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Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts

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Photo gallery for Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts

An outdoor patio with stone walls, tables, and chairs, surrounded by greenery and a large tree.
Property video
An interior with a stone archway leading to a bar area.
A historic building with a stone facade, arched windows, and a courtyard with outdoor seating.
A wooden staircase with intricate railings and a large, ornate ceiling.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Visconti 8, Oleggio Castello, NO, 28040
  • Place, Parco dei Lagoni di Mercurago
    ‪16 min walk‬
  • Place, Lake Orta
    ‪23 min drive‬
  • Place, Fiera Milano Exhibition Center
    ‪48 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Suite (Castello)

A traditional room with a large bed, a wooden dresser, a small table with a wine glass, and a chair.

Superior Suite (Castello)

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Palazzo)

A hotel room with a bed, a desk, a chair, and a view of the city.

Deluxe Room (Palazzo)

10.0 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a table, and two windows with curtains.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors.

Executive Suite

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed (Castello)

A cozy room with a wooden table, two chairs, a desk, and a window with a view of greenery.

Superior Suite, 1 Queen Bed (Castello)

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Twin Bed

A four-poster bed with a patterned bedspread, a wooden nightstand with a lamp, a chair, and a desk with a lamp and plant.

Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

A hotel room with a large bed, a desk with a lamp, a sofa, and artwork on the walls.

Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Lake View (Castello)

A spacious bedroom with a large bed, wooden furniture, and large windows with curtains.

Executive Suite, Lake View (Castello)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Oleggio Castello

Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts places you within 2 miles (3 km) of Lagoni di Mercurago and La Rocca Castle. This 46-room, 5-star hotel has 3 restaurants and a bar/lounge, along with a rooftop terrace.

What's nearby

  • Parco dei Lagoni di Mercurago - 16 min walk - 0.9 miles
  • Lake Orta - 23 min drive - 10.6 miles
  • Lake Varese - 33 min drive - 22.0 miles
  • Isola Bella - 40 min drive - 16.9 miles
  • Fiera Milano Exhibition Center - 48 min drive - 46.5 miles

Getting around

  • Dormelletto Station - 7 min drive
  • Milan Malpensa Airport (MXP) - 32 min drive

Restaurants

  • ‪Ristorante Pizzeria Via Veneto - ‬9 min walk
  • ‪Bar Haiti - ‬4 min drive
  • ‪Garage - ‬6 min drive
  • ‪Speakeasy Liquidbar - ‬4 min drive
  • ‪B&T Gourmet - ‬4 min drive

About this property

Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts

Guests of Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts enjoy a rooftop terrace, free WiFi in public areas, and a business center. Valet parking is EUR 30 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 105 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a seasonal outdoor pool, a computer station, and a library.
Smart TVs come with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Minibars, electric kettles, and free newspapers are also available.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Hotel Le Palme Lago Maggiore Bike Friendly
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  • Free WiFi
  • Air conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Valet parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dan Garden Lounge
  • Folia Pool Bar
  • Le Fief

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Elevator (72 inch wide door)
  • Grab bar near toilet (25 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • Banquet hall
  • Built in 2010
  • Smoking not allowed
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Parking area
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 105 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.
Property Registration Number 003109-ALB-00002, IT003109A1SZAN8M5W

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Air conditioning may be restricted to certain hours from April 15 to September 30 in accordance with national or local laws.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Castello dal Pozzo

Castello dal Pozzo Hotel

Castello dal Pozzo Hotel Oleggio Castello

Castello dal Pozzo Oleggio Castello

Castello Dal Pozzo

Castello Dal Pozzo - Preferred Hotels & Resorts Hotel

Frequently asked questions

What's there to see near Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts ?

This hotel is located in Oleggio Castello, close to Rocca di Angera, Sancarlone Statue, and Arona City Hall. You'll also find Arona Ferry Terminal and Villa Ponti within a short drive.

How much does it cost to stay at Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts ?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts on Oct 14, 2026 start from $191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts ?

Yes, valet parking is offered for EUR 30 per night. Though parking is available on request, an electric car charging station and wheelchair-accessible parking are also available.

Are there luxury amenities available at Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts ?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, a garden-view restaurant, and in-room massages at this hotel.

Does Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts include a casino at the property?

No, Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts doesn't have a casino.

Will I find an indoor pool at Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as an al fresco restaurant and a bar/lounge.

Does Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts have a hot tub?

No, this hotel doesn't have a spa tub.

Does Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts have a restaurant that serves breakfast?

No, Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts doesn't have a restaurant that serves breakfast.

Will Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts for a fee of EUR 30 per pet, per night. The property also provides food and water bowls.

Does Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts ?

The closest major airport to Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts is Milan Malpensa Airport (MXP), which is 16.6 mi away (32 minutes by car). Another top airport is Lugano (LUG-Agno), which is around 25.1 mi away.

Are there rooms with balconies that I can book at Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts ?

No, there aren't any guestrooms with balconies at Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts .

Does Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts .

Castello Dal Pozzo Resort Lago Maggiore - Preferred Hotels & Resorts Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 237 reviews
Rating 8 - Good. 52 out of 237 reviews
Rating 6 - Okay. 17 out of 237 reviews
Rating 4 - Poor. 4 out of 237 reviews
Rating 2 - Terrible. 2 out of 237 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Birgitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Beautifully maintained, thoughtful service. Would definitely return.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Telitha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and the staff could not have been more friendly and accommodating. We had an amazing stay and would definitely return!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The Castle rooms are breathtaking, the service is outstanding and breakfast was excellent. Thank you for a great stay.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful very special place
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Manuela

Liked: Cleanliness, property conditions & facilities, room comfort
This is a beautiful property near Lake Maggiore. We stayed for five days visiting the area and some family. We had a great time and the service and hospitality at Castello Dal Pozzo was exquisite
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Frode Ivar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with beautiful nature and service

My second stay at this wonderfull hotel. Very frendly and nice staff. Nature around this hotel is very beautiful. Breakfast is excellent. Specially recommend to visit the Dan Garden Lounge close to the castle.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and secluded.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem near Milan A nice room with all needed amenities. A wonderful restaurant in the garden by the hotel. Extremely helpful and friendly staff. The pool and adjacent restaurant are a must. My family and I loved this place…
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

julie

Liked: Cleanliness
The grounds we're stunning and the the food was delicious Stefano said they practice 0 km dining and you could tell by the incredible fresh ingredients they used like local honeycomb homemade yogurts
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and personable.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept castle. It was absolutely amazing
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay, is nothing but royalty. Be a king and queen when you stay at this beautiful property. A wonderful stay, from history, to the breathtaking views.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Raphael

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Nice people. A stone throw form the castel.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Food quality and value need work. In both restaurants
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, love the castle, stayed in the authentic part and great experience. room was good and comfy and clean and everything you expect from staying in a castle full of history. was like sleeping in a musem which was cool. great local wine from the venue too and loved the views
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liliana

Excellent !
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful English style stately home. Tastefully renovated. Super friendly and helpful staff. We were in the ‚castle‘, a truly unique experience
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Seyyed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The owner came personally great us in the morning
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, a little hard to find from the beginning, quiet and very nice staff. The classification of the rooms is a little strange, historical rooms being the cheapest ones. Fantastic dinners at Le Fief, the in-house restaurant.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exquisitely furnished with marble, Venetian chandeliers, tapestries and fine fabrics. The staff at the restaurant were extremely friendly and knowledgeable about the food and wine with historical significance. About 30 minutes from MXP in a quaint small town. Certainly beats the standard stay in a generic airport hotel and well worth the extra time to drive even if only for one night.
Stayed 1 night in May 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Needs some improvement

The property is AMAZING...it is a castle nestled on beautiful grounds with paths/trees, etc. They have a pool and three restaurants. However, the rooms were a bit tired and needed some remodeling. With some improvements, the place can be a nice location near Lake Maggiore to visit!
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place to celebrate ♥️

We booked Castello Dal Pozzo as a special treat to celebrate our first wedding anniversary. The whole estate is just stunning, and the team was so welcoming. They gave us a lovely upgrade for our anniversary and were so accommodating for my coeliac disease. The pool was incredible! As were the views and, of course, the wine room! We would recommend taking part in a wine tasting ♥️🍷 On our first night, we had dinner at the Dan Garden Lounge, which was so romantic. Then, on a separate night, I had the best gluten-free club sandwich I've ever had from The main bar/ restaurant! Even though we went at the end of the season and things were closing up, the team couldn't have been more helpful!
My gluten-free bread from Dan Garden Lounge.
My Gluten-Free breakfast tray
The wine room ♥️🍷
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Pinhas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bingo!

From the moment we arrived at the Castello until the moment we left we felt of taken care of in the best way. The staff was super friendly and professional, Samantha helped us to find the perfect room for us, a very nice junior suite with view of the lago di maggiore. In the beginning we did not understand that there are actually 3 different housing options but everything was clear after the explanation. The rooms are very clean and nice. We had dinner on arrival outside in the restaurant of the hotel and the food and wine were excellent. Breakfast was rich with many options. This is a beautiful spot where it is quiet and within minutes you are among people and nice restaurants if you want. We definitely recommend this place and we hope to return there again.
Nice swimming pool area with bar
Room with a view
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Joanna

Liked: Cleanliness
Disliked: Property conditions & facilities
Castello Dal Pozzo is a lovely historical property on lovely grounds. We were given an upgraded room and sparkling wine on arrival. However, the quaint room in the tower had problems with the air conditioning/heating system. It was not working correctly (no cooling on first night, but system gurgled so loudly that it sounded like a waterfall); when we informed staff the next day, they tried to fix it, but when we returned in the evening it was instead blowing hot air and still gurgling a loudly as before - room temp was up to 26C and climbing on warm May evening. We ended up asking staff to turn off the system, which stopped the hot air from blowing, but did not stop the noise. We slept with windows open both nights, but stink bugs flew in by the many dozens.
Stayed 2 nights in May 2024