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Crowne Plaza Auckland

4.5 out of 5.0

Recent guest reviews

Very accommodating after a very long flight we we able to check in early and had no issues. Appreciated the excellent service.

Hotel was a good value for the price. Property itself is aged but well maintained. Over decor is dated and somewhat plain but beds are very comfortable, hot water is plentiful with great pressure, and the room is clean - and that's what is most important for me in hotel choice. Personnel are very helpful and friendly from the bellman to the concierge to the front desk.

Lovely room, comfortable, clean. concierge and reception staff extremely helpful, cheerful and efficient.

Great locatoin and price. Everything is whitin walking distance. I would stay there again when I tarvel back.

I checked in on somones suggestion. it was a good choice and suggestion. had an over all good experience with amazing location. way to go!

Very good hotel a stone's throw from Queen street and the Sky Casino. Excellent check in and out, Lovely views even from the lift!

The location is very central and convenient. Everywhere is only within a short walking distance

Great staff - willing to do anything to make my stay enjoyable, stress free, and comfortable. Enjoyed staying at the Crowne Plaza!

Everything that you expect from a Crown Plaza plus a great location and a very friendly and helpful staff.

Entire hotel staff were professional and courteous throughout our stay! Was upgraded to a corner harbor view room. Room was spacious, clean, and comfortable. Definitely would stay there again.

The hotel is in the good location, clean, and helpful staffs.

Great Hotel, very convinient location. Staff are very friendly and helpful. Specially Ms. Lindsey, Ms. Chloe, Manager Shujit and Shef Ankit are very efficient staff and humble, I will be coming again and again for these people. I love the Crowne Plaza, Auckland.

Conveniently located to the Sky Tower, many quality restaurants, and harbor helped us make the most of our one night in Auckland. Also found the hotel staff to be friendly and helpful.

Great location, walking distance from bay, restaurants etc.... Outdated furniture, very nice room, and size....Great experience at dinning venue Aria gourmet food, little pricey.....

Nice facilities. Location right by Skytower is good, though I would have preferred to be closer to the waterfront. The parking garage was $NZ28, and our parking ticket "failed" on exit. We had to wait for an attendant to come to us with traffic behind us. The garage/mall closes at midnight, so if you arrive after 12-midnite you have to go to front desk to have them let you in.

The hotel is great. Staff very friendly. I found everything very good. The location is excellent. You can easily walk to the harbor in 15 minutes and up and down the main streets of the city. To our surprize and great pleasure, the hotel has an underground mall right down the escalator from the lobby. Very nice restarant and bar! I woulld reccommend this to anyone.

It was ok, but they charged me 20 bucks for very little internet use. tried to charge 39 but I would not pay.

Super location, next to Sky Tower and a few blocks from Viaduct Harbor. A welcome retreat after a hectic day of running around Auckland.

This was our third stay at the Crowne Plaza Auckland, and this one didn't quite measure up to the prior years. We had to wait for our rooms (in spite of platinum status with Priority Club) and neither room was upgraded. Our club floor room was on the small side, without a separate shower and there was more ambient noise than I recall from prior visits. The furnishings had been updated but the cleaning wasn't as good as I remembered and there were several times during our stay that the room didn't get cleaned until time for turndown service. Overall, I will probably look elsewhere for our next time in Auckland.

This Hotel was in a perfect spot. I think about all the other locations we could have stayed and I kept telling myself this is the perfect spot. Beautiful views of the city. Only 4 blocks or so from the Harbor. Maybe 4 or 5 blocks from the University. On top of and only 1 block of Restaurants and shops. Only 1 block from the sky tower. 1 block from all transportation types. 1 block from Theatres. One block from Tour companies. Staff would always go out of their way to accomadate you. Location was very nice. Rooms are of marginal size. We had problems with the Air Conditioning unit, but not that big of a problem. Cleaning service was great and always said hello as you walked by. Pretty Painless experience. I highly recommend it for travellers looking for a base location and doing tours on the side or just visiting Auckland itself.

Room options

Deluxe Room

King 1 | Queen 1 | Sleeps 2

Club Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Crowne Plaza Auckland

Everyone (1) Business (3) Couples (6) Family (4) Other (3) Friends (3)
5

close to queens street and skytower

Everyone

Very accommodating after a very long flight we we able to check in early and had no issues. Appreciated the excellent service.

By , from F on Jun 24, 2017

4

post cruise stop

Families

Hotel was a good value for the price. Property itself is aged but well maintained. Over decor is dated and somewhat plain but beds are very comfortable, hot water is plentiful with great pressure, and the room is clean - and that's what is most important for me in hotel choice. Personnel are very helpful and friendly from the bellman to the concierge to the front desk.

By on Nov 19, 2015

5

weekend trip

Singles

Lovely room, comfortable, clean. concierge and reception staff extremely helpful, cheerful and efficient.

By on Oct 28, 2015

5

great work trip

BusinessTravelers

Great locatoin and price. Everything is whitin walking distance. I would stay there again when I tarvel back.

By on Aug 19, 2015

4

good business trip

BusinessTravelers

I checked in on somones suggestion. it was a good choice and suggestion. had an over all good experience with amazing location. way to go!

By on May 6, 2015

4

great views of auckland

Couples

Very good hotel a stone's throw from Queen street and the Sky Casino. Excellent check in and out, Lovely views even from the lift!

By on Jan 12, 2015

5

best hotel with best location

GetawayWithFriends

The location is very central and convenient. Everywhere is only within a short walking distance

By on Jul 14, 2014

4

touring new zealand

Singles

Great staff - willing to do anything to make my stay enjoyable, stress free, and comfortable. Enjoyed staying at the Crowne Plaza!

By on Jun 16, 2013

4

great location

Couples

Everything that you expect from a Crown Plaza plus a great location and a very friendly and helpful staff.

By on Feb 25, 2013

5

geat post-cruise stay!

Couples

Entire hotel staff were professional and courteous throughout our stay! Was upgraded to a corner harbor view room. Room was spacious, clean, and comfortable. Definitely would stay there again.

By on Jan 27, 2013