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Microtel Inn & Suites by Wyndham BWI Airport Baltimore

2.0 out of 5.0

Recent guest reviews

Distressingly dirty. I arrived at nearly 1 am for a stay instead of driving home late so I could sleep. Woken abruptly within the hour by loud banging and argumentation that went on and off for about an hour. Then an hour and a half later yelling and conversations by two loud black women and a male companion continued until 6 am. I complained by phone after twice going to hallway. Agent seemed oblivious. Sleep was nonexistent for the night. Dirty and noisy a bad combination.

The Hotel was run down. When we got off elevator you could see hotel room doors with no handles and trash all over the hallways. When my son got up to use bathroom around 330am he found roaches running wild in room. We checked both our rooms and both had roaches. We immediaty checked out and asked for a refund. Was told needed to contact orbitz in order for refund. This was a horrible experience to start off our vacation. We had to sleep in car over night along with empty out luggage out and shake out all our clothes. After we landed at our resort in Orlando we immediately washed all of our clothes and got ride of or suitcases. What a disservice. Horrible experience with this hotel. Orbitz usually provides me with great hotel rooms. This was very poor. Disappointed customer. My son recorded the roaches running around in room.

Late check in. Late check out Friendly staff. Oversized room Easy to get to BEI airport

My room was a single queen. It had nothing but the bed and a small closet and fridge. All I wanted was a bed, so it was fine,

The Microtel Hotel is being updated and extensively remodeled and will be fine when this is complete. Currently there are issues with ice machines and other facilities out of order. My big problem was a neon light that I could not find the temporary on and off switches rather than the normal light switches. This was an artifact of the remodeling. In another 2 months it will be a more convenient place to stay. The staff and breakfast were both quite fine.

room was very outdated. Furniture in poor condition. Bathtub filthy. Holes in bathroom walls. Room very humid and had a moldy scent. Will not stay there again.

I have stayed there 5 times and find the location and stay fine. They also allow long term parking at a small fee.

We needed a hotel close enough to BWI to utilize the free hotel shuttle. The airport sounds were not an issue. After 2 nights in a row of a screaming baby constant for 3-4 hours past midnight and the 3rd night proving to be the same, I talked to the front desk and he was totally happy to relocate us. I wished I had asked for a switch the first night. After that the stay was quiet. There was some remodeling going on. Although this would probably impair some people's opinion in rating the hotel I was happy to see that the hotel was interested in remodeling. There were a few minor issues in our room because of the remodeling but it is likely to be taken care of as the remodeling project is wrapped up. Breakfast was adequate, good Belgian waffles. I would stay here again.

It was good for the money paid. Too bad its too far from everything. Theres only one metro bus that passes in front the hotel that can take you to the mall. Not to many places to eat nearby only a 7 eleven and a Wendys or order by phone for delivery. The breakfast needs to be variable during the week at least 2 o 3 times, every day was the same food and there were days that there was no breakfast because of some delivery issues with the company who delivers it. The staff is very friendly and helpful and the shuttle service is great, they take you to the Marc Station and pick you up and take you to the airport. Even help you to print your boarding passes.

We were there overnight. The bathroom was gross and there were stains on the bedding

Room 322. Good hot water and water pressure. Shower faucet has no stops; it just spins until you find a spot that will turn it off or is at the right temperature. Wifi was sometimes good, sometimes too weak to make a connection. Light bulb burnt out over desk Water pipes behind bathtub wall bang together every 90-seconds. The sofa bed is completely worn out. The springs are shot, there is no support for the mattress. The mattress is only thin foam in a shredded cover. The refrigerator did not work, and smelled like mildew as if it had not been run in a long time. The room door latched, but rattled. It was mounted loose in the door frame.

So this is the 2nd time we left with a refund first time it felt dirty remote didn't work and bathtub was dirty rooms seemed old so a few months later we tryed once more again remote didn't work burns on counter from hot pot looks like bugs was crawling on bed I told manger it was a bed bug and showed him a picture and a video he said that wasn't a bed bug witch it was clearly so as soon as I walked down stars he new we was down for a refund he must of had this happen a lot but I won't be staying there anymore

Nice peoples especially the guys at the desk Place nice good and nice place very friendly

UPON ARRIVING A SUPRISE CHARGE WAS DEMANDED ( SUPOSSEDLY FOR A SECURITY DEPOSIT ? } ... ROOM WAS PRE-PAID FOR WITH A CREDIT CARD ... DON'T UNDERSTAND ...

When I checked in @10:30pm I went to my room and sat on the bed to catch up on missed calls. Went to use the bathroom and there was dirt EVERYWHERE. I called to ask if housekeeping could clean and the staff told me they are all gone and if I could clean it up. Of course I said no and asked to be switched to another room. He said they was booked. I asked for a refund and then he said to come to the front so he could switch me to another room. So he lied. I went up front and placed my shoes on the counter. He got really upset and I said "well I figured you could clean it up? That's how I felt when you basically said to deal with it". He was upset and switched me to a different room which was a lot better. I'd never stay there again tho. Glad it was for one night only. I would have taken pictures but it didn't cross my mind till I gave him the key. Food was good the next morning tho. The shuttle took me to the airport and drove well.

Please see the lengthy write-up I wrote in your "addition comments" on the other "smily/sad face" feedback request you sent.

Migration was very nice. Stuggs? Maybe was his name

StAff not friendly, wifi not logged in, breakfast is very minimal, rooms are too small, we stayed in a queen bed room

The hotel is a little shabby ( chipped veneers, scratched paint) and there was street noise from guests coming in late, but the room wss clean, the staff friendly, and the price was right. If you have an early flight the next morning, it's an easy transfer to the airport. I wouldn't"t choose it for a long stay, but if you're just passing through, it's a solid choice.

1170 Winterson Rd Linthicum Heights MD

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Microtel Inn & Suites by Wyndham BWI Airport Baltimore places you within a 10-minute drive of popular sights such as Oriole Park at Camden Yards and M&T Bank Stadium. This 110-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's near the airport and also within a 15-minute drive of National Aquarium in Baltimore and B&O Railroad Museum.


Dining

Free continental breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

All 110 air-conditioned rooms provide coffee makers, free long-distance calls, and free local calls. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Microtel Inn & Suites by Wyndham BWI Airport Baltimore enjoy a fitness center, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Suite, 1 Queen Bed

Queen 1 | Sleeps 4

Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham BWI Airport Baltimore

Everyone (25) Couples (51) Business (61) Students (1) Family (54) Other (51) Friends (9)
1

dirty and full of low-life

Everyone

Distressingly dirty. I arrived at nearly 1 am for a stay instead of driving home late so I could sleep. Woken abruptly within the hour by loud banging and argumentation that went on and off for about an hour. Then an hour and a half later yelling and conversations by two loud black women and a male companion continued until 6 am. I complained by phone after twice going to hallway. Agent seemed oblivious. Sleep was nonexistent for the night. Dirty and noisy a bad combination.

By , from Silver Springs on Oct 10, 2017

Review comment responded on Oct 19, 2017

Thank you for sharing your comments with others. We are sorry if your sleep was disturbed by some of our other guests. Our goal is for everyone to have a relaxed, comfortable night’s sleep and are truly sorry for the inconvenience. Hopefully you were still able to get a good start the next morning with some coffee from the in-room coffee maker and/or have a bite at our complimentary continental breakfast. Thank you again.

1

found roches in room

Everyone

The Hotel was run down. When we got off elevator you could see hotel room doors with no handles and trash all over the hallways. When my son got up to use bathroom around 330am he found roaches running wild in room. We checked both our rooms and both had roaches. We immediaty checked out and asked for a refund. Was told needed to contact orbitz in order for refund. This was a horrible experience to start off our vacation. We had to sleep in car over night along with empty out luggage out and shake out all our clothes. After we landed at our resort in Orlando we immediately washed all of our clothes and got ride of or suitcases. What a disservice. Horrible experience with this hotel. Orbitz usually provides me with great hotel rooms. This was very poor. Disappointed customer. My son recorded the roaches running around in room.

By , from BWI on Oct 5, 2017

Review comment responded on Oct 13, 2017

This is certainly alarming and will be researched with our staff immediately. That is very uncommon for our hotel and we’ll be sure to contact our contracted pest control service to have them further evaluate what may have occurred during your visit. We are truly sorry for any inconvenience and do hope you and your family had a fantastic time in Orlando.

4

convenient to bwi. clean

Everyone

Late check in. Late check out Friendly staff. Oversized room Easy to get to BEI airport

By , from new york on Sep 28, 2017

Review comment responded on Oct 13, 2017

Thank you for taking the time to review your recent visit with us. We are proud to offer friendly and accommodating customer service to all of our guests. Hopefully you were able to take advantage of one of our Park & Fly packages, free Wi-Fi access, continental breakfast, and shuttle to BWI Airport during your stay. Thank you again for including us in your travel plans and we hope to see you again.

3

nice price, small rooms

Students

My room was a single queen. It had nothing but the bed and a small closet and fridge. All I wanted was a bed, so it was fine,

By , from Lansing, mi on Sep 20, 2017

Review comment responded on Oct 13, 2017

Thank you for your comments. It is our top priority to offer clean, comfortable rooms for our guests, and are glad you were able to sleep restfully while visiting us. We hope you were able to take advantage of the complimentary continental breakfast during your stay as well. Thank you for staying with us at Microtel Inn & Suites by Wyndham BWI Baltimore.

3

wait until remodeling is complete

Everyone

The Microtel Hotel is being updated and extensively remodeled and will be fine when this is complete. Currently there are issues with ice machines and other facilities out of order. My big problem was a neon light that I could not find the temporary on and off switches rather than the normal light switches. This was an artifact of the remodeling. In another 2 months it will be a more convenient place to stay. The staff and breakfast were both quite fine.

By , from Arlington, Virginia on Sep 18, 2017

2
Everyone

room was very outdated. Furniture in poor condition. Bathtub filthy. Holes in bathroom walls. Room very humid and had a moldy scent. Will not stay there again.

By on Aug 22, 2017

4

great location and a below average price.

Everyone

I have stayed there 5 times and find the location and stay fine. They also allow long term parking at a small fee.

By on Jul 14, 2017

3

hotel close to bwi

Everyone

We needed a hotel close enough to BWI to utilize the free hotel shuttle. The airport sounds were not an issue. After 2 nights in a row of a screaming baby constant for 3-4 hours past midnight and the 3rd night proving to be the same, I talked to the front desk and he was totally happy to relocate us. I wished I had asked for a switch the first night. After that the stay was quiet. There was some remodeling going on. Although this would probably impair some people's opinion in rating the hotel I was happy to see that the hotel was interested in remodeling. There were a few minor issues in our room because of the remodeling but it is likely to be taken care of as the remodeling project is wrapped up. Breakfast was adequate, good Belgian waffles. I would stay here again.

By , from Tulsa, OK on Jul 13, 2017

4

nice hotel

Everyone

It was good for the money paid. Too bad its too far from everything. Theres only one metro bus that passes in front the hotel that can take you to the mall. Not to many places to eat nearby only a 7 eleven and a Wendys or order by phone for delivery. The breakfast needs to be variable during the week at least 2 o 3 times, every day was the same food and there were days that there was no breakfast because of some delivery issues with the company who delivers it. The staff is very friendly and helpful and the shuttle service is great, they take you to the Marc Station and pick you up and take you to the airport. Even help you to print your boarding passes.

By , from PR on Feb 14, 2017

3

slept in our clothes

Everyone

We were there overnight. The bathroom was gross and there were stains on the bedding

By , from B on Dec 26, 2016