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Recent guest reviews

The staff (1 person) was pleasant and helpful. The dining room and bar were closed due to Covid restrictions, but they served breakfast. Go figure. It is a typical Hilton Garden Inn.

The staff was very friendly and helpful. The place feels a little old and tired overall. The toggle on the bath/shower was funky and I had a lot of trouble trying to get some hot water. The hand wand/(also shower head) was mounted very low for a person of my height (5'10")- not too convenient for washing hair. I'd stay again because the staff was very responsive to my concerns, and because now I know more of what to expect.

Hallways carpeting was dirty, stained and no AC therefore it was hot mugging

We came and stayed with our cheer squad! We picked the Hilton for the indoor pool and we'll go back for the amazing staff!

Very friendly staff Amanda, Tim and others. Great stay !

Newly refurbished rooms, good location, quiet room.

The people were very friendly and helpful. One unique thing I noticed upon arrival is the complimentary flavored water.

All weekend long the ice machine was empty on the 3rd floor. I believe Anna was the front desk lady in the evenings? Long brown hair. Horrible service

Nice hotel. Clean. Friendly staff. Very nice dinner and breakfast. Goid WiFi. Only disappointment was a very very small fitness room with very little equipment.

We stop regularly on our way to and from the desert. Staff is outstanding !!

Close to hwy, helpful staff, clean room, new what I expect from Hilton Garden Inn

The staff was freindly and helpful. The rooms were clean. Three pillows per bed was nice and the room came with refrigerator and microwave. Furniture and accessories were outdated. I haven't seen lamps like that since the mid 90's. The AC unit was inside the room and noisy. overall for a one night stop between Vegas and San Francisco it did the trick and I'd recommend it.

Disappointing w cleanliness at the hotel as rest was okey

Booked three double queen rooms online and got confirmed, but none of them was available when I checked in. The front desk told me one family extended their stay, and they have to gave my room to that family. When I told him I booked three double queen rooms, the guy immediately told me multiple families extended their stay. The lady who checked me in insisted there is a policy that the rooms booked online are not guaranteed, but she failed to show me the policy. Liars are servicing the customers in that hotel.

The hallways and rooms wreaked of smoke! California has been a no smoking indoors state for a while now, recommend they upgrade!!!! The smell ruined the "Hilton Garden inn" name for me!

Marriott Dr Bakersfield CA

Hotel highlights

  • Walking distance to Buck Owens Crystal Palace
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Business center

Buck Owens Crystal Palace is a short stroll from Hilton Garden Inn Bakersfield, and other popular attractions like Mechanics Bank Arena are within a few miles (5 km). Each of the 120 rooms at this 3-star hotel includes an MP3 dock, a refrigerator, and a microwave.


Rooms

All 120 rooms feature MP3 docks, microwaves, and refrigerators. Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also available. Housekeeping is available on request.


Property features

Guests of Hilton Garden Inn Bakersfield enjoy access to free WiFi in public areas, conference space, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Standard Two Queens

2 Queen Beds | Sleeps 4

Standard King

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed (Snacks/Drinks)

1 King Bed | Sleeps 3

Guest reviews for Hilton Garden Inn Bakersfield

Everyone (9) Couples (1) Family (8)
4
Family

The staff (1 person) was pleasant and helpful. The dining room and bar were closed due to Covid restrictions, but they served breakfast. Go figure. It is a typical Hilton Garden Inn.

By on Jun 3, 2021

Review comment responded on Jun 3, 2021

Thank you for your feedback!

3
Everyone

By on Apr 16, 2021

Review comment responded on Apr 27, 2021

Thank you for your feedback!

4
Family

The staff was very friendly and helpful. The place feels a little old and tired overall. The toggle on the bath/shower was funky and I had a lot of trouble trying to get some hot water. The hand wand/(also shower head) was mounted very low for a person of my height (5'10")- not too convenient for washing hair. I'd stay again because the staff was very responsive to my concerns, and because now I know more of what to expect.

By on Apr 15, 2021

Review comment responded on Apr 15, 2021

Thank you so much for your feedback. We appreciate it! This helps us to focus what we need to improve and work on. Hope to see you again soon.

4
Everyone

By on Oct 10, 2020

Review comment responded on Oct 13, 2020

Thank you for sharing your feedback. We look forward to seeing you again soon!

3
Partner Couples Family

Hallways carpeting was dirty, stained and no AC therefore it was hot mugging

By on Jun 26, 2020

Review comment responded on Jun 29, 2020

Thank you so much for taking the time to share you experience with us. We have taken the steps to improve these areas. Hope to see you again soon :)

5
Family Friends Business Business

We came and stayed with our cheer squad! We picked the Hilton for the indoor pool and we'll go back for the amazing staff!

By , from Nipomo on Feb 9, 2020

Review comment responded on Mar 10, 2020

Kim, Thankyou for sharing your great feedback! We are happy we met your expectations and look forward to see you back with us the next time you travel to Bakersfield :)

5
Family

Very friendly staff Amanda, Tim and others. Great stay !

By on Dec 30, 2019

5
Family

Newly refurbished rooms, good location, quiet room.

By on Dec 25, 2019

5
Family

The people were very friendly and helpful. One unique thing I noticed upon arrival is the complimentary flavored water.

By on Sep 13, 2019

Review comment responded on Sep 16, 2019

Thank you for your review Jasmine. Very happy to hear that our hotel was to your liking.

3
Family with small children Family

All weekend long the ice machine was empty on the 3rd floor. I believe Anna was the front desk lady in the evenings? Long brown hair. Horrible service

By on Jun 10, 2019

Review comment responded on Jun 17, 2019

So very sorry this happened Jesse. This is not normal and this will be addressed.

Hilton Garden Inn Bakersfield

3625 Marriott Dr, Bakersfield, CA 93308
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