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Recent guest reviews

Property is in a good location close to downtown and restaurants.

The property is in a good location to shops and restaurants and also the interstate. We travel with a small pet and enjoy the hotel being pet friendly.

Great Value ! Nice and clean rooms. We did however have an issue with noise from people in the parking lot after midnight but the staff promptly took care of it

Weekend getaway with the family. We always stay at the best Western due to having a small pets. No issues with the property.

Beautiful room am well maintained

Room is okay. Wi-Fi is very bad. Breakfast is pretty basic. We stayed two nights there. On the 2nd day, eggs and yogurt were missing.

Property was nice. Some sketchy folks during the afternoon, but they cleared out by nightfall.

The property is located in a good location close to shops and restaurants.

Mold and people fighting in the parking lot

Very clean. Nice staff. Nice toiletries.

I wish there was more obvious recycling. We were also surprised at the number of travelers not wearing masks. I think people traveling from other areas should be more aware they could be carrying the virus without knowing

We like the location to the highway however we had a room right on the main corner which had so much noise it was ridiculous. There were people hanging outside on the sidewalk talking at all hours, loud music coming from parked cars and whst seemed like a herd of elephants running upstairs in the room above us. No housekeeping so we basically dumped dirty towels outside our rooms and had to walk ovdr to the office for every item that needed replacing includibv toiletries and garbage can liners. Breakfast was dumped in a bag. Not ideal by far.

The parking lot was a bit difficult navigate because there were too few arrows leading you to the correct direction.

I liked that if I needed something I could go to the front desk and ask. I didnt like that we did not have daily house keeping within our room due to COVID.

Our first night was fine but the secubd

The property was easily accessible from the highway and clean. Great for the money, comfortable bed, shower was a bit odd but good for the night.

Tunnel Rd Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Located within a mile (2 km) of Asheville Mall, Best Western Asheville Tunnel Road is within 2 miles (3 km) of Innsbruck Mall. This 95-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Dining

Start each morning off right with buffet breakfast served for a fee.


Rooms

Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests of Best Western Asheville Tunnel Road enjoy an outdoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Best Western Asheville Tunnel Road

Everyone (18) Couples (6) Family (23)
4
Family

Property is in a good location close to downtown and restaurants.

By on Oct 28, 2022

Review comment responded on Oct 28, 2022

Thank you for staying at Best Western of Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

4
Family

The property is in a good location to shops and restaurants and also the interstate. We travel with a small pet and enjoy the hotel being pet friendly.

By on Feb 26, 2022

Review comment responded on Feb 28, 2022

Thank you so much for a nice review and we are glad to know that you enjoyed your stay with us. We would love to accommodate you again and your fur baby next time you visit Asheville.

4
Family with small children

Great Value ! Nice and clean rooms. We did however have an issue with noise from people in the parking lot after midnight but the staff promptly took care of it

By on Jan 18, 2022

Review comment responded on Jan 23, 2022

Thank you for your review! We hope to have the opportunity of having you again in the future!

4
Family

Weekend getaway with the family. We always stay at the best Western due to having a small pets. No issues with the property.

By on Dec 13, 2021

Review comment responded on Dec 21, 2021

Thank you! We are glad to know that your pets liked our property too. Hope to see you again next time you visit Asheville.

5
Family Business Business

Beautiful room am well maintained

By on Dec 11, 2021

Review comment responded on Dec 21, 2021

Thank you for a nice review.

3
Family

Room is okay. Wi-Fi is very bad. Breakfast is pretty basic. We stayed two nights there. On the 2nd day, eggs and yogurt were missing.

By on Oct 21, 2021

Review comment responded on Oct 21, 2021

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and not liked about your stay will help us to deliver a superior experience for you and other guests in the future. We would like to take time too to say thank you for being understanding with our situation. We hope you will come back and see us again soon.

4
Everyone

Property was nice. Some sketchy folks during the afternoon, but they cleared out by nightfall.

By on Oct 2, 2021

Review comment responded on Oct 14, 2021

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and not liked about your stay will help us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2
Everyone

By on Sep 23, 2021

4
Family

The property is located in a good location close to shops and restaurants.

By on Sep 8, 2021

Review comment responded on Sep 12, 2021

Thank you for the wonderful review! We look forward to seeing you again in the near future.

1
Partner Couples

Mold and people fighting in the parking lot

By on Aug 22, 2021

Review comment responded on Aug 30, 2021

Thank you for your review. We are sorry that you were not satisfied with your stay. Please call us at 828.298.5562 if you wish to discuss your experience with us further.

Best Western Asheville Tunnel Road

501 Tunnel Rd, Asheville, NC 28805
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