Bali Rich Seminyak Villas4.0 out of 5.0
Recent guest reviews
Filthy place! Mouldy walls, revolting stains on the bed linen, grey thin towels, an absolute health hazard. Don’t believe any of the replies the manager makes to complaints - he is missing in action and refuses to address the property’s problems. The staff are apologetic about how bad it is, but they are powerless! I have posted so many great reviews on TripAdvisor so I am not a serial whinger - THIS PLACE IS BAD
For the price only thing was having own pool.Breakfast not included .No crispy clean white sheets as you would expect and not good value for money overall wouldn't go there again quite dirty we went back to our original hotel should never have left Sol House.
I have mixed feelings about this place as there were some good bits. The staff were all really lovely that we encountered and even though some were not so good at English they tried hard to understand us. We asked for a taxi to take us into the town one day as the place we wanted to go to was about an hours walk but they took us in a hotel car and did not charge us so that was great. The villas are really spacious and the best bit is the garden which is private and not overlooked at all. Spa treatments can be given at the villa or in the spa room and very cheap. Mosquito treatments are carried out each week which is good. The not so good bit though is that the furniture looks very tired and the photos on the website are far better than the real thing! The towels are appalling, they are so old and stained and I would only use them at home on my dog! The paintwork is slapped on the ceilings and has dripped down the walls. The bed was a good size but mattress hard. The plug got stick in the sink in the bathroom and took 24 hours before anyone sorted it out. There were no toilet rolls and I had to ask 3 times for more. We ran out of tea bags twice and not replaced. The air conditioning unit was leaking in the lounge and I had to put a towel on the floor to soak the water or risk slipping up. Pool has chipped tiles not cleaned. The porridge was fab but the other breakfasts we had were disappointing. The kitchen units are really old and tired and need replacing. Having said that the villa next door was being gutted and presumably renovated so hopefully there will be improvements soon. 30 minute walk to beach at least but we like walking so not a problem for us and taxi's are cheap. Seminyak itself is a bit disappointing but the village square nice and a trip to Ubud worth doing.
I can't imagine that there are many places worse than this place. From the disgusting dirty room, to the leathery looking eggs for breakfast and service to match. To add insult to injury they actually charged more than US$160 per night!!! They need to close this place down and start all over again. DO NOT STAY HERE!
We paid more money than we should have for what we got. Staff are great and friendly. Villa were a good size... But that is all the good things I can say about the place. The towels are filthy, all were stained, bed sheets stained, hair all over the place. Curtains were falling off the rails, Air Conditioner struggled to cool the room. Mozzie's all over the place, they even fogged for them but all that done was pushed them inside. We had to buy insect spray and used half a large can in 5 days. Water pressure is weak, the toilet seat was not fastened properly, the bidet part of the toilet kept sticking. We had to often flush the toilet three or four times to flush the contents. Pool pump stopped and had to be replaced, but the pool was filthy the entire stay. We swam as we were hot but had to shower straight after. No information or compendium to tell us what the hotel offered, so we never asked for anything. We were down the very back on the right, we often found staff hiding in front of our villa (as it's away from cameras) smoking and chatting, and scrambling when we come down to our villa. The majority of our stay we think we were the only people there. Didn't eat at the restaurant because we read the reviews after we booked. I could go on, but I will just say, we would not return here. It needs a major overhaul.
Me and my boyfriend stayed here for the first 4 nights of our 14 day holiday. This by far was the most comfortable stay out of the 3 places we have now been to. Upon flying in late we were greeted at the airport by the villas driver, we requested to be taken to a local warung on the way to the villas which he was very happy to do and helped us pay as we were a bit rusty with the currency. Happy reception and workers greeted us, the first villa we were placed in had stained sheets, I called front desk and they were quick to swap us villas to villa 205. The villa’s themselves are quite dated with cracks in the walls and some of the skirting boards were rotting. As well as the bath was stained from age. Never the less, the staff were the stand out for us. Nothing was too much for them to assist with, they treat us like royalty and are so friendly. We were really sad to leave them! We will definitely be staying at Bali Rich for all future Bali trips and would recommend to family and friends
V. Dirty place not clean at all have a lot of brokdown things and have a lot of bugs. Really bad place and so dirty. Actually the tried to do them best but it still dirty .............. it’s really horrible to came from a triviling to have rest and find it horrible like this
Visiting Bali Rich with my family in September - October. Good service ( even breakfast at the villa ). Great staff ! They do everything to make your stay perfect. Termiah Kasih Banya !! Family from Belanda.
It was a pleasant experience staying here for 2 days. Well maintained private pool and very peaceful villa. Great for a break.. There are quite a good number of restaurants available surrounding this place to explore from American to Indian cuisines.
Our second wonderful holiday at Bali Rich, and we still can’t praise the place highly enough. There is nowhere else we will stay in Bali. If you are paying Aus$160 a night or less including breakfast, Bali Rich is the best value you will find – for many reasons. First of all, the staff. Simply the best. Genuinely friendly, lovely people who will do anything to ensure your visit exceeds expectations. If anything goes wrong – for instance, the safe was left open in locked position when we moved in – it is fixed, in our experience, within minutes. Order a taxi and it is done immediately, and they appear to only use Bluebird, the most trustworthy company. And they go above and beyond the norm in helping their guests. Last year, when I suffered a minor but annoying medical issue and received a specialist referral by email at 4.00am, Shelley forwarded the referral to reception, reception printed it and stayed on the phone to Siloam Hospital until an appointment was confirmed, then provided a car and driver to take us to the hospital, wait for us, and bring us home – free of charge. What kind of a service is that? We have stayed in many, many hotels over the past 37 years, and the staff at Bali Rich are head and shoulders above the best we have ever known. They make a special place even more special. Secondly, the villas themselves, the piece de resistance. They are not brand new, you may find a couple of minor maintenance issues, such as blown light globes – the electricity system in Bali is one of the most fragile in the world – but so what? Our blown light globes were replaced as soon as we asked for it. And despite the fragile power, in 20 days at Bali Rich we have not experienced a single power cut, or a single WiFi dropout. Everywhere else we have stayed in Bali and Lombok – that’s another seven or eight hotels or villas – we have had power cuts, sometimes for many hours, and in one relatively expensive hotel in Kuta we had power cuts every day, including four in a single afternoon. That’s a real pain when you are trying to watch a DVD, constantly having to go back to find where you were at when the power cut out! I repeat, not a single power cut, not a single WiFi dropout in Bali Rich. It’s important. But returning to the villas – magnificent. A full 250sqm, which to my eye was 100sqm in the villa, and 150sqm in the garden and pool. The villa is enormous – to one side a massive bathroom, I estimate 7m by 4m, with toilet, one of the biggest baths I have ever seen, a two basin vanity with a big mirror, and a shower bigger than our bathroom at home, with direct access to the garden and pool area. To the other side a 7m by 4m kitchen / dining / lounge, high bamboo ceilings, the kitchen well equipped for basic cooking, two burner stove, heaps of cupboards, a big fridge/freezer, a water dispenser dispensing both hot and cold water, breakfast bar, a lounge suite and coffee table big enough for three or four people, and a wall of glass with sliding doors to the garden and pool. Then between the bathroom and kitchen, the bedroom, again with a full wall of glass and sliding doors to the garden and pool. About 7m by 7m (I know my measurements don’t equate to 100sqm, but they are just guesstimates, I didn’t take a tape measure on holiday), again with high bamboo ceilings, a desk and cupboard on one side, desk, drawers and lots of wardrobe space on the other, a safe in the wardrobes, huge King size bed which seemed bigger than our King size at home, flat screen television, DVD player. The flat screen television was not huge, perhaps 32”, so we moved it as close to the bed as the cords would allow because the room is just so big! The newness of the television, DVD player and fridge/freezer appears to depend on the villa, perhaps they progressively upgrade, because we stayed in two different villas this year – we cancelled our move to another area of Bali, and extended our stay at Bali Rich, changing villas in the process - and the equipment in the second was newer than the equipment in the first. However, it all worked perfectly well in both villas. And finally in regard to the interiors, separate airconditioners for each room, so effective that we occasionally had to turn them off. Then we go outside. This is a real private pool villa, with the accent on both the private and the pool. The 150sqm garden (including the pool) is full of tropical greenery and a huge lawned area, immaculately maintained, and surrounded by a wall I estimated to be 2.3m high, so unless the Harlem Globetrotters book in your privacy is absolute. And they would still have to jump to look over the wall. In both villas in which we stayed, almost absolute silence, a real oasis away from the noisy Jalan Mertanadi 100m away. I can’t tell you how pleasant it was lying on the sun lounges shaded by an enormous umbrella, a couple of drinks on the table between us, watching the clouds drift by in a blue sky, listening to the bird calls, having a quick swim when we felt energetic enough – we spent hours lazing around doing sweet FA. And while we are not the sunbathing types, if you are you can sunbathe on the lawn, or drag the lounges out into the sun. Then there is the pool. It is a real pool – and again, don’t be fooled into somewhere advertising as a pool villa which only has a plunge pool, it’s just not the same. We made that mistake twice, a place in south Kuta which gave us a tiny courtyard too hot to sit in, and a 2m square plunge pool useful only for a quick cool-off – Aus$225 a night, and the whole thing would fit three times into the Bali Rich garden and pool area! No, Bali Rich offers a real pool, about 7m by 3m, beautiful to look at, perfectly maintained, long enough to swim laps, 1m deep at the shallow end, 1.5m at the deep end, with a waterfall feature in the middle. Nice. Service to the villas was also top notch. We would only have the room made up and the garden and pool maintained every couple of days, and on days we didn’t need it the staff would always call to ask if we wanted it done – so if you want it done every day, it will be done every day. And what a performance – a small army descends on the villa, one or two doing the garden, one doing the pool, three or four in the villa with different jobs to do, and they do it very effectively. When they leave there are fresh towels throughout, bed made up, used bathroom items replaced, rubbish bins emptied, the pool is immaculately clean, and chlorinated if necessary, the water level is topped up if too much has evaporated, and there’s not a single frangipani blossom left on the lawn. All of this makes a difference. This huge space makes a difference, and I can’t imagine you would find anything like it for the same money. If you do, let me know. But we’ll still stay at Bali Rich. Thirdly, Bali Rich is a full service villa complex, about 20-30 private pool villas, with 24/7 reception, 24 hour security, a bar and restaurant open from 7.00am to 11.00pm, room service, breakfast delivered to the villa, staff on hand and available at all times. Don’t make the mistake of renting a villa which is simply a villa, without the full service facilities – we spoke to a couple in a bar in Seminyak who had done just that, and regretted it – driven from the airport, handed the keys and left to it, when something went wrong they couldn’t find anyone to help, and of course, they had to make their own breakfasts or find a local restaurant. Not so at Bali Rich. Talking of restaurants and breakfast – something like 18-20 breakfast choices at Bali Rich, call 116 to order, and it was more often than not delivered to our kitchen and set out on the breakfast bar by the always friendly room service staff in ten minutes. I generally went for the English, two eggs, bacon, chicken sausage, baked beans, mushrooms, grilled tomato, toast, Shelley said the omelettes were pretty good, the Dello Chef on French baguettes was excellent (although I ordered mine without the pineapple, horrible thought). I don’t think I would recommend the Eggs Benedict or Salmon Florentine, simply because the hollandaise on both split on the journey between the kitchen and the villa – but they were both perfectly edible, with plenty of salmon in the Florentine. All breakfasts are served with a choice of four fruit juices, a pot of freshly brewed coffee (enough for two cups each), a jug of milk, a plate of jams and preserves and honey, sachets of sugar, salt and pepper, and a plate of fresh fruit, generally four slices of each of three types of melon, with a slice of lime to squeeze over them – try it, really nice! The only problem was the toast – Balinese have no idea how to make toast, we’ve experienced this everywhere we’ve stayed in Bali, so make sure you order your toast very well done, or very brown – and if they still don’t get it right, there’s a toaster in your kitchen. As for the restaurant – not bad, but not great, the standard of food (in my limited experience) could be upgraded, but certainly more than adequate for a quick evening room service while you are packing for the morning flight home. And to be fair, we did not dine in the restaurant, it may be perfectly acceptable, the prices are not too bad, then menu is extensive, with something for every taste, but there are so many very good restaurants in Bali today that Bali Rich may have to work a little harder to match the competition. I feel bad now, I hate saying anything that’s not extremely positive about Bali Rich. But you just don’t often see people dining in the restaurant, and I’d like to see them improve the experience, and perhaps bring down the wine prices – you can buy a good bottle of wine at Rumours and Ultimo now for Aus$9.50, which is reason enough to go out to Eat Street - to ensure there’s less incentive to go out every night. Okay, now to the location. I must say that when we first stayed last year we were concerned that Bali Rich was the ‘wrong’ side of Sunset Road. As it turned out that didn’t really make much of a difference – and what we got for the money made up for it many times over. But really, nothing that wrong with the location. There’s a great little warung, Warung Mak Oni, about 100m away, and several other restaurants, including the flash French L’Assiette, on the five minute walk to the right down to Sunset Road, and many more, including Naughty Nuri’s, if you turn left out of Bali Rich. On the Sunset Road corner, turn right (without having to cross Sunset Road) and there’s a good supermarket, and to the left is one of the most trustworthy money exchanges, Kuta Central. If you cross Sunset Road – we were brave enough to do it – you are immediately in the Seminyak shopping strip, and it’s only a ten minute walk from Bali Rich. However, we generally preferred to go just a little further to dine in Eat Street (Rumours, Ultimo), or have Indian at Gateway of India or Queen’s Tandoor, or to go to the best supermarket and liquor store in central Seminyak, Bintang supermarket, a great range of absolutely everything, including Robinsons spirits - gin, vodka, whiskey, tequila, everything, Aus$16 a bottle, so well worth a visit - and the exchange rate at BMC (also extremely trustworthy, and metres from Bintang supermarket) can be marginally better than Kuta Central, check it on the net before you go. So to get to central Seminyak from Bali Rich if you can’t be stuffed with a 20 minute walk in the heat, too easy – call reception, order a taxi (sometimes you have to wait five minutes for a taxi on Jalan Mertanadi, who can be bothered, and you are guaranteed a Bluebird through reception), it will cost you Aus$3 to anywhere in central Seminyak, and you are there in minutes. Aus$3 is the minimum fare if you book the taxi, but it also turns out to be the maximum to central Seminyak, so you never pay more. If you get a taxi on the street it may only register Aus$1.25-1.50 on the meter, but we always handed over Aus$3 anyway. And there are a few taxis, not Bluebirds, with dodgy meters or drivers who will refuse to turn the meter on and try to charge Aus$5 for an $Aus1.25 trip – just tell them to stop and get out. Returning to Bali Rich from central Seminyak, we never had to wait more than 30 seconds on the street, and generally we would walk straight out of the restaurant into a taxi. I timed it once – from getting up from our table, giving the waitress a hug, leaving the restaurant and getting into the taxi, one minute and six seconds. Love it! Okay, I can’t finish this very long and very positive review of Bali Rich without talking about some of the negative reviews. None of them reflect our experience, some people just don’t seem capable of chilling out on holiday, and complain about the most minor issues. Don’t sweat the small stuff, I say. So let’s take a look at some of the negative comments. ‘Pool water had so much chlorine in it we only used it once!’ I’d rather have too much chlorine than too little – the staff maintain the pools immaculately, which includes making sure the water is safe, and Shelley’s eyes became slightly sore on one occasion, lasting a few minutes, when she swam 50 laps just after pool maintenance – one occasion in 14 days. So what? ‘Grey & musky smelling towels’. Nonsense – towels are always clean and smell fresh, changed every day if you can be bothered, I’ll happily admit some are past their prime, a little threadbare, the occasional small stain, never grey but perhaps a little tired, we had a good laugh when we got a nice fluffy one once, but so what, their purpose is to dry you, and they do that perfectly well – 250sqm, a real pool, heaps of space, and you give Bali Rich a bad review because the towels are not perfect? Give me a break. You want a good as new towel every day, pay Aus$500 a night for five stars, and seriously, if you expect perfection for Aus$160 a night including a good breakfast, Bali Rich isn’t for you. ‘The staff are rude’. No, I won’t stand for that. This from a couple who both filed a separate poor review, which I thought was a miserable thing to do. If the staff were rude, it must have been because these two whining Poms were rude and demanding too – the staff are superb, and in two visits to Bali Rich we have never experienced anything other than the most helpful, friendly attitude from every member of staff with whom we have dealt. ‘The (toilet) flush is not doing its work, the shower water is not spraying, just dripping’. Ah, here’s a trap for young players. Press the flush on a Western toilet, and it flushes. But with a Bali toilet, you have to hold the button down until the flush has finished – simple, but not simple enough for some, apparently. As for the shower – I agree. Rain showers are an abomination, I can’t stand them, because they are what they say they are – rain showers. The water droppeth as the gentle rain from Heaven (Shakespeare, Merchant of Venice), gentle being the operative word. Absolutely useless things, I have no idea why so many hotels were sucked in to installing them. But what the correspondent conveniently failed to mention is that there is also a hand shower attached, with plenty of pressure – and that Bali Rich provides unlimited supplies of very hot water. From memory, there is also a tap in the shower. If you are going to tell a story, don’t be selective, tell the whole story. There is such a thing as lying by omission. Having said all of that, there have been very few poor reviews this year, and it may well be that older poor reviews date from a year or two ago when the owner passed away, not difficult to imagine a management vacuum until his wife sorted out the hierarchy – just speculating, but none of the poor reviews, even those this year (the newest of which is almost six months old) reflect our experience. We love everything about Bali Rich, and we intend to stay there again and again and again. Finally – delighted you have had the patience to read this far, I hope you have learned everything you need to know – but perhaps a disclaimer is in order. We have absolutely nothing to do with Bali Rich, we are simply very satisfied guests who have had the most wonderful time staying there on two separate occasions, and who look forward to staying there once or twice a year until we are too old to travel.
- Close to Seminyak Square
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in The real heart of Legian within a mile (2 km) of Seminyak Square, Bali Rich Seminyak Villas is within a few miles (5 km) of other popular sights such as Carrefour Plaza Kuta. This 17-room, 4-star villa has private in-room pools along with free in-room WiFi and free valet parking. Kuta Beach and Legian Beach are also nearby.
Start your day off with breakfast, available for a fee. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.
The 17 air-conditioned villas feature kitchenettes and patios, and there's space to spread out with dining areas and sitting areas. Guests can expect to find free WiFi and 27-inch LCD TVs with cable channels and DVD players. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Private pools, minibars, and coffee makers are other standard amenities.
Bali Rich Seminyak Villas features free WiFi in public areas, a meeting room, and a business center. Free valet and self parking are available—or if you're not driving, take the free shuttle from the airport to the hotel (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, free newspapers, and laundry facilities.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 344 reviews