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Recent guest reviews

The property was easily accessible from the highway and clean. Great for the money, comfortable bed, shower was a bit odd but good for the night.

The beds were nice but the shower head had probably never been cleaned. The biofilm was so thick, and we had a cockroach in the sink.

Black light the room and it was spotless. I am impressed by Best Western attention to detail

Very clean room. Really impressed with comfort and cleanliness of the rooms. The staff were friendly and helpful. Quality toiletries. I stayed three nights.

Hotel was convenient to attractions, highways and dining. Pet friendly ($20/night) was well worth it. Room was clean and recently renovated. Front desk ladies were very nice & suggested how we could find restaurants open on Thanksgiving. We stayed 3 nights and would stay again when back in town.

This was reasonably priced but due to covid the pool and breakfast we're basically closed. Also this is not walking distance to downtown

Check-in wad very quick room was very clean. They provided a bag breakfast because of Covid, still was adequate. Wd had everything we needed at a very good price for the area.

Dog Friendly but no Hot Breakfast...but thats due to Covid19

So much for “social distancing” they pile everyone into the same wing. Families with children on the top level to make loud stomping noises and screaming most of the evening. And if that’s not the worst the pillows are basically filled with one feather and half the size of a standard pillow so pretty much you have to use all of the pillows on the bed just to be comfortable. Also does best western not know what a shower curtain liner is? I love how every time I took a shower I found the Amazon river flowing right through the bathroom floor after because the shower curtain just let water right through it. The complimentary breakfast is a joke. You get a paper bag with an apple or orange, a packaged muffin and a miniature bottle of water. Honestly just don’t even bother and go get yourself a real meal. If they are worried about COVID then why not have a staff member dish up some hot and fresh food instead of having elementary school snack bags?! All in all I was not impressed or happy with my stay at this location and Best Western.

Parking was full often but clean and good location

Room was clean and comfortable. Desk staff were friendly and helpful. Area was safe and fairly quiet. As with many properties, the breakfast bar had shut down, but they did have coffee and grab-bags with fruit and muffin.

The building is well taken care of. The rooms are clean. I have stayed here 3x now. So very satisfied

The room was clean but the beds were hard. It was also incredibly noisy so we didnt get any sleep. People are constantly walking around outside during the night being loud and asking for money.

Refurbished recently with great additions. A very clean property that is well maintained.

The property has clean and updated rooms. Best western is truly the best

The property was in a good location to the interstate and shops and dining.

Tunnel Rd Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Best Western Asheville Tunnel Road places you within 3 miles (5 km) of popular attractions like The Orange Peel and Pack Square. This 95-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All 95 soundproofed rooms feature microwaves, refrigerators, and coffee makers. 32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

Renovated in 2016, Best Western Asheville Tunnel Road offers an outdoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Best Western Asheville Tunnel Road

Everyone (25) Couples (5) Family (15)
4
Partner Couples

The property was easily accessible from the highway and clean. Great for the money, comfortable bed, shower was a bit odd but good for the night.

By on Mar 11, 2021

Review comment responded on Mar 11, 2021

Thanks for the feedback. We're glad that you enjoyed your stay and we hope to welcome you back again in the future. Stay safe!

3
Family Family

The beds were nice but the shower head had probably never been cleaned. The biofilm was so thick, and we had a cockroach in the sink.

By on Jan 4, 2021

Review comment responded on Jan 5, 2021

Thank you for the review. I will pass your comments along to housekeeping and maintenance.

5
Family

Black light the room and it was spotless. I am impressed by Best Western attention to detail

By , from Raleigh on Dec 14, 2020

Review comment responded on Dec 14, 2020

Thank you so much for your excellent review! We are so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel on your next visit to Asheville!

5
Everyone

Very clean room. Really impressed with comfort and cleanliness of the rooms. The staff were friendly and helpful. Quality toiletries. I stayed three nights.

By , from Laurel springs, nc on Dec 5, 2020

Review comment responded on Dec 6, 2020

Thank you for the great review. We're glad that you enjoyed your stay with us and we hope to welcome you back again soon!

5
Partner Couples

Hotel was convenient to attractions, highways and dining. Pet friendly ($20/night) was well worth it. Room was clean and recently renovated. Front desk ladies were very nice & suggested how we could find restaurants open on Thanksgiving. We stayed 3 nights and would stay again when back in town.

By , from Raleigh, NC on Nov 29, 2020

Review comment responded on Nov 30, 2020

Thank you for the 5-star review -- We're glad that you enjoyed your stay at our property and we hope to welcome you back again soon. Stay safe!

5
Everyone

By on Nov 24, 2020

Review comment responded on Nov 28, 2020

Thank you for the 5-star review!

4
Family

This was reasonably priced but due to covid the pool and breakfast we're basically closed. Also this is not walking distance to downtown

By , from Savannah, Ga on Oct 3, 2020

Review comment responded on Oct 4, 2020

Thank you for letting us know about your stay. We hope to welcome you back again soon!

4
Family

Check-in wad very quick room was very clean. They provided a bag breakfast because of Covid, still was adequate. Wd had everything we needed at a very good price for the area.

By on Oct 2, 2020

Review comment responded on Oct 2, 2020

Thank you for letting us know about your stay. Have a great day!

4
Business Business

Dog Friendly but no Hot Breakfast...but thats due to Covid19

By , from Little Rock, AR on Oct 1, 2020

Review comment responded on Oct 1, 2020

Thank you for the review

1
Partner Couples

So much for “social distancing” they pile everyone into the same wing. Families with children on the top level to make loud stomping noises and screaming most of the evening. And if that’s not the worst the pillows are basically filled with one feather and half the size of a standard pillow so pretty much you have to use all of the pillows on the bed just to be comfortable. Also does best western not know what a shower curtain liner is? I love how every time I took a shower I found the Amazon river flowing right through the bathroom floor after because the shower curtain just let water right through it. The complimentary breakfast is a joke. You get a paper bag with an apple or orange, a packaged muffin and a miniature bottle of water. Honestly just don’t even bother and go get yourself a real meal. If they are worried about COVID then why not have a staff member dish up some hot and fresh food instead of having elementary school snack bags?! All in all I was not impressed or happy with my stay at this location and Best Western.

By , from Cincinnati, OH on Sep 28, 2020

Review comment responded on Oct 1, 2020

Thank you for the review. We hope to welcome you back again soon.

Best Western Asheville Tunnel Road

501 Tunnel Rd, Asheville, NC 28805
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