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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Outdoor spa tub
Outdoor spa tub
Loft in Lodge | In-room dining
42-inch flat-screen TV with cable channels, TV, fireplace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪3 min drive‬

Room options

View all photos for Studio, 1 Queen Bed With Sofa Bed, Kitchen

In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed With Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Loft In Lodge

In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft In Lodge

  • Sleeps 6

View all photos for Loft, 1 Bedroom On The Upper Level Of Fourplex Unit

In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom On The Upper Level Of Fourplex Unit

  • Sleeps 6

View all photos for Apartment, 1 Bedroom On The Lower Level Of Fourplex Unit

In-room safe, blackout drapes, iron/ironing board, free WiFi

Apartment, 1 Bedroom On The Lower Level Of Fourplex Unit

  • Sleeps 4

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 660 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-size fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit | In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom on the upper level of fourplex unit

  • 721 sq ft
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Banff

Located in Tunnel Mountain District within a mile (2 km) of Banff Centre for Arts and Creativity, Douglas Fir Resort and Chalets is within 2 miles (3 km) of other popular sights such as Banff Lake Louise Tourism Bureau. This 130-room, 3-star condo building has conveniences like a free water park, a 24-hour gym, and free in-room WiFi.
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What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Surprise Corner - 2 min walk - 0.1 miles
  • Banff Centre for Arts and Creativity - 3 min drive - 0.9 miles
  • Banff National Park Information Centre - 3 min drive - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 4 min drive - 1.3 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪A&W Canada - ‬14 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Guests of Douglas Fir Resort and Chalets enjoy a free water park, a children's pool, and a 24-hour gym. There's free parking and a free ski shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this ski condo building include 2 hot tubs, free WiFi in public areas, and express check-out.
Each condo is heated and features a kitchen and a balcony or patio, and there's space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 42-inch flat-screen TV with cable channels and a DVD player. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a fireplace, free local calls, and a portable fan.
2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 16 2026 to April 17 2026 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from April 16 to April 17:
  • Hot tub
  • Swimming pool
  • Water park
The property will be renovating from April 16 2026 to April 17 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
  • Water park
During renovations, the condo will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Frequently asked questions

Are free cancellation options available at Douglas Fir Resort and Chalets?

Douglas Fir Resort and Chalets provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on Apr 13, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Douglas Fir Resort and Chalets?

This condo is situated in Tunnel Mountain District within a 10-minute walk of Bow River and Surprise Corner. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Does Douglas Fir Resort and Chalets include a casino on the premises?

No, Douglas Fir Resort and Chalets doesn't have a casino.

Is there an indoor pool at Douglas Fir Resort and Chalets?

No, this condo doesn't have an indoor pool; however, there are 2 hot tubs. Note though that pool facilities will be unavailable from April 16 2026 until April 17 2026 (subject to change).

Does Douglas Fir Resort and Chalets feature a restaurant that includes a breakfast menu?

No, Douglas Fir Resort and Chalets doesn't have a restaurant that serves breakfast.

Will Douglas Fir Resort and Chalets allow pets to stay free of charge?

No, pets aren't allowed at Douglas Fir Resort and Chalets though service animals are welcome.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1521 out of 4060 reviews
Rating 8 - Good. 1511 out of 4060 reviews
Rating 6 - Okay. 628 out of 4060 reviews
Rating 4 - Poor. 278 out of 4060 reviews
Rating 2 - Terrible. 122 out of 4060 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Rooms are cozy and very suitable for our family of 6. Out door hot tub is great after skiing.
Stayed 1 night in Jan 2026

10/10 Excellent

Csaba, Foothills

Traveled with group
Liked: Cleanliness, amenities
The hotel is outdated.. very confusing to navigate inside. Outdoor pool is excellent
Stayed 2 nights in Jan 2026

2/10 Terrible

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Kitija

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! The fishes and utensils in the kitchen are limited. Our room had no hangers they all had been taken and not replaced. Over all its a great kept property.
Stayed 2 nights in Dec 2025

8/10 Good

Murray

Traveled with family
Liked: Cleanliness, amenities
We really enjoyed our stay in one of the four-plex units, and we would come again. Things we really liked: 1) They still provide real, wood-burning fireplaces. Their firewood supply was inside their parking garage, so it was warm, dry, not covered in snow, and plentiful. Two thumbs up!! We had a fire each night (winter stay) and loved it. 2) Very helpful front desk staff, who knew the area. Thank-you for great advice and tips about skiing and restaurants. 3) Their waterslides and hot tubs are really nice. There was one evening, though, when the outdoor hot tub was not hot enough. Things we didn't mind, but which other people might: The unit we were in was showing signs of its age. It's still quaint, and we loved it, but the shower diverter only diverted half the water to the shower head while the tub faucet continued to pour. Several cupboard doors didn't close properly. There was a baited mousetrap under the coffee table. Things like that. One negative: 1) The pool area closes at 9pm. Seriously? As a group of adults, coming back after a full day of skiing at Lake Louise, we went out for dinner & drinks in Banff and then came back to Douglas Fir expecting to enjoy an end-of-day soak in the hot tub, only to find that it closed at 9pm every night. Other places I've stayed at close the hot tub to children at that time and remain open for adults until midnight. I highly recommend to Douglas Fir that they consider extending their hours.
View from our window in the four-plex.
Stayed 5 nights in Dec 2025

8/10 Good

sung won

Traveled with family
Liked: Cleanliness, amenities
This is like third time we stayed here. We love water slides and outside hot tub. And parkade (we always come for ski trip in winter). Rooms and buildings are dated as most of Banff hotels. Bathrooms are clean and updated. If things in kitchen get improved, that would be nice. Like pans, pots and cutlery. Overall we’d come back, if we will stay in Banff area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Great amenities for kids.
Stayed 1 night in Jan 2026

8/10 Good

Jagger

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities are what make this resort very desirable to us and young families. The rooms are a bit dated, and the beds and pillows not very comfy, but the wood burning fireplace was a hit for my family. Loved the waterslides, hot tubs, and playplace for my kids. Will come back just for that.
Stayed 2 nights in Dec 2025

6/10 Okay

Lynn

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room looked quite tired and grungy. Garbage was emptied but stock such as coffee was not replenished. No extra time was allowed for checkout, even by 15 minutes. Nice pool, hot tubs!
Stayed 2 nights in Dec 2025

8/10 Good

Andrea

Disliked: Cleanliness, property conditions & facilities
It would be nice to see some upgrades. It’s literally looked the same in the rooms for 30 years.
Stayed 2 nights in Dec 2025

8/10 Good

Peter

- helpful
Stayed 3 nights in Dec 2025

8/10 Good

Zandra

Stayed 2 nights in Dec 2025

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, amenities
Clean but dated property. Enjoyed our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shilan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with excellent service. Clean rooms, comfortable stay, and a pleasant overall experience.
Stayed 4 nights in Dec 2025

8/10 Good

Trevor

Stayed 2 nights in Dec 2025

10/10 Excellent

Tammy

Nice easy stay. Great amenities.
Stayed 3 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Ashlee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for our family of 4. The water slides were awesome and room was a perfect set up.
Stayed 3 nights in Dec 2025

6/10 Okay

Laurie

Traveled with family
Disliked: Cleanliness
The room wasnt the cleanest, the hot tub in and out were not very warm . Itbwas very run down and for the price i paid i would have expected more .
Stayed 2 nights in Dec 2025

10/10 Excellent

Lesley

Stayed 2 nights in Nov 2025

8/10 Good

Marisa

Traveled with family and small children
Liked: Cleanliness, amenities
The room was outdated but clean. Lots of space and we liked that there was the option to have a fire in the fireplace. Pool was good and we loved the outdoor hot tub. The kids play place was an amazing touch and well enjoyed by us!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kevan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy and wonderful! Dated building, so if you’re looking for modern, not your place. We loved the nostalgic feeling and wood burning fireplace.
Stayed 2 nights in Dec 2025

8/10 Good

Kendra

Stayed 2 nights in Dec 2025

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