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Crowne Plaza Auckland by IHG

4.0 star property
Hotel with a sauna, steps from SkyCity Casino

Choose dates to view prices

Photo gallery for Crowne Plaza Auckland by IHG

Property amenity
Exterior
Lobby sitting area
View from room
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
128 Albert St, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (Bath Shower Combination)

9.2 out of 10
Wonderful
(53 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(107 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(17 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

View from room

Standard Room, 1 King Bed, City View (High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room

  • 344 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Premium Room, 1 King Bed, Club Lounge Access (High Floor) | View from room

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • 356 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • 915 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

View from room

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

City view

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, Crowne Plaza Auckland by IHG is next to popular attractions like SkyCity Casino and Sky Tower. This 4-star hotel welcomes guests with 352 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Princes Wharf - 10 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬1 min walk
  • ‪Nahm - ‬2 min walk
  • ‪Ten-Hana - ‬1 min walk
  • ‪Authentic Thai - ‬2 min walk
  • ‪Kiraku - ‬2 min walk

About this property

Crowne Plaza Auckland by IHG

Hotel with a sauna, steps from SkyCity Casino
At Crowne Plaza Auckland by IHG, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is offered for NZD 30 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and coffee makers.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,118 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Auckland by IHG?

Crowne Plaza Auckland by IHG provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Auckland by IHG?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland by IHG on Feb 12, 2026 start from $196.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Crowne Plaza Auckland by IHG?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Will I be able to park at Crowne Plaza Auckland by IHG?

Yes, parking is offered for NZD 30 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Does Crowne Plaza Auckland by IHG include a casino?

No, Crowne Plaza Auckland by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Auckland by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Crowne Plaza Auckland by IHG?

Couples will appreciate amenities at this hotel, including around-the-clock room service and Egyptian cotton sheets in each guestroom with some featuring ocean views.

Does Crowne Plaza Auckland by IHG have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Crowne Plaza Auckland by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Auckland by IHG serves buffet breakfast for a surcharge each morning at Aria Restaurant and Bar.

Will Crowne Plaza Auckland by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Auckland by IHG though service animals are welcome.

Does Crowne Plaza Auckland by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Auckland by IHG?

The closest major airport to Crowne Plaza Auckland by IHG is Auckland Intl. Airport (AKL), which is 17.1 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Auckland by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or city views.

Does Crowne Plaza Auckland by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Auckland by IHG.

Crowne Plaza Auckland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1010 reviews
Rating 8 - Good. 276 out of 1010 reviews
Rating 6 - Okay. 58 out of 1010 reviews
Rating 4 - Poor. 24 out of 1010 reviews
Rating 2 - Terrible. 16 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, had such a nice stay and look forward to coming back
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly snd helpful. Older hotel but in excellent condition and updated.
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay
Stayed 1 night in Oct 2025

10/10 Excellent

Lupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our high floor beautiful room. Wonderful customer service from staff (reception and staff at breakfast buffet). Enjoyed our stay, will definitely be back. Amazing.
Stayed 3 nights in Sep 2025

8/10 Good

John, Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Location was central to lots of restaurants and shopping. We enjoyed our stay. Thank-you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N,a Civic theatre easy to get to
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy room. Good size. Shower over bath not ideal. Breakfast was exceptional. Great dining options nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
Staff at Crowne Plaza Auckland went above and beyond to make our honeymoon trip special with a bottle of bubbles and a card to congratulate us on our marriage ! Hotel itself was well situated and very well appointed. Would definitely recommend !
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

8/10 Good

ross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and close to everything.
Stayed 5 nights in Sep 2025

8/10 Good

Jean Baptiste

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from the staff, from arrival to checkout. Breakfast was great.
Stayed 2 nights in Sep 2025

8/10 Good

Nicola, Te Awamutu

Stayed 2 nights in Sep 2025

10/10 Excellent

fanny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything perfect.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linh, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
The customer we received
Stayed 4 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and polite. And our room was exceptional- very clean, beautifully updated, and the view of the city was amazing. There was nothing negative I could say about this hotel. I would definitely recommend it to anyone planning to stay in Auckland.
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the shopping area and the pier. The restaurants were close by.
Stayed 5 nights in Mar 2025

10/10 Excellent

Basil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything shops and restaurants. Had a Gym. Lovely Breakfast Buffet.
Stayed 1 night in Sep 2025

8/10 Good

Teena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Central property. Only complaint was the construction going on around the hotel and sink draining slowly. Thanks.
Stayed 2 nights in Sep 2025

8/10 Good

Adam, TIMARU

Stayed 1 night in Sep 2025

10/10 Excellent

Crispin, Havelock North

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Jessie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if shopping/exploring is your thing. Right next to Queen St & Victoria St. Staff were friendly and helpful. Great view of the Sky Tower from the window of the room too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Major construction project underway outside the hotel but the service makes up for the inconvenience.
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay 👍
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel Auckland CBD

Great Hotel with everything you want in the CBD and also quiet despite being in the city centre.
Stayed 1 night in Aug 2025

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