The property was easily accessible from the highway and clean. Great for the money, comfortable bed, shower was a bit odd but good for the night.
The beds were nice but the shower head had probably never been cleaned. The biofilm was so thick, and we had a cockroach in the sink.
Black light the room and it was spotless. I am impressed by Best Western attention to detail
Very clean room. Really impressed with comfort and cleanliness of the rooms. The staff were friendly and helpful. Quality toiletries. I stayed three nights.
Hotel was convenient to attractions, highways and dining. Pet friendly ($20/night) was well worth it. Room was clean and recently renovated. Front desk ladies were very nice & suggested how we could find restaurants open on Thanksgiving. We stayed 3 nights and would stay again when back in town.
This was reasonably priced but due to covid the pool and breakfast we're basically closed. Also this is not walking distance to downtown
Check-in wad very quick room was very clean. They provided a bag breakfast because of Covid, still was adequate. Wd had everything we needed at a very good price for the area.
Dog Friendly but no Hot Breakfast...but thats due to Covid19
So much for “social distancing” they pile everyone into the same wing. Families with children on the top level to make loud stomping noises and screaming most of the evening. And if that’s not the worst the pillows are basically filled with one feather and half the size of a standard pillow so pretty much you have to use all of the pillows on the bed just to be comfortable. Also does best western not know what a shower curtain liner is? I love how every time I took a shower I found the Amazon river flowing right through the bathroom floor after because the shower curtain just let water right through it. The complimentary breakfast is a joke. You get a paper bag with an apple or orange, a packaged muffin and a miniature bottle of water. Honestly just don’t even bother and go get yourself a real meal. If they are worried about COVID then why not have a staff member dish up some hot and fresh food instead of having elementary school snack bags?! All in all I was not impressed or happy with my stay at this location and Best Western.
Parking was full often but clean and good location
Room was clean and comfortable. Desk staff were friendly and helpful. Area was safe and fairly quiet. As with many properties, the breakfast bar had shut down, but they did have coffee and grab-bags with fruit and muffin.
The building is well taken care of. The rooms are clean. I have stayed here 3x now. So very satisfied
The room was clean but the beds were hard. It was also incredibly noisy so we didnt get any sleep. People are constantly walking around outside during the night being loud and asking for money.
Refurbished recently with great additions. A very clean property that is well maintained.
The property has clean and updated rooms. Best western is truly the best
The property was in a good location to the interstate and shops and dining.
Best Western Asheville Tunnel Road places you within 3 miles (5 km) of popular attractions like The Orange Peel and Pack Square. This 95-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
All 95 soundproofed rooms feature microwaves, refrigerators, and coffee makers. 32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.
Renovated in 2016, Best Western Asheville Tunnel Road offers an outdoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
The property was easily accessible from the highway and clean. Great for the money, comfortable bed, shower was a bit odd but good for the night.
The beds were nice but the shower head had probably never been cleaned. The biofilm was so thick, and we had a cockroach in the sink.
Thank you for the review. I will pass your comments along to housekeeping and maintenance.
Black light the room and it was spotless. I am impressed by Best Western attention to detail
Thank you so much for your excellent review! We are so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel on your next visit to Asheville!
Very clean room. Really impressed with comfort and cleanliness of the rooms. The staff were friendly and helpful. Quality toiletries. I stayed three nights.
Thank you for the great review. We're glad that you enjoyed your stay with us and we hope to welcome you back again soon!
Hotel was convenient to attractions, highways and dining. Pet friendly ($20/night) was well worth it. Room was clean and recently renovated. Front desk ladies were very nice & suggested how we could find restaurants open on Thanksgiving. We stayed 3 nights and would stay again when back in town.
Thank you for the 5-star review -- We're glad that you enjoyed your stay at our property and we hope to welcome you back again soon. Stay safe!
Thank you for the 5-star review!
This was reasonably priced but due to covid the pool and breakfast we're basically closed. Also this is not walking distance to downtown
Thank you for letting us know about your stay. We hope to welcome you back again soon!
Check-in wad very quick room was very clean. They provided a bag breakfast because of Covid, still was adequate. Wd had everything we needed at a very good price for the area.
Thank you for letting us know about your stay. Have a great day!
Dog Friendly but no Hot Breakfast...but thats due to Covid19
Thank you for the review
So much for “social distancing” they pile everyone into the same wing. Families with children on the top level to make loud stomping noises and screaming most of the evening. And if that’s not the worst the pillows are basically filled with one feather and half the size of a standard pillow so pretty much you have to use all of the pillows on the bed just to be comfortable. Also does best western not know what a shower curtain liner is? I love how every time I took a shower I found the Amazon river flowing right through the bathroom floor after because the shower curtain just let water right through it. The complimentary breakfast is a joke. You get a paper bag with an apple or orange, a packaged muffin and a miniature bottle of water. Honestly just don’t even bother and go get yourself a real meal. If they are worried about COVID then why not have a staff member dish up some hot and fresh food instead of having elementary school snack bags?! All in all I was not impressed or happy with my stay at this location and Best Western.
Thank you for the review. We hope to welcome you back again soon.
Thanks for the feedback. We're glad that you enjoyed your stay and we hope to welcome you back again in the future. Stay safe!