Embassy Suites By Hilton Asheville Downtown

3.5 star property
Hotel with 2 restaurants, a quick walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Exterior
Meeting facility
Lobby
2 restaurants, breakfast, dinner served; American cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pool

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Place, University of North Carolina at Asheville
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Studio Suite, 1 King Bed 1 Room

9.0 out of 10
Wonderful
(6 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed 2 Room

9.8 out of 10
Exceptional
(12 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Corner

  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed 2 Room, Mountain View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 512 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 460 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Quite, 2 Queen Beds 2 Room, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • 500 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 363 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Asheville

Located in Downtown Asheville within a short walk of Harrah's Cherokee Center - Asheville, Embassy Suites By Hilton Asheville Downtown is within a mile (2 km) of other popular sights such as The Orange Peel. This 3.5-star hotel has 188 rooms and welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
  • Wicked Weed Brewing - 13 min walk - 0.7 miles
  • The Orange Peel - 14 min walk - 0.8 miles
  • University of North Carolina at Asheville - 3 min drive - 1.3 miles
  • Biltmore Estate - 9 min drive - 4.4 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Pollen - ‬5 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Soprana Rooftop Cucina - ‬2 min walk
  • ‪Carmel's Kitchen & Bar - ‬6 min walk

About this property

Embassy Suites By Hilton Asheville Downtown

Hotel with 2 restaurants, a quick walk to Harrah's Cherokee Center - Asheville
Built in 2023, the brand new Embassy Suites By Hilton Asheville Downtown offers an indoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 30.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include meeting rooms, express check-in, and express check-out.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include sitting areas, coffee makers, and safes.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

Is free cancellation available at Embassy Suites By Hilton Asheville Downtown?

Embassy Suites By Hilton Asheville Downtown provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites By Hilton Asheville Downtown?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites By Hilton Asheville Downtown on Oct 29, 2025 start from $212.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Embassy Suites By Hilton Asheville Downtown?

This hotel is situated in Downtown Asheville within a short 5-minute walk of Harrah's Cherokee Center - Asheville and also 16 minutes on foot from The Orange Peel. You'll also find Downtown Market Asheville and Grey Eagle less than a mile away.

Will I be able to park at Embassy Suites By Hilton Asheville Downtown?

Yes, covered valet parking is offered for USD 30.00 per night with in/out privileges. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Does Embassy Suites By Hilton Asheville Downtown include a casino?

No, Embassy Suites By Hilton Asheville Downtown doesn't have a casino.

Will I find an indoor pool at Embassy Suites By Hilton Asheville Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Embassy Suites By Hilton Asheville Downtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a restaurant with al fresco dining, and a restaurant bar.

Does Embassy Suites By Hilton Asheville Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites By Hilton Asheville Downtown have a restaurant that serves breakfast?

Yes, Embassy Suites By Hilton Asheville Downtown has 2 restaurants, and serves free buffet breakfast each morning.

Will Embassy Suites By Hilton Asheville Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites By Hilton Asheville Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites By Hilton Asheville Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Embassy Suites By Hilton Asheville Downtown?

The closest major airport to Embassy Suites By Hilton Asheville Downtown is Asheville Regional Airport (AVL), which is 14.4 mi away (18 minutes by car).

Can I book a room with a balcony at Embassy Suites By Hilton Asheville Downtown?

No, there aren't any guestrooms with balconies at Embassy Suites By Hilton Asheville Downtown.

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 316 out of 376 reviews
Rating 8 - Good. 38 out of 376 reviews
Rating 6 - Okay. 10 out of 376 reviews
Rating 4 - Poor. 8 out of 376 reviews
Rating 2 - Terrible. 4 out of 376 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, liked happy hour
Stayed 4 nights in Jul 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Hotel!!

This team of individuals were very welcoming from the valet to the front desk. I will definitely stay at this location in the future.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, newer property. Convenient location.
Stayed 2 nights in Jul 2025

8/10 Good

Madison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom could have been cleaner, specifically the shower. Night time valet needs some improvement. Breakfast was amazing and both restaurants were good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean. The views were fantastic especially the rooftop bar/restaurant. Good weight room and pool.
Stayed 2 nights in Jul 2025

10/10 Excellent

Giovan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick, but great stay! The staff at the front desk, bar, and restaurant upstairs were excellent!! Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. Breakfast was wonderful and the room was great! The view was spectacular!
Stayed 1 night in Jul 2025

10/10 Excellent

julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great amenities, close to town. Great view!
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were great as was the valet parking. My one negative is that there was not a concierge and the desk staff was not trained about about attractions in the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, no EV charging.

We were very pleased with the overall experience at this hotel. The only comlication was EV charging. This hotel DOES NOT have their own EV charging station. Charging is across the street in the adjacent hotel lot and is $30/night, and their are only 3 chargers. Parking at Embassy Suites is $25 with use of a valet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stan

Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

The hotel was nice and quiet. In walking distance of downtown. The only disappoint was the pool was freezing and no hot tub. Breakfast was wonderful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Stayed 3 nights in Jun 2025

10/10 Excellent

theodore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a great stay and great views
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana Cristina

Liked: Amenities, property conditions & facilities
Confortable
Stayed 1 night in Jun 2025

10/10 Excellent

Zahn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Liked: Property conditions & facilities
One thing after another with this hotel. We stayed in the one in Charleston that was amazing so we chose to stay in another in Asheville-night and day difference. It was not for us but it may be ok for others. I wouldn’t recommend. We have NEVER had to call the front desk/supervisor so many times, in fact we never have to call. One arrival, the toilet was clogged, no problem. We called and approx 1/2 hr later someone came to fix it. It happens-no problem. We start to shower to go to dinner and the shampoo is empty so we call again. I usually travel with my own, but we were going multiple places and it was one less thing I felt I needed to bring. We waited almost 45 mins (mid shower) and had to call twice. Now I am wondering if the room was ever cleaned. We ran out of the 3 towels we had for 4 of us on day one after traveling all day to arrive. We called that night to see about getting towels in the am and trash removal etc. We have stayed places where they don’t clean daily so we wanted to check. They ensured us they clean daily. We left for the day and arrived back at 5pm to no cleaning, no towels. We had to call again….another hour passed and we had to call again since we needed to shower before our dinner reservation. The front supervisor ended up having to bring them up, even though I offered to come and get them. Again, nothing major happened but for the price and quality I expected since the Charleston hotel was so good-it was disappointing. The rooms were even blah. 😑
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Very clean and complementary breakfast was a nice addition!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We’ve stayed here before and decided to come back for a quick overnight stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad reza

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooftop Pretty clean
Stayed 1 night in Jun 2025

10/10 Excellent

Christi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay here. The gentleman working the front desk was super helpful and accommodating. The breakfast was terrific. Best hotel breakfast I’ve ever had.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Stayed 1 night in Jun 2025