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Hotel ParkHills

3.5 star property

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Photo gallery for Hotel ParkHills

Lobby
Daily buffet breakfast for a fee
Premium Triple room, 3 Single Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, free WiFi
Hot springs
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Shirogane Onsen, Biei, Hokkaido, 071-0235
  • Place, Shirokane Hot Spring
    ‪3 min walk‬
  • Place, Shirahige Falls
    ‪5 min walk‬
  • Place, Blue Pond
    ‪4 min drive‬
  • Airport, Asahikawa (AKJ)
    ‪42 min drive‬

Room options

View all photos for Standard Twin room, 2 Single Beds, Non Smoking

Standard Twin room, 2 Single Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, free WiFi

Standard Twin room, 2 Single Beds, Non Smoking

  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Japanese-Western room, 2 Single Beds, Non Smoking

Standard Japanese-Western room, 2 Single Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, free WiFi

Standard Japanese-Western room, 2 Single Beds, Non Smoking

  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Premium Japanese-Western room, 2 Single Beds, Non Smoking

Premium Japanese-Western room, 2 Single Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, free WiFi

Premium Japanese-Western room, 2 Single Beds, Non Smoking

  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Premium Triple room, 3 Single Beds, Non Smoking

Premium Triple room, 3 Single Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, free WiFi

Premium Triple room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premium Family room, 2 Single Beds, Non Smoking

Premium Family room, 2 Single Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, free WiFi

Premium Family room, 2 Single Beds, Non Smoking

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Compact Japanese-Western room, 2 Single Beds, Non Smoking

Compact Japanese-Western room, 2 Single Beds, Non Smoking | Premium bedding, down comforters, blackout drapes, free WiFi

Compact Japanese-Western room, 2 Single Beds, Non Smoking

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

About the neighborhood

Biei

Located in Shirogane Onsen, Hotel ParkHills is adjacent to Shirahige Falls and within a 5-minute walk of other popular sights like Shirokane Hot Spring. This 3.5-star hotel has 164 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Shirokane Hot Spring - 3 min walk - 0.2 miles
  • Shirahige Falls - 5 min walk - 0.3 miles
  • Blue Pond - 4 min drive - 2.6 miles
  • Tokachidake Bogakudai Observation Tower - 8 min drive - 4.2 miles
  • Shikisai Hill - 20 min drive - 13.7 miles

Getting around

  • Nishinaka Station - 33 min drive
  • Asahikawa Airport (AKJ) - 42 min drive

Restaurants

  • ‪Between The Bread - ‬5 min drive
  • ‪林道食堂 - ‬3 min walk
  • ‪ホビット(HOBBITO) - ‬8 min drive
  • ‪ビトウィーン ザ ブレッド - ‬5 min drive
  • ‪カフェレストラン バーチ - ‬8 min drive

About this property

Hotel ParkHills

Hotel ParkHills features an indoor pool, free WiFi in public areas, and coffee in a common area. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this hot springs hotel include an arcade/game room, laundry facilities, and a ballroom.
26-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and slippers. Refrigerators, electric kettles, and phones are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 11:00 AM to midnight. There are 2 hot springs open between 11:00 AM and midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,750 for adults and JPY 2,200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • マルシェダイニング

Things to do

  • 2 hot springs
  • Arcade/game room
  • Indoor pool
  • Playground
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park

Spa

  • 2 hot springs
  • Hot springs open from 11:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public bath open from 11:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 3150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Guests with mobility issues should park in the 2nd of 3 parking lots.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2200 for children
  • Late check-out fee: JPY 3150 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 11:00 AM to 9:00 PM.
  • Hot springs access available from 11:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel ParkHills
Hotel ParkHills Biei
ParkHills Biei
Hotel ParkHills Biei
Hotel ParkHills Hotel
Hotel ParkHills Hotel Biei

Frequently asked questions

Are free cancellation options available at Hotel ParkHills?

Hotel ParkHills provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel ParkHills?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Hotel ParkHills on Jun 8, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel ParkHills?

This hotel is situated in Shirogane Onsen, just steps from Shirahige Falls and Shirokane Hot Spring, and within a short walk of Daisetsuzan National Park. You'll also find Blue Pond and Tokachidake Bogakudai Observation Tower within a short drive.

Is parking available on site at Hotel ParkHills?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Hotel ParkHills feature a casino at the property?

No, Hotel ParkHills doesn't have a casino.

Is there an indoor pool at Hotel ParkHills?

Yes, this hotel has an indoor pool. Guests have pool access between 11:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hotel ParkHills?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and 2 hot springs.

Are there hot tubs at Hotel ParkHills?

No, but this hotel does have 2 hot springs.

Does Hotel ParkHills have a restaurant with a breakfast menu?

Yes, Hotel ParkHills serves buffet breakfast for a surcharge each morning at マルシェダイニング.

Does Hotel ParkHills allow pets to stay for free?

No, pets aren't allowed at Hotel ParkHills.

Are there connecting rooms at Hotel ParkHills?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel ParkHills?

The closest major airport to Hotel ParkHills is Asahikawa Airport (AKJ), which is 18.8 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Hotel ParkHills?

No, there aren't any guestrooms at Hotel ParkHills that offer a balcony.

Hotel ParkHills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 167 reviews
Rating 8 - Good. 88 out of 167 reviews
Rating 6 - Okay. 41 out of 167 reviews
Rating 4 - Poor. 8 out of 167 reviews
Rating 2 - Terrible. 1 out of 167 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

The

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities
Location of hotel is rather far away from city amenities.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

jung eun

Liked: Cleanliness, staff & service, amenities
정말 좋았어요! 저녁식사도, 객실도, 온천도!!! 편의점이 없는게 초큼 아쉽긴 하지만요
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침 식사, 저녁 식사 모두 퀄리티 좋고 맛있는 음식들로 매우 만족스럽습니다. 온천 시설도 잘되어있고, 호텔의 무료 셔틀 서비스까지 매우 좋은 서비스를 제공 받았습니다.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Yoshihisa

スタッフの対応は良いが施設の古さを感じた
Stayed 1 night in Sep 2025
Verified

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
朝食も夕食も種類が豊富で内容も良かった。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々が明るく大変満足のいくホテルでした。
Stayed 1 night in Jun 2025
Verified

8/10 Good

むつみ

Liked: Cleanliness, staff & service, property conditions & facilities
家族でゆっくり温泉を、と思って利用しました。 お部屋も施設もゆったりして良かったです！
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
온천도 거의24시간이라 좋고 직원분들도 엄청 친절하네요. 한국어 가능한 분도 있어서 되게 편했어요
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Minji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설은 오래되었지만 일본 호텔 답게 매우 청결하게 유지되고 있어서 만족스러웠습니다. 겨울이었는데 방이 따뜻하고 냄새 없이 포근해서 무척 기분이 좋았습니다. 구비된 유타카도 청결했고 대욕장과 온천수도 너무 좋았습니다, 식사는 조식만 이용했는데 부페였고 반찬 하나하나가 정갈하고 맛있었습니다. 시로가네 온천을 이용한다면 또 방문할 용의가 있습니다.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice

They can tell you that the aircon is not working...
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

夕食ブッフェがパワーアップ。白金の隠れた高コスパ温泉。

夕食ブッフェの内容がかなり改善。 アジア圏からの観光客が多いため、質の悪化を恐れていたものの、逆に改善されており◎。 刺身は少ない（いか、サーモンのみ）ものの、肉（牛ステーキ、チキン、豚肉）、魚、野菜も２，３種類ずつ以上網羅されており、ごはんも白飯と炊き込みご飯、汁物もトン汁と手作りミネストローネスープ、手作りカレーもキーマカレーと野菜ゴロゴロカレーなど、ほぼすべて手作り薄味で丁寧に調理されており好感がもてる。
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

美瑛に来たら、ココを利用しています

温泉があり、素泊まりでの利用が出来るので、美瑛に来たら、ココを利用しています。コストパフォーマンスが良いと感じています。今回は、11月初めで、シーズンオフで、利用者は少なかったですが、地元の方々が泊まられていました。青い池のライトアップにバスで無料送迎していただけました。
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
ビジネスなのか、リゾートなのか。 トイレとバスが一緒で、尚且つ、一段大きく段を上るため、腰を少し痛めてた私には結構難所でした。 ホテルのバスの便がもっとあると助かります。歩いて行けると書いてある青い池は荷物持っての移動となると、車で来てない者には厳しいです。
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Tsai Chen

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

環境很棒的飯店，但是當天碰到神經病。有點小聲音就一直敲牆壁，其他間比我們更大聲的旅行團為何不去敲呢？

這次帶一歲四個月的小朋友出門，其實一路狀況都很好，也沒有什麼哭鬧。連搭飛機都被旁邊的人稱讚我們家妹妹很乖都不吵鬧，但是我們還是被隔壁的日本人飯店，要求我們換房間。更過分是日本人一直敲我們牆請我們安靜。是台灣好欺負嗎？同行友人也住隔壁根本就沒有聽到小朋友吵鬧，話說~小朋友難免一定會有點小哭鬧，但是只是短暫都無法體諒一下嗎？
Verified

8/10 Good

エンジニア

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新緑の中の緑色のメルヘン

朝晩の食事の種類が豊富で堪能しました。当初は大食堂で大勢の宿泊客との一緒の食事のため、騒がしく落ちつかない雰囲気と思いましたが、それを上回る食事の量と質でした。魚類も、野菜も飲み物も新鮮で、デザートの種類も十分にありおいしくいただきました。
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
正面玄関は20~30段の階段。到着時はスタッフの方に4個のうちの2個の荷物の運搬を手伝っていただっけたが、帰りの日は、見て見ぬふりとの印象を受けた。
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깔끔하고 편안한 숙소

편안하고 깔끔하고 아주 친절함. 흰수염폭포가 바로 옆이고 청의 호수가 근처라 마음에 들었음. 온천 시설은 세련되지 않으나 편안하게 목욕하기 좋았음
Stayed 1 night in May 2017
Verified

8/10 Good

YUEN FAN JESSICA

Liked: Cleanliness, room comfort

Nice hotel with hot spring & swimming pool

Spent a night in this hotel. Enjoy their open air hot spring. Room itself is a bit dated but quiet. Hotel has a swimming pool too. We didn't have dinner & breakfast in the hotel so can't give any comment. Overall I will recommend this hotel to others.
Verified

6/10 Okay

トオル

Disliked: Property conditions & facilities

観光地に近く便利

ホテル到着が夜になってしまい、街からの距離が離れており、ホテルに着くまでの間にホテルの看板等が設置されていなかったので、道中不安だった。
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, room comfort

出乎意料

原以為是很老舊飯店，看評價也還好，不太抱期待，但到櫃檯，第一驚豔是櫃檯有會說一點中文的日本人員，親切的幫我們介紹。第二驚豔是沒想到有溫泉可泡，還有戶外湯，可賞雪。第三驚豔，一開房門，看到很大的空間，且感覺溫馨舒適。真的超讚，大推。唯一缺點是暖氣機老舊，沒有溫熱功能的馬桶，冬天上廁所冷冷的。飯店旁邊就是很美的白鬚瀑布，步行2分鐘,超近。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

자연속 호텔

청의호수등 관광지랑 너무 가까워서 좋았어요 자연또한 좋고 온천을 수 있다는점 생각보다 룸이 커서 놀랬구요
Verified

10/10 Excellent

CHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

プール付き、清潔で、快適な温泉ホテル。

温泉も、お部屋も清潔で、素晴らしかったです。スタッフの方も優しかったです。
Verified

6/10 Okay

嘉偉

C/P很低

不推薦，連無線網路都要收費
Verified

8/10 Good

Chien-Kuo

Liked: Cleanliness, room comfort
白金溫泉附近似乎沒有太多飯店選擇，此飯店算是當地規模較大的飯店，但陳設都顯得有些老舊，我們晚間在飯店用餐，未滿3歲的小孩還是要收費，但提供的菜色讓我們失望。山區選擇真的不多或許只能接受。