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The Little Nell

5.0 out of 5.0

Recent guest reviews

We’ve known about The Little Nell for years now but what mainly deterred us from visiting sooner were the connecting flights from NYC. Alas, we decided to take the plunge and see what the fuss was all about. Let's just say, we weren't disappointed. The hotel appeared to encompass an entire block and was right in the midst of the slopes. Unfortunately as a beginner, I skied at nearby Buttermilk instead. Although my boyfriend had the pleasure of skiing here everyday and he absolutely loved it! We’ve landed ourselves a spacious one-bedroom suite with a balcony on the second floor overlooking the heated pool, Chair 9 restaurant/bar, and the mountains beyond. While we would’ve preferred a much more quieter location, it definitely provided much amusing people-watching during the raucous apres-ski scene. One thing that surprised us was how elegant and classy of a hotel The Little Nell appeared to be, until the apres ski scene rolled around. Quite the contrast. Next thing you know, you’re wondering if you’re even staying in the same hotel. It was always crowded everyday, perhaps it was because we were there over the weekend, and music was blasting. I didn’t think the DJ was anywhere as good, but hey, if you’re into this sort of scene, I’m sure you wouldn’t mind as much. Everyone appeared to be having a good time...and drunk, might I add. Our room was absolutely beautiful. We loved the chalet-inspired modern feel to it. We had two fireplaces, spacious dining and living areas, two bathrooms and the main was equipped with a steam shower, elegant bar/kitchen with the most exquisite wine program offered, ample closet space, both hardwood and carpeted flooring. Their wine program offered in the mini fridge and on the kitchen counter were something else! I’m a wine lover and had never been to a hotel where they provided expensive bottles of wine right in the comfort of your room. Normally, you would have to request for it through in-room dining or at the bar. Of course these exquisite wines were not free, and they weren’t cheap either. Some of them had a hefty price tag. I made sure not to “accidentally” touch a $600+ bottle of wine. But what The Little Nell did offer generously were the amazing collection of complimentary soft drinks and snacks. For the price we’ve paid for the suite, we thought it was a nice little touch. One of the nights we were there, the well-renowned chef, Jean Georges and his son, Cedric, hosted a dinner event at The Little Nell’s restaurant called Element 47. As, or rather was, a fan of Jean Georges in NYC - we couldn’t miss this opportunity. It was a prix-fixe menu with multiple courses. Of course we didn’t think the chefs were really cooking for all the patrons dining that night, because they were too busy making rounds greeting tables. Ha. Perhaps they've crafted the menu and it was executed by the cooks from Element 47. While it was a pleasant meal, it wasn’t anything to write home about. Meeting Jean Georges was underwhelming. He definitely spent time schmoozing with the bigger tables and barely greeted us patrons in tables of twos. When he finally came to greet our table, he barely acknowledged us and continued on his way to the next table. WTF? So much for that experience! After this, I didn’t have any qualms his flagship restaurant got dropped down to two Michelin stars. If that was how he greeted people willing to pay their hard-earned money to sample his finest cooking, I’d say he deserved it. We’ll be taking our business elsewhere. As for service, I thought the best received was from our waitress at Element 47 that night. She was on point, friendly and courteous. Despite how crowded this event was, she still made her rounds without breaking a sweat. In addition, I thought the woman working at the hotel boutique and an in-rooming dining employee bringing up breakfast were extremely pleasant and friendly to interact with. They deserved a proper shout-out too. Service elsewhere - I didn’t think one of the women working at the front desk was friendly at all. Would it hurt you to be less snooty? You could look up and smile for once. Also, acknowledging one person and not the other in a group wasn't proper. Neither was the valet anything to write home about. They weren’t friendly too in my opinion. Something has to be done about the staff training here. Inconsistent service does not make a five-star hotel. Period. As for the shopping in the vicinity, oh my goodness! I absolutely adored the shops loitering the fine streets of Aspen with views of the mountains over yonder. High-end designer labels mixed in with pop-up concept stores, luxury consignment shops, and one-of-a-kind boutiques. I definitely did more damage here than compared to a similar ski resort town like Courchevel 1850, or even NYC for that matter. I loved how walkable The Little Nell was to all these shops. The town was not big at all that you need a car to explore. All in all, I wouldn’t mind visiting this hotel again to experience more of what it had to offer. Please do me a favor though, Little Nell, train your staff to be a tad less snooty, will ya? I hate to see such a beautiful hotel go downhill because of this.

We went fly fishing with the tour group located at the little nell. That was a 5 star experience. The guides were knowledgeable, attentive and super fun!!! The hotel though was a big disappointment. Maybe, we were given the worst room on the floor? I heard the humming of large AC machine outside the whole time and the room was definitely not worth the 600+ price tag each night.

Little Nell is a special ski in ski out hotel at the bottom of Aspen mountain. It’s just the perfect place to stay if you want luxury . Service was great , the breakfast is so good in main restaurant.Ajax the mountain restaurant is fun place food was better again this year my one comment is could be little healthier in terms of its options. Our suite was great though the air con was past its best it’s noisy at night and did not keep room cool , we asked for it to be fixed four times 3 of them they just thought we were stupid and adjusted the thermostat,the fourth I was there and managed to convince them it does not work and it’s noisy they still did not fix it It was better though still noisy ,so decided to turn it of open windows. One of the shower heads was not working , weighing scales were broken taken away and only replaced after 3 times asking,closet light stayed on. This hotel even though I like it hear has maintenance issues and they need how ever much it costs to sort out air conditioning. Even though I appreciate the credit I got at 6000 dollars a night it’s not good enough not to have things working perfectly. Either the hotel needs to spend the money or loose there customers. I do hope they will spend the money as I do like it here it’s such a special place and the device is great .

Truly excellent staff. A prior review mentions how amazing the ski concierge team is. I could not agree more. The entire hotel staff made getting to and from each of the mountains very easy. All request were quickly accommodated. Our only concern is that the lobby and reception area feels more like a nightclub than a luxury hotel. The music (and the patrons) often seemed excessively loud (and intoxicated) which did not make for a relaxing environment.

I attended the wedding of an ex-coworker and stayed at the Little Nell, this is exceptional resort lodging that rivals others, both domestic and overseas, in an amazing area. Three days of magnificent relaxation and entertainment.

This is the second time we have stayed at the Little Nell and it confirmed our first impression, that here is a hotel which is second to none in terms of quality and service. The staff is simply top notch in all departments. World Class!

The Nell set the standard for ski in ski out luxury hotels. Her time has passed. It needs a renovation desperately. They have allowed the 20 somethings to run wild in the lobby and apres ski. The lobby bathrooms are disgusting and the lobby itself is so dirty the paint can not even hide it. The charm of what was is gone and although the location is awesome but that is the only thing I can say positive about the Nell.

This is the second trip we have stayed at the Little Nell. It was great 2 years ago and its still great! The level of service here is brilliant. Nothing is too much trouble for any of the staff. We were lucky to have been upgraded from a mountain room to a town room which was larger so this was great for us as we were travelling as a family of four sharing a room. The rooms are really spacious and for 2 adults and 2 teenaged girls - that was not a problem. Special mention though definitely goes to the guys at Ski Concierge! Steve was the best, friendly and looked after us so well! These guys definitely add value to your stay. We stay here really because the location is brilliant. The ski concierge are located just at the bottom of Ajax at the gondola, so you basically ski down and they race out and grab your skis etc and ask if you're going back out, do they need to organise your skis for another mountain, or are you finished for the day. You take your boots off right there and they give you your shoes. I usually grab a coffee and a freshly baked cookie and then go next door to ajax tavern for a Rose and a salad! So so easy! Highly recommend The Little Nell for a family too!

Rooms were large, very comfortable, very clean. Staff was some of the best i have ever experienced - friendly, accommodating, over the top helpful. The ski concierge absolutely made the trip - no trekking heavy equipment around or waiting on long lines to retrieve rentals. Hotel restaurants were all great for breakfast, lunch, dinner and apres ski, the location was perfect and steps away from the gondola and town. The Little Nell is a true 5 star experience, we couldn't have asked for anything more.

First time to Aspen, and it was a wonderful visit. The Little Nell surpassed every detail of luxury, from our personal butler service, unpacking for us and making every single arrangement to accommodate our stay.

675 E Durant Avenue Aspen CO

Hotel highlights

  • Steps from Aspen Mountain
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Ski-in/ski-out access

The Little Nell places you next to Aspen Mountain and within a few miles (5 km) of other popular attractions like Buttermilk Mountain. This 5-star hotel has 92 rooms and welcomes guests with 2 restaurants, ski-in/ski-out access, and an outdoor pool. It's in the mountains and also a short walk from Wagner Park and Mill Street Fountain.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

All 92 air-conditioned accommodations feature sitting areas. 42-inch LED TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Other standard amenities include fireplaces, minibars, and free newspapers.


Property features

At The Little Nell, guests enjoy ski-in/ski-out access, an outdoor pool, and a health club. Valet parking is USD 38.00 per night if you plan to drive, or hop aboard the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a spa tub, a steam room, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 458 reviews