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Azulea Bacalar Hotel & Spa - Lagoon Front

4.0 star property
VIP Access

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Photo gallery for Azulea Bacalar Hotel & Spa - Lagoon Front

Terrace/patio
Property video
Elite Room, 1 Queen Bed, Balcony, Lake View | Bathroom | Shower, rainfall showerhead, hair dryer
Deluxe Room, 1 King Bed, Balcony, Lagoon View | Premium bedding, down comforters, minibar, in-room safe
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
609 Costera, Bacalar, QROO, 77930
  • Place, Cenote Azul
    ‪2 min walk‬
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪7 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪29 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • Lagoon view
  • 471 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lagoon view
  • 471 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

Elite Room, 1 Queen Bed, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 Queen Bed, Balcony, Lake View

  • Lagoon view
  • 491 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, Balcony, Lake View

  • Lagoon view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 King Bed, Balcony, Lake View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 831 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

Royal Suite, 1 King Bed, Terrace, Lake View | Premium bedding, down comforters, minibar, in-room safe

Royal Suite, 1 King Bed, Terrace, Lake View

  • Lagoon view
  • 831 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bacalar

Azulea Bacalar Hotel & Spa - Lagoon Front places you within a 10-minute stroll of popular attractions such as Cenote Cocalitos and Lake Bacalar. This 11-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cenote Azul - 2 min walk - 0.1 miles
  • Lake Bacalar - 6 min walk - 0.4 miles
  • Cenote Cocalitos - 2 min drive - 0.7 miles
  • Fort of San Felipe - 6 min drive - 2.9 miles
  • Laguna Bacalar Ecological Park - 7 min drive - 3.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Albahaca - ‬4 min drive
  • ‪Navieros Bacalar - ‬6 min drive
  • ‪gelato artesanal - ‬6 min drive
  • ‪La Bendición Dios - ‬4 min drive
  • ‪Blu Beach Club - ‬8 min walk

About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

Renovated in 2024, Azulea Bacalar Hotel & Spa - Lagoon Front offers an outdoor pool, free WiFi in public areas, and spa services. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include a microwave in a common area, a porter/bellhop, and a water dispenser.
55-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Balconies, minibars, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 180 to 300 for adults, and MXN 180 to 300 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Azulea Bacalar
Azulea Bacalar & Lagoon Front
Azulea Hotel Spa Lagoon Front
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel
Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Frequently asked questions

Is free cancellation available at Azulea Bacalar Hotel & Spa - Lagoon Front?

Azulea Bacalar Hotel & Spa - Lagoon Front offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Azulea Bacalar Hotel & Spa - Lagoon Front?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Azulea Bacalar Hotel & Spa - Lagoon Front on Jun 15, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Azulea Bacalar Hotel & Spa - Lagoon Front?

This hotel in Bacalar is within a 10-minute walk of Cenote Cocalitos and Lake Bacalar. You'll also find Cenote Azul and Cenote Esmeralda less than a mile away.

Is parking available on site at Azulea Bacalar Hotel & Spa - Lagoon Front?

Yes, though parking is available on request.

Is there a spa available at Azulea Bacalar Hotel & Spa - Lagoon Front?

Spa services at the hotel include deep-tissue massages.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a casino?

No, Azulea Bacalar Hotel & Spa - Lagoon Front doesn't have a casino.

Will I find an indoor pool at Azulea Bacalar Hotel & Spa - Lagoon Front?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Azulea Bacalar Hotel & Spa - Lagoon Front good for couples?

Amenities that appeal to couples at this lakeside hotel include premium bedding and a rainfall showerhead in each guestroom, and some feature lagoon view.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a hot tub?

No, this hotel doesn't have a spa tub.

Does Azulea Bacalar Hotel & Spa - Lagoon Front feature a restaurant that includes a breakfast menu?

Yes, Azulea Bacalar Hotel & Spa - Lagoon Front serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Azulea Bacalar Hotel & Spa - Lagoon Front allow pets to stay free of charge?

No, pets and service animals aren't allowed at Azulea Bacalar Hotel & Spa - Lagoon Front.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Azulea Bacalar Hotel & Spa - Lagoon Front?

The closest major airport to Azulea Bacalar Hotel & Spa - Lagoon Front is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 21.2 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is located 29.5 mi away (52-minute drive).

Are there rooms with balconies that I can book at Azulea Bacalar Hotel & Spa - Lagoon Front?

Yes, every guestroom at Azulea Bacalar Hotel & Spa - Lagoon Front comes with a balcony and some offer lagoon views.

Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 72 reviews
Rating 8 - Good. 9 out of 72 reviews
Rating 6 - Okay. 5 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious and the staff were very friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maynor

Liked: Cleanliness, amenities, property conditions & facilities
Room a bit small but location was everything!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay while in Bacalar. The rooms are very comfortable, could use some robes and nice local lotions but other than every room has a different view if the lagoon. Food was exquisite and staff very friendly and always willing to help. If you are interested in Bacalar, look up this place.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful water front, easy access we spent al day kayaking and relaxing.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxing get away!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for relaxation. The view is breathtaking. The room was huge we liked the separate toilet and shower stalls, the multi use shampoo, conditioner and body wash. We would have liked a bottle of lotion too. The on-site restaurant patio was a real bonus, the food was delicious and plated beautifully The waiters were very personable and professional.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to take a quiet vacations! Good location Great staff Good cleaning
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel with spacious rooms and all the necessary amenities. Gorgeous views of the lake. The staff is incredibly accommodating and helpful. Highly recommend for a comfortable and pleasant stay!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Tatiana

Liked: Staff & service
Disliked: Cleanliness, amenities
We chose the Royal one. If that was the best / than its a real disappointment. Everything is old, the roof had holes, the smell in the bathroom was disgusting. The only good point- the restaurant- they have a real good chef.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast with only a couple of options, but quite good: fruits and especially eggs
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, safe and walkable
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind. The place was kept clean.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Tal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is perfect with private access to the Lagoon which was beautiful. There were some problems with the water drainage and lots of sounds of water in the pipes at all hours which was frustrating. The food that was included in the breakfast was mediocre. Overall great location and a very nice area, but facilities and food could be better.
Sunrise at lagoon
The private access to the water
Neighboring property
Neighboring access to lagoon
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bianca

Perfect prio
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Really bad breakfast otherwise ok hotel. Suite with balcony do not have a balcony it’s only a terrace
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dream stay. Everyone is SO nice. Our room, while rustic, was amazing. You can walk just a few feet away and overlook some of the most beautiful views in the word. Kayaks and paddle boarding are included. Breakfast was free every day and was delicious. The staff was so attentive. You cannot find service like this at the Four Seasons. The waiters and maintenance staff were so accommodating. One caveat and it has nothing to do with the hotel, we got bit by mosquitoes a lot in the room. I recommend you bring lots of bug spray and even a plug in to avoid it. The staff had a whole bottle of Off spray in their dining area which is a great idea. Can’t wait to go back!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service
We had a wonderful time at Azulea Bacalar. We stayed in the best room they had but unfortunately a few things were not working well. Blackout drapes were not the right size so the windows were not all they way covered. Water pressure was not the best, the terrace was missing furniture with cushions. The hotel was overall clean, the staff was amazing, and the food was seriously sooo good. Quite the chef! Thank you to Miguel and everyone that took good care of us. They reimbursed us for one of the nights we didn't have water.Everyone was so attentive. Thank you for making our stay a wonderful one!!
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adults only for us from now on!

Really it was a lovely place but unfortunately for us our stay was ruined by screaming toddlers. We were in the room above the vacation ruing family with tree kids and I can’t explain how but their shrills were able to penetrate cement flooring. I couldn’t help but notice that we could have been placed away from the noise but the management put the old folks who never had kids (your welcom planet) as close as they possibly could. We had a horrible stay and were planning to enjoy some of the amenities but hightailed it out of there instead.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Louise Guldberg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Slidt værelse med vægge, der var ved at falde sammen. Det stank af kloark, der fløj flagermusen rundt over alt og ind under pavillion med restaurant. Der stod, der var dobbeltsenge, men de var kun lidt større end enkeltmandssenge. Vi kunne på ingen måde være 4 mennesker i de senge. Pool var lille bitte. Billeder af stedet afspejler slet ikke virkeligheden. Vi endte med at flytte der fra, men fik så dårlig behandling og personalet var ikke imødekommende overfor en løsning. Stod til at koste 34.000,- for en uge, men med en promotion med 50%. Stadig slet ikke prisen værd og det bliver falsk markedsføring.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ma. Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal del hotel es muy atento y muy preocupado por hacer nueatra estadia muy agradable . Sobre todo el Sr. Alejandro . Todo el personal es muy amable e hicieron que nuestras vacaciones fueran increibles
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Julio Ramírez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, pequeño pero confortable
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación cómoda, frente a la laguna, personal amable, comida rica, nos encanto
Stayed 1 night in Sep 2025