The property and check in process was great. Pool water was cold but to each their own. My only concern was they have this beautiful lobby with a bar, eating tables, and even a gorgeous granite full double sided counter that has plugs built into to do work at it but was told that we were unable to use it at 10:00 p.m. on a Sunday night so both rooms can sit down and enjoy delivered pizza together and not all have to sit on beds in our room so we can enjoy some fun conversation, eat some pizza together, and play some Uno but instead were told we couldn't use any of the tables but only could use the lounge area that had a super small coffee table and a couch. Their reason was the counter was wiped down and that is where they set up the breakfast in the morning. We would have been happy to clean up our mess and even wipe down the table. The night host was polite I just felt it was a poor excuse and that we should have been able to use either the counter or the tables and not try to cram 5 people around a little coffee table. Due to this we went back to our room and did the best we could but it was a beautiful hotel, close to the airport, and very clean but besides that one issue we enjoyed the hotel and felt it was good value.
Na
Great property. Clean room, modern decor, updated. The front desk staff was nice with quick check in. The breakfast was surprisingly good and super affordable at the same time. No complaints about this location!
Friendly staff. Clean and quiet area with many things within walking distance
Has a bar, with food available on site.
Clean and great hotel
I had avoided traveling since Covid-19 because I’m germ-a-phobic but if I had known there were rooms this clean I would not have hesitated!! When I travel I always carry disinfectant spray and wipes and I always find something dirty but I found nothing on light switches, door knobs, remotes, chairs, doors or any surface. I was so surprised- I have never not found anything on my wipe. Check in people were friendly and helpful. I didn’t use any amenities so I can’t evaluate those but I can’t get over the cleanliness- ended up staying 2 nights instead of one.
The hotel is a very nice property but pricey for its location
The hotel was very clean and the check-in process was quick and easy. The hotel is convenient to a variety of restaurants and the airport.
Was really good customer service and facilities was clean
Property was beautiful and very clean, I will be back to stay. Also very convenient for eating and shopping.
Very nice modern facility. The room is quiet and clean
Brand new facility, beautifully done, quiet, very nice.
This property looked new or recently remodeled. Everything was fine except: Strong chemical smells in lobby and room -- off gassing of new construction, or very strong smelling cleaning smells. Ordered dinner in the restaurant and it was pretty bad-- was supposed to be grilled fish tacos, instead they just put the beer battered fish and chips in a tortilla.
Everything was super clean, staff was very friendly and the price was excellent
Within a short walk of Southridge Shopping Center, Holiday Inn & Suites Arden - Asheville Airport is within 2 miles (3 km) of Western North Carolina Agricultural Center. This 3-star hotel has 111 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the lobby lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served each morning for a fee.
49-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Holiday Inn & Suites Arden - Asheville Airport, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, meeting rooms, and a conference center.
The property and check in process was great. Pool water was cold but to each their own. My only concern was they have this beautiful lobby with a bar, eating tables, and even a gorgeous granite full double sided counter that has plugs built into to do work at it but was told that we were unable to use it at 10:00 p.m. on a Sunday night so both rooms can sit down and enjoy delivered pizza together and not all have to sit on beds in our room so we can enjoy some fun conversation, eat some pizza together, and play some Uno but instead were told we couldn't use any of the tables but only could use the lounge area that had a super small coffee table and a couch. Their reason was the counter was wiped down and that is where they set up the breakfast in the morning. We would have been happy to clean up our mess and even wipe down the table. The night host was polite I just felt it was a poor excuse and that we should have been able to use either the counter or the tables and not try to cram 5 people around a little coffee table. Due to this we went back to our room and did the best we could but it was a beautiful hotel, close to the airport, and very clean but besides that one issue we enjoyed the hotel and felt it was good value.
Na
Thanks for your feedback.
Great property. Clean room, modern decor, updated. The front desk staff was nice with quick check in. The breakfast was surprisingly good and super affordable at the same time. No complaints about this location!
Friendly staff. Clean and quiet area with many things within walking distance
Has a bar, with food available on site.
Clean and great hotel
I had avoided traveling since Covid-19 because I’m germ-a-phobic but if I had known there were rooms this clean I would not have hesitated!! When I travel I always carry disinfectant spray and wipes and I always find something dirty but I found nothing on light switches, door knobs, remotes, chairs, doors or any surface. I was so surprised- I have never not found anything on my wipe. Check in people were friendly and helpful. I didn’t use any amenities so I can’t evaluate those but I can’t get over the cleanliness- ended up staying 2 nights instead of one.
Thank you!!
The hotel is a very nice property but pricey for its location
Thank you for staying at the Holiday Inn & Suites Arden and taking the time to send us a review.
Lori,We are so sorry to hear about your situation with the restaurant facilities. We have spoken with the responsible parties to correct this issue. I hope you will accept our apologies and perhaps give us another opportunity to exceed your expectations.