices there recently. There was a choice of 2 reds and 2 white wines which were ok – I was glad to find Pinot Noir which not many hotels have. Desserts were plentiful and changed every night. The Platinum (and higher) breakfast benefit is unequivocally the weakness of this hotel. You can have breakfast in the lounge but not in the restaurant. I am aware that they are following the rules, but in this competitive market this is a drawback. At Renaissance for example they decided to be more generous than the rules and they allow breakfast in the lounge OR restaurant. If the lounge breakfast at Marriott Surawongse was as extensive as Renaissance’s lounge breakfast, limiting breakfast to the lounge could still be fine, but unfortunately it is not. The offerings are quite modest, comparable to Grand Hyatt and Hyatt Regency Sukhumvit. At those two Hyatts I never have breakfast in the lounge despite the lounge being more quiet than the restaurant, simply because there is not enough choice particularly the lack of Asian options. The big difference is that both GH and HR give more than the Hyatt Globalist rules by allowing breakfast in the restaurant downstairs as an alternative to the lounge, unlike Marriott Surawongse. Bottom line, all of this makes the breakfast benefit at Marriott Surawongse one of the weakest in the hotel chains that I know of in Bangkok (Marriott, Hyatt, Hilton, and Accor). Of course you can pay 1300 THB for a couple for breakfast in the restaurant but Platinum guests having to pay for breakfast might not make a lot of sense; you would probably be better off spending that extra 1300 THB for a hotel with a higher price point such as one of the two Luxury Collection properties (SGS or Athenee) where you will enjoy a more luxurious hotel in addition to having free breakfast in the restaurant as a side benefit. For guests who would not get free breakfast in the restaurant regardless where they go (Gold members or lower), then my comments above are probably irrelevant and breakfast won’t be as much of a drag on value. Back to breakfast in the lounge, the choice of fruits is quite limited and there was nothing special for example no mangoes, no passion fruits, no pomelo, no berries, etc. There are veggies but mostly cold, unlike many hotels which have a warm vegetarian dish such as morning glory or stir-fried veggies. They have western choices such as sausage, bacon, and potatoes but that is not what I am looking for in Bangkok. One of the rare positives about breakfast is the noodle soup station which was decent. However there are no noodles / fried rice / fish dishes available in the lounge except at the egg station you can have an omelet with rice. I have been to Royal Orchid Sheraton a few times and even though it’s generally a cheaper hotel, the lounge breakfast is better than at Marriott Surawongse by a long shot, not even mentioning that ROS also offers breakfast in the restaurant. My takeaway is that Marriott Surawongse might have the weakest breakfast benefit of the entire chain besides perhaps Aloft and Four Points which I have never tried before. Service at the Marriott Surawongse was good particularly in the lounge where staff was friendly and helpful. Housekeeping was done exactly at the time I requested each day with no miscues. Overall I found that Marriott Surawongse is a good hotel which has its place in the Marriott portfolio. Room upgrades for elite guests are generous and if you value extra space then a suite upgrade at this hotel will likely be among the best you can have in Bangkok. As great as room upgrades are, the breakfast benefit might be the mirror image and one of the weakest I have seen – there are even some select service hotels where I would prefer their breakfast, for example DoubleTree for sure and maybe even perhaps Hyatt Place. So Marriott has clear strengths and weaknesses. If the hotel improved their breakfast policy this property would go up considerably in my relative rankings for Bangkok.
Bangkok Marriott Hotel The Surawongse are clean, comfortable hotel and staff have professional attitude ,helpfull and take care .The location near Grand Palace, Wat phoo,Chinatown.There is shuttle van going to Bts sala daeng..Breakfast delicious exspecially Thai food..There is food from other country..Indian food (Biryani Rice),chinese food (hainam rice,dimsum), japanese food (sushi) and western food.Thank you Bangkok Marriott hotel The surawongse you are made my holiday memorable ever After..
Stayed in this hotel for 5 days. The hotel is great in every perspective, except for the location. I especially enjoyed the breakfast here. The restaurant provides many options for you, and they all tastes good. The people here are so friendly and nice. I would miss these days I sit by the window to look outside and enjoy my breakfast.
The ingredients of a really pleasurable hotel are only a handful. Location, style, comfort, attention to detail. The little things with huge impacts. The care in the service. I cannot think of more that are essential. Oh, the price of course. In Marriott Surawongse most of these ingredients were in balance. The outcome was a pleasurable stay which may not compel you to write home about but certainly encourage for a good review. The stylish and story-based design is easy on the eye yet memorable. The restaurants and the spa are slightly overpriced for Bangkok. You will be in the heart of street food and massage factories after all... Whether you are on business or leisure, alone couple or family, this will be a very solid and risk-free choice. Something you expect from a new Marriott.
I stayed here for two nights for a business trip. This hotel is a premium hotel. The rooms are over the top, the entrance is huge and it smells great as soon as walk in. Emasculate, impressive and prestige. That’s all I can say. Everything in the room was perfect, check in was a breeze, every employee greets you with kindness. The only downfall, maybe, is location. If you are looking for a big night out, this hotel is a bit far away from all the popular places to go. But that’s just personal preference. The price is high, but you get what you pay for. You will be comfortable, taken care of and safe.
I am a lifetime platinum member and I must say I was very pleased with the hotel. We were upgraded very nicely. Over the past 5 weeks I have stayed at JW’s in Cairo, San Francisco and London and this has been just as good if not better than most. We received excellent hospitality at the M-Club especially from Suarassada in the morning and Attha and Dao in the evenings. Their M-Club concierge service was very helpful and they went out of their way helping my wife and me. The M-Club’s food was also top notch. We came back late from tours one night and ate at the hotel’s Praha Kitchen and the food and service were very good as well. I had one glitch with the laundry delivery being 2 days late but that was not a big deal, they were genuinely apologetic.
This is a birthday trip, requested for some birthday decoration before the trip, unfortunately nothing was arranged and done when I check-in last night, which I was not expected, and so surprised with nothing was done; especially this hotel has so good review and reputation. Apart from that, this hotel is good from hardware perspective, very new and simple/modern design, which is my preference; breakfast variety is also good. If u r look for a Photogenic swimming pool, this is the one. Having said that this hotel location is not close to BTS, but it has free shuttle to sala daeng Station.
We're so happy we decided to start our honeymoon at the Bangkok Marriott Hotel The Surawongse - the property is beautiful, the rooms are immaculate, the location is stellar and the staff couldn't be any more helpful, friendly and eager to please. I had mentioned to the staff prior to arriving that it was our honeymoon and everyone at the hotel went above and beyond to make our trip extra special. I really wish we had a couple more nights in Bangkok so we could have enjoyed a meal at one of the hotel's restaurants, but we did get to spend some time at the rooftop bar which offered amazing views of the city and delicious drinks. My favorite memories of Bangkok are of grabbing a nightcap on the roof with my wife while enjoying the breeze and heat lightening shows over the city. This is truly a remarkable hotel that provided us with memories that will last a lifetime. Thank you so much to the wonderful staff for making our stay memorable!
โรงแรมสวย ทั้งห้องจัดงาน และห้องพัก อาหารอร่อย ทีมงานของโรงแรมทำงานอย่างเป็นมืออาชีพ เราประทับใจเซลล์ (k.Kay) ที่ดูแลเรามากๆ ทางให้คำแนะนำที่เป็นประโยชน์และจริงใจต่อลูกค้าทุกคำแนะนำช่วยเหลือพวกเราให้งานออกมาได้ดีมาก Beautiful hotel, both function rooms and rooms Delicious food The hotel team works professionally. We are impressed by the saleeperson (k.Kay) that take care of us a lot. The way she provided useful and sincere advice to customer, help us to work out very well.
We stayed at this hotel last May 25 to 28, 2018. It was very new at that time. The room was spacious and had a good design. The infinity pool overlooking the city was also nice. We had drinks at the rooftop bar which had a view of the city. The breakfast buffet also had an extensive selection typical of Marriott hotels. The waiters during breakfast were also very friendly and attentive. The staff at the reception/lobby were warm and friendly as well. The hotel is very near the Nielson Hays library which has a good selection of books for all ages including classical books, books on Southeast Asia and children's books. It is also walking distance to several good restaurants and it is easy to get a taxi to go to other areas of Bangkok, as well as the airport. We had a good stay and will definitely consider this hotel if we are in Bangkok in the future.
- Walking distance to Bangkok Riverside and Patpong Night Market
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Bangkok Marriott Hotel The Surawongse places you in Bangkok City Centre, within a leisurely stroll of popular sights such as Bangkok Riverside and Patpong Night Market. This 303-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
There are multiple options for onsite dining with 3 restaurants, including Praya Kitchen, which specializes in Asian cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.
Guests can expect to find free WiFi and 49-inch a flat-screen TV with cable channels. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include 2 bathrooms, a sitting area, and a refrigerator.
Built in 2017, the brand new Bangkok Marriott Hotel The Surawongse offers an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, express check-in, and express check-out.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 716 reviews