El Viajero Asuncion Hostel & Suites2.0 out of 5.0
Recent guest reviews
The cheapest dorm room i chose is 5 double bed for 10 people without breakfast. However, without breakfast and grab food outside would actually be a good idea. The common area seems cozy and specious. The location is close to downtown, just few mins walking distance.
My friend and I stayed in a double room with private bathroom. The room was alright, although it smelled a little like mold, I guess it is because of the humidity of the city. The breakfast was awful, an friendly advise, do not pay for it, go out and grab your own. The location was good for people who want to visit the historical center of the city, it was quite far from the newest part of Asunción. I guess you could say it was worth the money, since the room was very cheap.
I chose a double room in this hostel. My shower was hot and powerful enough. The bed was comfortable and the room was small (but big enough not to be cramped). I had a fridge and breakfast was included in the price. The breakfast was very basic but there was kitchen where you could cook and supplement it. The kitchen has a long table where you can exchange travel stories with other guests so it is very friendly. It was off season and cold so there was no reason to clean the swimming pool but they did. The hostel also has a community sitting room to watch TV and a pool table. The couches are a bit dated and sag but the overall aspect of the hostel is clean and comfortable. The staff are friendly and speak good English, Portuguese, some French and Spanish. There is an outside area which is large and has barbecue facilities, swimming pool and sunbeds which in June (winter for Asuncion) we did not need.The location of this hostel is excellent. I would definitely go back.
First of all the staff was very rude. They all pretend to be important but when responsibility is needed they all point to each other or are nowhere to be found. Eventually they will end up blaming you as a customer. Here is the story. We arrive and immediately need to pay. Fair enough but we did not have enough cash, as we wanted to pay by credit card. This would cost us 10% extra. It would be nice if they mentioned this on Booking.com. Apparently they "forgot" to do this. But don't worry this is common practice all over Asuncion they assure you. This is a lie because we did not need to pay the extra 10% at the next hostel. We decided not to pay by credit card an get some cash. Because we were stuck in Asuncion waiting for our flight out of there, we booked 4 extra nights. Again via booking because the staff couldn't be bothered to make our reservation. I know we should have found another hotel immediately but this was the cheapest at the time. So when we wanted to pay. In cash of course. They charged us much more than our booking was for. They did this because they use a very beneficial (for the hostel) exchange rate. Rafael, the reception employee informed us that they use the exchange rate of the Banco Central de Paraguay (BCP). So we checked the rate together. Guess what? The hostel exchange rate was different from the BCP. Even Rafeal couldn't disagree and decided to get some help from his colleagues. We would have been happy paying the rate of BCP. But not more because it did not make sense. The self proclaimed manager spoke to us in his most rapid Spanish. A very good tactic if you don't want your guests to understand you. Again very rude. He was basically saying that the exchange rate of the hostel was correct. We were acting silly and should take the whole afternoon to inform at other hostels about their exchange rates. The most important thing was that we did not have to check-out as we were already staying in a room. We could then decide later if we wanted to pay or leave for another hostel. This man was not to be trusted. We don't recall his name but he was from Uruguay, overweight, wore glasses and had dark hair. Be weary if you speak to him. We head back to our room and something weird happened. The hostel decided it was payback time. Their way of dealing with difficult customers we guess. They decided to cancel our first reservation. The one we already paid. Luckily we asked a receipt. Because otherwise this cancellation would have cost us 60 dollars. 5 minutes later Rafael knocks on our door. He says that it is past our checkout time and we need to pay a fine. He summoned us to leave the hostel. We had a reservation but they made us leave. At first we thought he was joking but he was really serious. He even threatened to call the police. How on earth people like this can run a hostel we don't know. We did not pay a fine of course. As we were not the ones doing anything wrong. When we wanted to speak to the self proclaimed manager. Surprise, surprise, he was gone and would not be coming back. We decided it was time to leave. We handed in our keys and got out of there. We were in no mood to deal with a corrupt police force over 15 dollars. So we were refugees haha. It was not funny at the time we can assure you. The hostel was very intimidating and this was not a nice situation to be in. We contacted booking.com afterwards to tell them what had happened. We asked them not to hand over our credit card details. But they did. The hostel decided to charge us for our full reservation and some extra. This was plain right theft. We contacted the hostel to cancel the transaction. But no response of course. So now it is up to Mastercard. We have reported this hostel for credit card fraud. As for Rafael, he said he was gonna quit his job because he did not like the practices ar this hostel. We are sure he still works there and is part of the act they have going on. As for the hostel, they will probably write a nice reply to this review. Stating that it was all a misunderstanding and that we were actually the ones to blame. We really suspect that this hostel is just a cover for their real business, which is ripping of tourists left, right and centre.
yep well don't bother to go , i know it s in all guide , and pics r ok but pffeuff, i'm telling u , staff is incompetent , useless and also even lie. nothing to said more than that , it s not worse it.
We spent two nights there and I really didn't like it. First off the staff was not pleasant or friendly at all. The pool was dirty and we did not want to go in. We got a cheap dorm room because that's all that was left apart from private rooms. The room used to be a balcony that was quickly changed into a dorm, so no windows, just open. We were promised that there would be only 3 of us in there, another girl had checked in before us, and the second night we had 2 more people staying with us. When the other girl went to complain the staff said that they had never promised that to us and that if we weren't happy we could just leave. The bathrooms were always dirty ( make sure you use them in the morning just after the housekeeper has cleaned, after that they just stay dirty all day). The breakfast was a joke, 2 pieces of cheap dry bread already set up on a plate ( like you can't get more than that) and overripe to rotting fruit. It's a small group of hostels and they are popular enough now that they couldn't care less about the service they offer. Cheap doesn't have to mean unfriendly and careless.
I arrived to hostel 4:00am and I just loved it from the very begining. Very warm welcome from wonderful people. Location is really convenient too. The wifi is perfect, also in the rooms, there is a small swimingpool in the middle of a very big patio where everyone can find place for himself. I felt like home. Better. And stayed of course longer than I planned.
From the bus terminal in Asuncion, you can catch the bus nr. 38 (in front of the busstation, right behind the taxis). I think the bus nr 30 goes there as well, but i am not sure. Get off at the corner Gral Diaz and Alberti. It's only one and a half blocks from there to the hostel!
Me and my husband and our two friends been there for two nights and that was enough for us to say it was horrible. Firstly the service was really poor and its not worth 10 dollars for sure. They let people from the outside use their facilities and pool which is very dirtyby the way. Myfriend had his t-shirt drying outside and it was stolen. The room was very small it was a dorm for 5 people but we couldnt fit our baggage there note it was four of us. The toilet was disgusting, dirty. Last day we asked if we can leave our lagguage there and they have one room for that but when we came back our bakpacks were all over the place plus my friends tablet screen was smashed and my husbands backpack was trown on the other side of the room. When we went to inform the staff about that the guy said that it couldnt happend here and that we are wrong. No sorry nothing. Very dissapointed.
I arrived with a friend to Asuncion sometime after 5 pm without knowing where to stay. We wandered around in an area recommended by a friend. We asked people for directions and recommendations. We wanted a economical option and hotels were going for at least $50/night. After much walking while being exhausted, we found this place as indicated by one of the locals. We were so glad to have found this hostel. From the time we arrived, the staff (Rafael, good job!) were absolutely helpful and friendly to us so we decided to spend the night there. The place is bit a cozy and charming. Like another hostel, there are many people coming in and out with whom you can socialize with. This hostel is building up more rooms due to rapid expansion. After spending a night, my friend and I were planning to travel to another city that night. However, due to last minute changes, we ended up staying in Asuncion and came back to El Viajero. Different staff were working and they also were very helpful and accommodating. This place offers shared room or private ones. PROs: - Staff - Price - Location Cons: - Going thru construction which can be quite noise during the afternoon, but who stays in the room during the day?! -wifi can be a bit slow from your room, so you have to go to the lobby for better connectivity
- Free WiFi in rooms and public areas
- Outdoor pool
- Concierge services
El Viajero Asuncion Hostel & Suites places you next to Church of the Incarnation and within a 10-minute walk of Panteon Nacional de los Heroes. This 19-room hostel welcomes guests with a bar/lounge and conveniences like an outdoor pool and free in-room WiFi. Municipal Theater and Casa de la Independencia Museum are a short walk away.
At the end of the day, unwind with a drink at the bar/lounge.
Guests can expect to find free WiFi.
El Viajero Asuncion Hostel & Suites features an outdoor pool, free WiFi in public areas, and a meeting room. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only hostel include a microwave in a common area, a refrigerator in a common area, and express check-out.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 215 reviews