Hanging Gardens of Bali5.0 out of 5.0
Recent guest reviews
A gorgeous hotel in the middle of the jungle where we stayed for 2 nights. It was the first place we stayed in Bali so a real luxurious treat. The pool was stunning but smaller than it looks. The spa was amazing, the staff were equally amazing and gave us a great first impression of the Balinese people. The rooms were also gorgeous offering a lovely private pool, the only problem was that they weren't very well lit so getting ready was always a bit of a challenge!! The food was incredible especially the breakfast which offered a delicious buffet and al a carte options too. Overall I enjoyed my stay there but 2 nights was enough as it was secluded and slightly lacked in atmosphere.
We stayed at HG for four nights staying in a panoramic pool villa. We thoroughly enjoyed our stay and would highly recommend this beautiful hotel for its food, spa and spectacular views. It is very puzzling to read negative reviews about this hotel as it is truly a unique world class hotel. Sure there are some niggles with rooms and service but this is the middle of the jungle so you can't expect everything to be perfect! In fact nature lovers will really enjoy the peace and solitude of this resort. If you wish to stay in Ubud then this is very far away but we liked this as Ubud town is commercialised and full of traffic. Thank you to the very warm and hospitable staff for making our stay so memorable and so much fun!
The only amazing thing in this hotel is the pool view, people saying that this is a perfect hotel have no experience in luxury hotel I think, when you pay $700/night you expect wow wow, but not at all the room are full of different insect FULL, the excuse will be you are in the Jungle, well if your hotel is 5 stars you take care of those details. My wife has been bitten probably 10 times the whole night The hotel is really far from everything I am so happy we stayed here just 2 days. Let's clear thing this hotel is NOT IN UBUD, But 50min from it, meaning far from all the activity. The food is really over priced and when it come to the breakfast everything take so long I request a expression they took 30min to bring it and tell me sorry for the wait, again when you pay $700/ night you expect PLAZA ATHENE service and food the breakfast was so poor my crepe were completely burned out. No privacy in your villa every body can see you I was so chocked we want it some privacy in our pool but just forget about it. To finish the noise in the room is Horrible there is so much noise I didn't sleep the whole night. To resume nice picture at the pool that's all.
We sent two nights at the Hanging Gardens in Ubud. It was beyond expectations! Starting from the the room decor, to the exquisite food, the mesmerising view, the fantastic customer service, there was nothing to complain about. They offer complimentary breakfast and tea time. They have a great selection of fresh and healthy food. Overall a paradise hotel and we will definitely come back :-) THANK YOU Hanging Gardens!!!!
Make sure before you book your stay there, you find out if they have found a chef. When we was there, there was no chef and the food wasn't good. The views are nice and the pool is amazing so that makes up for it I guess!
The swimming pool is why we came here and the vista does not disappoint. Unique. Day and night it adds a magical touch. In the evening the whole area and up to the restaurant is festooned with small candles adding to the romantic feel. The food selection is good and can cater from everyone from a foodie to one just needing a burger. The villas are perfectly well equipped, although the floor boards are a bit creaky, and I nearly went flying with the bathroom floor towel on the polished wood. The wifi was free and reasonable, and the staff very attentive. It is well worth walking up to the temple on the otherside of the valley – it can easily be reached in 20mins but take the hotel supplied sarong to cover your legs when there (men and women). We did not use the spa but can well appreciate that if massages are your thing it is ideal. We had a car and driver organised for 4 hours to take us out – Great value at about €35. The paddy field terraces were over commercial and full of tourists, but Ubud was bustling and interesting (but full of tourists).
This hotel is absolutely gorgeous. The pool is one of it's main marketing asset, but once you've been there, this impression spreads to the entire facility. The hotel is located on a steep valley side, the lobby being at the top. The check-in is quick and you are directed down to the bar near the pool to wait for your room in case you arrive before 2pm. From there, you discover this exceptional architectured pool that attracts instantly the photographer I am. The wooden deck adds to the fusion with the tropical forest around. It's hard to get your eyes off this superbe creation. Facing the hotel on the other side of the valley is the Pura Penataran temple that can be reached by a (sportive) walk. It's 450 steps from the top down to the river (roughly 100m - 350ft). Then, another 450 steps up in the forest to the temple where you can admire the Hanging Garden. Finally, another 450 steps down and 450 more up back to the Hanging Garden. The rooms are individual large bungalows with private pools overflowing over the jungle. A real magic! A large terrace with a kiosk let's you admire the view, the forest, monkeys, squirrels, birds... The decoration is fabulous and the rooms and outsides are very clean. The bathroom is huge with a bathtub of 500 or 600L. You can order a variety of baths with herbs and oils prepared on demand at the time you wish. Try it! Rooms are featured with a Harman Kardon Opus 3 music device which let's you connect your smartphone by bluetooth and play sweet chill with Asian influence music (for example...). That music device is an excellent choice. You also have a television. Well. I'm just wondering why one would think of turning it on. At the hanging garden, TV is boring. Turning it on is even worst! Prefer the incredible view of the jungle through the window over the pool. You don't need to get out of your bed, it faces it. Two funiculars are available. One between the lobby and the pool, the second between the pool down to the river side were the spa is built. This original transport means adds to the quaint of the site. We had a spa "menu" for special baths and massages. The sound of the river inspires peace and rest. A must do! The masseuses are real professionals. The lengthy spa menu gives you an endless possibility of body care options. The restaurant proposes various international dishes. Quality is good to very good and the prices fairly reasonable for the quality and the service. On this point, I disagree with other comments I've seen on TripAdvisor. Prices are in the 180k to 350k Ruppiah roughly ($15-$30). The restaurant proposes some exceptional dishes like Kobe beef, Chitake mushrooms. The 176 staff members raise the service to a high standard. The impression is well trained and very professional staff. Misunderstandings are seldom, not like in most hotels in Bali. The management is very present and available for all your demands. The only flip side I can think of for the Hanging Garden is a commercial policy slightly over insistent. I would prefer more empathy regarding what I want, how I feel, what could enhance our stay. Some just want (free) calm, some want (expensive) full massage packages daily every day, some just walk in the forest. Anyway, this comment is my personal feeling and it's easy to let the service staff know what you want more than what they offer. Frankly, this place is one of the TOP jewels in the world that bares comparison with the Burj Al Arab in Dubaï, Raffle in Singapore... If you visit Bali, you MUST go at the Hanging Garden.
We went to the Hanging Gardens for lunch in June 2017. There was a $90 cover fee to go to the restaurant and swimming pool area (it did not include use of the pool). We paid at the hotel's reception area. We received a voucher for $90 that we could use at the restaurant for lunch and drinks. Of course, we were responsible for any additional meal costs above the $90. You reach the restaurant and swimming pool area via a funicular. It was a sunny day and we chose a table overlooking the higher and lower swimming pools. The water was clear and the swimming pool's turquoise tiles made for a beautiful sight. The hotel is surrounded by forest and jungle. It is a stunning setting. The food and drinks were very good. There were not many guests in the restaurant or outside patio where we ate. We never felt rushed. After lunch we walked around and took photos of the upper and lower swimming pools. We went to the Hanging Gardens because we had read its two-level swimming pool had been chosen by many magazines as one of the most unique and beautiful swimming pools in the world. We were not disappointed. We found it a beautiful setting for a relaxing lunch. We thought it was close to Ubud. It's really not. However, a taxi or private driver can get you there in 20 to 30 minutes depending on traffic.
This hotel is amazingly great! You have to visit this place even for a short period.amazing view, amazing rooms, great food. We stayed with 2y old kid, great time. I hope we have opportunity to come back again
I thoroughly enjoyed my stay at The Hanging Gardens Of Bali. We are newly weds and with our wedding guests organising a travel voucher for us to use on our honeymoon, we decided to stay here for two nights having heard so much about it. Our room was nothing short of decadent opulence, a beautiful supremely comfortable bed with gorgeous views of the rain forest and private infinity pool. A deck with mini bar and private jacuzzi once again over looking the magnificent surrounds. The staff were superb, highly attentive and always willing to please... nothing was ever too much. The restaurant is beautifully appointed, with stunning views. Unfortunately there is quite a limited wine list with no Indonesian wines offered, I know full well that Indonesian wines are not five star or highly sought after around the world... but for those coming to the country wanting to experience Indonesian products we were left a little disappointed, especially with the price of the wines that were offered. The menu is varied, and from what we experienced of it very well executed. Breakfast is impressive with a large range of foods to choose from and indulge in. Just one other little over look, when we decided to book here through our travel agent we were told that being honeymooners we would receive a welcome gift on our bed and a rose petal bath on arrival. This did not happen and my husband was embarrassingly forced to ask for these things... more than once. After asking a coupe of times the staff seemed the rustle up some flower petals and a cute little welcome gift for when we returned from dinner. But unfortunately it had lost that little je ne sais quoi. It seemed that the staff were not well informed as to our purpose of stay and hence did not act upon our travel consultants instructions. We had felt really special at other smaller more inexpensive hotels previous to staying here, but did not feel the love at all here, sorry to say! But that aside, it was certainly one off the bucket list, and thoroughly enjoyed.
- Free cooked-to-order breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Hanging Gardens of Bali places you 3 mi (4.9 km) from Sangeh Monkey Forest. This 44-room, 5-star hotel has private in-room pools along with a full-service spa and an outdoor pool. On a river, the hotel is also close to Gaya Art Space and Neka Art Museum.
Free cooked-to-order breakfast is served each morning from 7 AM to 10:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
The 44 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Private pools, refrigerators, and minibars are also standard.
Renovated in 2015, Hanging Gardens of Bali offers a full-service spa, an outdoor pool, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 100 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free use of bicycles, a computer station, and a library.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 1529 reviews