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Recent guest reviews

The rooms are named after musicians and they each have a quirky feature or two like a bathtub in the room or a shower with glass panel with blinds (seemly stick open) to the bedroom. Internet worked but a bit slow — fine for a night’s stay working way back from Umbria towards Florence airport. Breakfast was fine but pretty basic. Good coffee. Juice. Boiled eggs. And a modest buffet. Just one cold cut, a few cheeses, a few roll types, some fruit, two cereals, etc. It would be boring on day two. Central. Near shopping and dining. Parking lot around corner — first left if you are coming from the railway station. This is not a four star hotel by any means but the bed was fine, the shower had three different streams and the price was fine. Staff friendly upon check-in. PS My son‘s room had an AC unit that would stay on only for thirty seconds at a time. A call to front desk yielded no joy but a late night visit led to its restoration. It seems there’s central control. PSS I checked in before my wife arrived. Her arrival and issuance of a second key then switched mine off. Had to double back to desk to get it restored.

I stayed at this hotel for four weeks in May 2019. I was accompanying a group of 38 undergraduate students from Oklahoma (USA). My review is based on both my experiences and the feedback I received from the students. The internet at this hotel does not work. For the whole four weeks, the students had no internet access at the hotel! How can we expect students to do well in two fast paced courses if they are not offered the minimum structure to do their academic work? And every time anyone tried to talk to the staff, they were immediately shut down. Moreover, sometimes students would stay in the hotel lobby to try and get some internet access and get some work done (in the rooms was even worst), but they would be told that they needed to go up to their room. Any time after 11PM the students were not allowed to stay at the lobby working, because the man from the night shift would tell them they needed to go to their room. Which leads me to the next big problem, service. Regarding service, it is my understanding that the owner of the hotel is the man that stays at the reception in the morning. I also gathered that the man that sleeps in the reception at night is his brother. Well, both these men are absolutely appalling. The owner is an awfully rude man, who on one occasion yelled at me and called me names in Italian. I am not fluent in Italian, but I speak Portuguese and I know what "idiota" and "imbecille" mean (it means idiot and imbecile). That man started yelling at me because I politely asked him what students were asking me, which was when they could expect their towels to be changed. This was during our eighth day of stay and the towels had not been changed yet! So there you have it, this four-stars hotel does not change towels and you get yelled at if you ask about it. Toilet paper and soaps were also not replaced in the room. Myself and the students had to go to a supermarket nearby to buy toilet paper and soap. I would imagine that a 4-star hotel wouldn't mind replacing toilet paper and soap! It is true what another review said about the AC not working. It was not possible to adjust the temperature in the room. Apparently it was a central adjustment that no one at the front desk did anything for any of us! The students were given a curfew, even though the hotel says has a 24-hour front dest. The students were not allowed to leave the hotel and were yelled at if they tried to come back after this time. The man that stays at night in the front desk (the owner's brother) sleeps on the couches at the reception and is less than happy is someone wakes him up. Besides disgusting (I mean, the man sleeps on the couch you sit to hang out at the lobby!), it is absolutely ridiculous for a so-called 4-star hotel to have a curfew for its guests! Early morning on a Saturday I was catching a train really early and left the hotel at 5:10am. The employee (owner's brother) was sleeping on the couch with a pillow and a blanked. He actually complained to me, asking where I was going and saying that it was too early and the hotel was closed. My advice, find yourself another hotel, unless you enjoy being yelled at and called nasty names in Italian. Save yourself some trouble and book your stay somewhere else!

Gorgeous hotel and I think it’s the best in Arezzo. Location the best you can imagine, you’re already in history center. 3 minutes from Piazza Grande. Nice restaurants and cafes are also near. To have dinner at Logge Vasari is a must, awesome place with nice and beautiful atmosphere. The hotel itself is also a small masterpiece, all rooms are different you won’t find the same. It means every time you come you stay in a different place. The people who work here are so nice and friendly. Minuses??? I didn’t find them and would be happy to stay there again

Love this place. The reception is always welcoming. I have stayed at this hotel a number of times for business trips and I always look forward to the visit. Perfect location the centre of Arezzo and always excited to see what themed room we get to stay in! Breakfast is as expected in Italy - fruit and dolce. Quirky, friendly and great location

This hotel is charming, comfortable, and good value. The manager and staff were all friendly and helpful. Our room was beautiful and with the amenities, it could compete with a 5-star room anywhere. We had a uniquely huge shower with two separate sets of shower heads and controls! Breakfast was delicious--included with the room--where we found the other travelers friendly and chatty and the servers accommodating. We had the kind of experience you'd hope for when traveling. Great location, two blocks from the train station and on the main shopping/dining strip. Hotels like this make you wonder why anyone would bother with the big chain hotels.

Zero service by staff when arriving. Large room and nice bathtub, only weird it is part of the bedroom (?). AC does not work and when asking staff about it we (a) get the answer that it is our fault because we have opened the window (we had not) and (b) he promise to fix it but does not do so. 26 degrees in the room. Over all whole hotel needs renovation. Very expensive with ~100€/night for this experience.

We loved our room- just to let you know they are all different, and ours was quirky but we didn't mind. The bath tub was enormous and right in the middle of the room- we could both fit in it and had a great soak after a very long flight from the U.S. The bed is king size, even though the web site is difficult to understand when it comes to bed sizes. There was a small fridge and champagne and water. The breakfast was fine and included with the rate. The gal who works the breakfast didn't want to be bothered. It was hard to get a cup of coffee made. This could have been a language barrier issue. We would have liked there to be coffee at the buffet, but instead you had to wait around to get her attention and she would not come back to check and offer anything else. The manager finally warmed up to us when we were leaving- giving us a big hug. Again, he didn't speak a lick of English, so he had never really greeted us or talked to us until the end of our 2 night stay. Overall, I would recommend this hotel

This was certainly one of our best hotel experience we've ever had in Italy! The staff -although maybe somewhat old-fashioned in our northern European eyes- was very friendly and helpful. The room was spotless clean and the bed was comfortable. Be prepared though, for a somewhat unusual room layout. The shower area was separated from the bed room by a transparent glass window, great when travelling with your partner, but definitely not in other situations. The breakfast was adequate but not elaborate: bear in mind though that a typical Italian breakfast is usually nothing more than a espresso and a sweet pastry. Arezzo is great to use as a base from which to explore the surrounding beautiful villages like Anghiari and Cortona. We even managed to do that without the use of a car: the buses run regularly and are mostly very reliable.

For an overnight stop in Arrezzo, this centrally located hotel was fine & we would stay here again simply for this reason as it's a stone's throw from the historic old town. The staff are great, very helpful but I mark it down on the dated decor; it's an eclectic mix of furnishings (lots of dark brown wood) bizarre murals & critic defying art. I found the overall effect rather sombre & depressing, far from the romantic image portrayed on their website. Our bedroom was vast, as was the corridor-like bathroom. There was no door between the two which wasn't very practical, although there was a door to the separate loo. No loo roll holder within arm's reach of the actual toilet, average toiletries. Sleep quality wasn't bad, the inclusive buffet breakfast simply adequate. We were lucky to park right outside, as parking is limited. Top marks though to the receptionist who booked us in for one of the best meals of the holiday at Antica Fonte.

Only a short walk away from the historic centre of Arezzo. Room was very large and quirky (the bath is located behind a glass divide behind the bed!). Wifi worked fine. We didnt try the breakfast at the hotel so dont know how it is. There is a public carpark nearby.

Via Guido Monaco 54 Arezzo AR

Hotel highlights

  • Walking distance to Basilica of San Francesco and Museo Statale d'Arte Medievale e Moderna
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Basilica of San Francesco is within a 5-minute walk of New Vogue Hotel Arezzo while other popular sites like Museo Statale d'Arte Medievale e Moderna are within a 15-minute stroll. This 26-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.


Dining

For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Guests can enjoy satellite TV and stay connected with free WiFi. The bathroom offers a hydromassage showerhead, hair dryers, and free toiletries. Other standard amenities include a minibar, a safe, and a desk.


Property features

At New Vogue Hotel Arezzo, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. If you drive, self parking is EUR 20 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. This hotel also has a gift shop.

Room options

Classic Double Room Single Use

Twin 1 | Sleeps 1

Family Room (Queen)

Twin 2 | Sleeps 4

Double Room Single Use (Vogue)

Twin 1 | Sleeps 1

Double Room Single Use (Trend)

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 292 reviews

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