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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property
Hotel in Smyrna with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Lobby
Fitness facility
Lobby
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪3 min drive‬
  • Place, Truist Park
    ‪4 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Smyrna

Best Western Atlanta Cumberland/Galleria Hotel places you within a 5-minute drive of Cobb Galleria Centre and within a 10-minute drive of other popular attractions like The Battery Atlanta. This 119-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Cumberland Mall - 3 min drive - 3.0 miles
  • The Battery Atlanta - 3 min drive - 3.5 miles
  • Cobb Galleria Centre - 3 min drive - 3.6 miles
  • Truist Park - 4 min drive - 3.9 miles
  • Coca-Cola Roxy Theater - 4 min drive - 3.9 miles

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪Zama Mexican Cuisine - ‬7 min walk

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
At Best Western Atlanta Cumberland/Galleria Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Frequently asked questions

What can I see around Best Western Atlanta Cumberland/Galleria Hotel?

This hotel is located in Smyrna, close to The Battery Atlanta, Truist Park, and Cumberland Mall. You'll also find Coca-Cola Roxy Theater and Chattahoochee River within a short drive.

How much does it cost to stay at Best Western Atlanta Cumberland/Galleria Hotel?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Best Western Atlanta Cumberland/Galleria Hotel on Nov 6, 2025 start from $63.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Atlanta Cumberland/Galleria Hotel?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking and free RV/bus/truck parking are also available. You'll find a max of 2 spaces per unit.

Does Best Western Atlanta Cumberland/Galleria Hotel include a casino?

No, Best Western Atlanta Cumberland/Galleria Hotel doesn't have a casino.

Is there an indoor pool at Best Western Atlanta Cumberland/Galleria Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Best Western Atlanta Cumberland/Galleria Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a 24-hour fitness facility.

Does Best Western Atlanta Cumberland/Galleria Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Atlanta Cumberland/Galleria Hotel have a restaurant with a breakfast menu?

Best Western Atlanta Cumberland/Galleria Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Atlanta Cumberland/Galleria Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Atlanta Cumberland/Galleria Hotel though service animals are welcome.

Are there connecting rooms at Best Western Atlanta Cumberland/Galleria Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Atlanta Cumberland/Galleria Hotel?

The closest major airport to Best Western Atlanta Cumberland/Galleria Hotel is Atlanta, GA (FTY-Fulton County), which is 7.1 mi away (15 minutes by car). Another top airport is Atlanta, GA (PDK-DeKalb-Peachtree), which is located 17.3 mi away (31-minute drive).

Are there rooms with balconies at Best Western Atlanta Cumberland/Galleria Hotel?

No, there aren't any guestrooms with balconies at Best Western Atlanta Cumberland/Galleria Hotel.

Reviews

Best Western Atlanta Cumberland/Galleria Hotel Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 396 out of 1104 reviews
Rating 8 - Good. 247 out of 1104 reviews
Rating 6 - Okay. 157 out of 1104 reviews
Rating 4 - Poor. 124 out of 1104 reviews
Rating 2 - Terrible. 180 out of 1104 reviews

Reviews

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities
The only negative I have that late in the night I notice that water was on the bathroom floor, I was too tired to go upnthe the desk and request another room. I informed the front desk at checkout but didn't receive a voucher for a extended stay nor any type of refund.
Stayed 1 night in Oct 2025

6/10 Okay

Evgeni

Traveled with family
Disliked: Property conditions & facilities
Not so clean everywhere inside, bed sheets were moist, breakfast has poor choice of food
Stayed 1 night in Sep 2025

4/10 Poor

Candace

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Jasmyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, clean hotel helpful front desk staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Brian

Disliked: Staff & service
I did not stay at the hotel because the deposit was too high the other best Western deposit was $25 their deposit was $100 and that's extremely too much for a deposit so I didn't say I was wondering if I can get a refund for that estate cause I booked two more days at the right best Western
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Stayed 3 nights in Jul 2025

6/10 Okay

Somporn

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Close to interstate one elevator worked which was out of inspection by 7 months Very dirty hallways included Mold in room wet floor from plumbing leak
Stayed 3 nights in Jul 2025

6/10 Okay

Charles

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities
Only one Means of getting to the rooms main Elevator is still out.
Stayed 2 nights in Jul 2025

4/10 Poor

Cedrena

Liked: Cleanliness, staff & service
My stay was decent. Could be cleaner and the rooms are outdated
Stayed 1 night in Jul 2025

4/10 Poor

Lisa

Stayed 1 night in Jul 2025

6/10 Okay

Charles

Disliked: Property conditions & facilities
Guests had to use back Elevator because main lobby is out.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mikeria

Stayed 1 night in Jul 2025

6/10 Okay

Sofia

Traveled with family
Disliked: Cleanliness

I’ve paid less for more

We checked in Thursday and were told the pool was not able to be used, the ice maker on our floor didn’t work either! There was still rose petals behind the furniture from previous stays i guess! They never did housekeeping either
Stayed 3 nights in Jul 2025

10/10 Excellent

Dekayla

Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mamadou

Stayed 1 night in Jul 2025

2/10 Terrible

Alec

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jul 2025

4/10 Poor

Jody

Traveled with group
Disliked: Amenities
Room had mold and the walls were wet and crumbling, pool was closed, spot lights were shining in the room window
Stayed 1 night in Jul 2025

6/10 Okay

Ronnie

Stayed 2 nights in Jul 2025

4/10 Poor

CHRISTOPHER

Stayed 3 nights in Jul 2025

4/10 Poor

Kyleigh

Traveled with family and small children
Disliked: Cleanliness, amenities
The hallways smelled like urine. The bedroom furniture has chips in it and the tv had no kids channels. Outr toilet could’ve been cleaned better around the bottom. The pool wasnt very clean, we used the pool net ourselves. You get what you pay for.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrea

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was unusable. Although filled with water, we were not allowed to use the pool during our stay. However, a large group of men were seated in the far left corner of the pool area. The hallways were dirty and needed to be vacuumed. The one working elevator was gross and needed to be thoroughly cleaned. Only one working elevator at the furthest point of the hotel and only one working ice machine. Workers were rude. Bathroom was dirty. Hair was found on the towels. The parking lot had numerous potholes and not kept up. Breakfast although was complimentary was mediocre. No fresh berries to pair with the yogurt, eggs and sausage was cold, milk was soured. Very limited options. Housekeeping blocked majority of the hallways with carts and made it difficult to move luggage cart down walkway to the only working elevator. Security for the building was not working. Should have been a card key to enter the back side or exterior doors not connected to the check in desk, those locks were not working or even engaged. Heavy odor of marijuana in hallways and someone was at the pool area smoking marijuana as well when we attempted to access the pool area. Gates were not locked and no sign stating closed was anywhere to be seen. We were in the pool area and front desk person ran out and yelled at my son to get out of the pool because it was closed. Pool hours are listed as 9am to 10pm, this interaction occurred at 8pm. Very awful experience over all!
Stayed 1 night in Jul 2025

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