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Comfort Suites Outlet Center

2.5 out of 5.0

Recent guest reviews

It was a quick, one night stay on our trip. Hotel was undergoing some renovations which accounts for the 3 star rating for facilities. This hotel allows dogs which is the primary reason we chose it. Plus the paid-in-advance rate was very attractive.

Visiting family for the weekend. The room was fine, hotel is doing some construction but clean. The bed was a little uncomfortable. Convenient location.

The room was clean, very spacious and comfortable. Great breakfast! Wonderfully priced for the area. Would have been nice to check in before 3pm.

Saturday night stay at Comfort Suites with my family, we slept great! Very clean, nice staff, and that morning breakfast with sausage and cheese omelettes was the BOMB!!

one night and it was enjoyable. centrally located, good staff and breakfast

Hotel is located in parking lot of outlet mall. Great location - you can just walk over to shop. Plenty of restaurant options nearby. Hotel staff was friendly and helpful. Breakfast was pretty good but they ran out of waffle batter on our last day there (with 30 minutes to go in the breakfast time allotment).

Hotel was very nice and staff was great, but as advertised, it was not a suite. It was a regular two bed room that was switched by putting in hot tub. not what i paid for.

This hotel's best features are friendly customer service and good breakfast options - just wish they didn't use so much disposable packaging (how about washable plates instead of styrofoam & plastic).

Good stay, close to restaurants and to shopping as well.

We arrived on Saturday April, 9 around 3:00. Smooth check-in clean room. NO pool or hot tub both closed for winter. Price did not reflect this. Breakfast was good and well cared for. If your looking for a clean place to stay this is your place. If your looking for a weekend getaway location.....not so much. Nothing really stands out as bad, but nothing really stands out as great. They charge for great. So I'm gonna say average hotel.

Stayed one night to visit Biltmore. Room was clean, comfortable and updated. Price was very reasonable and in good proximity to Biltmore. Very pleased with stay.

This hotel was in an excellent location for my activities in Asheville & Hendersonville. The room was clean & the staff was very polite. Its proximity to the NC Arboretum was a plus. There's a grocery across the highway, & many restaurant options, as well as the shopping outlet behind the hotel. I didn't need the Wi-Fi service, or fitness center.

From check in to check out, we didn't have any issues. When we first got there, late that night, there was little parking due to a large family reunion party going on, but we did find a space. Check in was quick and painless, and the lady at the front desk did state that if we needed to park in the restaurant next door, we could - the parking pass did allow us to park there if need be. Our room was clean and comfortable. And the internet was easy to connect to and fast. The bed was nice, and I loved having the options of pillow hardness' to choice from. Breakfast the next day was okay - it is what you typically expect, but the hot food was hot, and the cold food was cold, so it was good. Overall - had a great experience, and would book it again when I come back to Asheville.

Comfortable hotel with pleasant and helpful staff within easy striking distance to the magnificent Biltmore Estate. I would stay here again.

Have stayed at this hotel in the past and it was and has been a great experience

All was well: staff, room and bed were very nice, very quiet. The TV remote was broken and the lamp in the bathroom needed a new tube, but the staff was glad to hear about them. On my way home I'll have a little dog with me. I'll stay there again with her, for a small fee. This hotel is near the North Carolina Arboretum, a great place to walk and enjoy the mountain air and scenery.

No problems w hotel... but will never again use your service to book a hotel... fine print cost me $150. My fault for not reading fine print, but never again...

Very happy with hotel. Clean, convenient to Biltmore. Good breakfast.

Check in was prompt and easy with reservation on file. Room was clean and roomy though bathroom extremely small, especially with two adults and two teenage girls. Only one elevator for 5 floors but waits were tolerable. Would have liked exit doors at bottoms of staircases at ends of building. Had to walk back to center to lobby to exit from front or rear. Breakfast selection was better than average.

Very adequate accomendations. Good price for what we received.

890 Brevard Road Asheville NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Bent Creek Experimental Forest, Comfort Suites Outlet Center is within 3 miles (5 km) of North Carolina Arboretum. This 125-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center. Located centrally in Asheville, it's also near Asheville Outlets and Antler Hill Village.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Enjoy a meal at the onsite restaurant, sip a beverage at the coffee shop/café, or mingle with other guests at the free daily manager's reception.


Rooms

All 125 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are other standard amenities.


Property features

Guests staying at Comfort Suites Outlet Center enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include 3 meeting rooms, a conference center, and a 24-hour business center.

Guest reviews for Comfort Suites Outlet Center

Everyone (10) Couples (17) Business (1) Family (12) Other (6) Friends (7)
4
Everyone

It was a quick, one night stay on our trip. Hotel was undergoing some renovations which accounts for the 3 star rating for facilities. This hotel allows dogs which is the primary reason we chose it. Plus the paid-in-advance rate was very attractive.

By on Apr 1, 2018

Review comment responded on Apr 4, 2018

Dear guest, Thank you for staying at our hotel, we appreciate your positive feedback and we hope to see you soon! Kindly

4
Everyone

Visiting family for the weekend. The room was fine, hotel is doing some construction but clean. The bed was a little uncomfortable. Convenient location.

By on Mar 23, 2018

Review comment responded on Apr 4, 2018

Dear guest, Thank you your positive feedback. We sorry to hear about the bed being uncomfortable, must of the time we get compliments but we are sorry it didn't work out for you. Visit us soon!

4
Everyone

The room was clean, very spacious and comfortable. Great breakfast! Wonderfully priced for the area. Would have been nice to check in before 3pm.

By on Dec 18, 2017

Review comment responded on Dec 19, 2017

Dear guest, Thank you so much for your kind review. We are so glad you enjoyed your stay with us and we hope you visit us again soon. Kind regards

4

very nice staff!

Everyone

Saturday night stay at Comfort Suites with my family, we slept great! Very clean, nice staff, and that morning breakfast with sausage and cheese omelettes was the BOMB!!

By , from Los Angeles, Ca. on Nov 19, 2017

Review comment responded on Nov 23, 2017

Dear Ron, Thank you so much for a great positive review! We are so glad that you enjoyed your stay at our hotel. Hope to see you again soon!

4

one night and it was enjoyable

Everyone

one night and it was enjoyable. centrally located, good staff and breakfast

By on Oct 20, 2017

Review comment responded on Oct 26, 2017

Dear guest, Thank you so much for your kind review! We hope to see you on your next visit to Asheville.

4

great location

Everyone

Hotel is located in parking lot of outlet mall. Great location - you can just walk over to shop. Plenty of restaurant options nearby. Hotel staff was friendly and helpful. Breakfast was pretty good but they ran out of waffle batter on our last day there (with 30 minutes to go in the breakfast time allotment).

By , from Kentucky on Aug 2, 2017

Review comment responded on Aug 4, 2017

Dear guest, Thank you for sharing your experience online and thank you for your patience with our elevator. We are glad you found our hotel well located and the staff friendly. We hope to see you soon again!

3

hiking trip

Everyone

Hotel was very nice and staff was great, but as advertised, it was not a suite. It was a regular two bed room that was switched by putting in hot tub. not what i paid for.

By , from Charlotte on Jan 30, 2017

4

nice hotel close to the outlets.

Everyone

This hotel's best features are friendly customer service and good breakfast options - just wish they didn't use so much disposable packaging (how about washable plates instead of styrofoam & plastic).

By , from Indiana on Dec 21, 2016

4

nice hotel close to outlets

Everyone

Good stay, close to restaurants and to shopping as well.

By , from chattanooga, tn on Dec 9, 2016

3

weekend in asheville, nc.

Couples

We arrived on Saturday April, 9 around 3:00. Smooth check-in clean room. NO pool or hot tub both closed for winter. Price did not reflect this. Breakfast was good and well cared for. If your looking for a clean place to stay this is your place. If your looking for a weekend getaway location.....not so much. Nothing really stands out as bad, but nothing really stands out as great. They charge for great. So I'm gonna say average hotel.

By , from TN on Apr 12, 2016