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Terminal Neige - Totem

3.0 star property
Slopeside fun with full-service spa and restaurant

Choose dates to view prices

Photo gallery for Terminal Neige - Totem

Relax by the pool surrounded by serene natural surroundings and large windows.
Stunning staircase leads to an upper level with expansive views of the outdoors.
Relax in a stylish room with a large bed, sofa, and fireplace.
Relax in a stylish space with comfortable seating, large windows, and a modern design.
Cozy living room with a central fireplace, comfortable seating area, and unique ceiling design.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot Tub
  • Gym
  • Housekeeping

Explore the area

Map
Flaine Forum, Araches-la-Frasse, Haute-Savoie, 74300
  • Flaine Ski Resort
    ‪1 min walk‬
  • Aup de Veran Ski Lift
    ‪5 min walk‬
  • Samoens Ski Resort
    ‪52 min drive‬

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Room options

View all photos for Classic Room, 1 Queen Bed (Mountain)

2 bedrooms, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (Mountain)

  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

2 bedrooms, premium bedding, in-room safe, desk

Suite

  • 534 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite

2 bedrooms, premium bedding, in-room safe, desk

Family Suite

  • 640 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Loft

2 bedrooms, premium bedding, in-room safe, desk

Loft

  • 1601 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Club Room

2 bedrooms, premium bedding, in-room safe, desk

Club Room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, Balcony

2 bedrooms, premium bedding, in-room safe, desk

Club Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

2 bedrooms, premium bedding, in-room safe, desk

Junior Suite

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Forum)

2 bedrooms, premium bedding, in-room safe, desk

Classic Room, 1 Queen Bed (Forum)

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Flaine

Grandes Platières Ski Lift is within a 5-minute walk of Terminal Neige - Totem while other popular sites like Aup de Veran Ski Lift are within a 15-minute stroll. This 96-room, 3-star hotel has ski-in/ski-out access, a full-service spa, and a restaurant.

What's nearby

  • Flaine Ski Resort - 1 min walk - 0.0 miles
  • Aup de Veran Ski Lift - 5 min walk - 0.3 miles
  • Golf Flaine Les Carroz - 2 min drive - 1.3 miles
  • Grand Massif Express Gondola - 40 min drive - 21.6 miles
  • Samoens Ski Resort - 52 min drive - 25.6 miles

Getting around

  • Magland Station - 31 min drive
  • Geneva International Airport (GVA) - 86 min drive

Restaurants

  • ‪La Pente à Jules - ‬11 min walk
  • ‪Le Chalet d'Clair - ‬33 min drive
  • ‪Grain de Sel - ‬3 min walk
  • ‪Le Croc Blanc - ‬25 min drive
  • ‪Le Tire Fesses - ‬19 min drive

About this property

Terminal Neige - Totem

Slopeside fun with full-service spa and restaurant
Guests of Terminal Neige - Totem have access to ski-in/ski-out access, a full-service spa, and a gym. The front desk has multilingual staff standing by 24 hours a day to assist with access to locker space and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes and desks are other standard amenities.
Recreational amenities at the hotel include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Friendly Kitchen

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1960
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 19 2025 to December 11 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15.00 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person and includes use of: sauna; hot tub; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terminal Neige Totem Hotel Araches-la-Frasse
Terminal Neige Totem Hotel
Terminal Neige Totem Araches-la-Frasse
Terminal Neige Totem Hotel Flaine
Terminal Neige Totem Flaine
Terminal Neige Totem
Terminal Neige Totem
Terminal Neige - Totem Hotel
Terminal Neige - Totem Araches-la-Frasse
Terminal Neige - Totem Hotel Araches-la-Frasse

Frequently asked questions

Is free cancellation available at Terminal Neige - Totem?

Terminal Neige - Totem provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Terminal Neige - Totem?

This hotel is located in Araches-la-Frasse, just steps from Flaine Ski Resort and Aup de Veran Ski Lift, and within a short walk of Grandes Platières Ski Lift. You'll also find Lake Flaine and Golf Flaine Les Carroz within a short drive.

Is there parking available at Terminal Neige - Totem?

No, this hotel doesn't offer parking.

Is there a spa at Terminal Neige - Totem?

There is a full-service spa available for guests to enjoy and services include body wraps, reflexology, and massages.

Does Terminal Neige - Totem feature a casino?

No, Terminal Neige - Totem doesn't have a casino.

Will I find an indoor pool at Terminal Neige - Totem?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Terminal Neige - Totem?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Terminal Neige - Totem have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Terminal Neige - Totem have a restaurant with a breakfast menu?

Yes, Terminal Neige - Totem serves buffet breakfast for a surcharge each morning at Friendly Kitchen.

Will Terminal Neige - Totem allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Terminal Neige - Totem for a fee of EUR 15.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Terminal Neige - Totem?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Terminal Neige - Totem?

Yes, some guestrooms at this hotel offer either a balcony or a deck.

Terminal Neige - Totem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 126 reviews
Rating 8 - Good. 34 out of 126 reviews
Rating 6 - Okay. 6 out of 126 reviews
Rating 4 - Poor. 1 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totem Hotel Flaine

The hotel was excellent, fantastic location and great facilities. We would definitely go again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Caelia

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super helpful and location so convenient for ski lift & town centre
Stayed 3 nights in Mar 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and everything on your doorstep. Would stay again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Victoria

Stayed 4 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been skiing for thirty years and this is the best hotel for a ski break that I’ve ever encountered- great location, excellent facilities, magnificent food and the friendliest staff.
Stayed 2 nights in Dec 2024

8/10 Good

paul

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great very close to lifts and food was ok a little repetitive but decent enough
Stayed 5 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to ski out with ski lift almost directly across from ski room. Ski room has storage for your equipment, but bring a small lock with you. Breakfast at hotel was wonderful, as was the restaurant. Lots of food choices surrounding hotel as well
Stayed 4 nights in Feb 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend for a nice ski vacation. Would definitely stay here again
Stayed 4 nights in Dec 2023

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel. The hotel staff are warm, welcoming, approachable, polite and eager to please. The breakfast was good, although the evening buffet wasn't to my taste. Still, you can't have everything!
Stayed 4 nights in Mar 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Totem - Flaine Forum

Short break in Flaine. Hotel Totem is central located opposite a selection of restaurants and bars and about 50m from the main ski bubble. Trendy style bar and restaurant area looking out at the slopes. Very comfortable well equipped double room (with balcony). All staff were super helpful and nothing too much trouble. Excellent selection of cooked and continental breakfast options. Ski lockers conveniently located on the ground floor but they did get a little busy after 9am. Would definitely return.
View from 2nd Floor Double Room
Stayed 4 nights in Jan 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Great location, good vibe.

We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this was a bit depressing.
Stayed 1 night in Dec 2021

10/10 Excellent

Harri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Amazing place. Fantastic location- easy ski-in ski-out. Fantastic selection of food available each night. All staff were great too.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and pleasant hotel for a skiing holiday. Our room had a good amount of space and a lovely view. The food was tasty although it would be nice if main meal accompaniments were rotated as the same few were on offer every night. Thoroughly enjoyed the old-school arcade games in the bar area. Meal system was a bit confusing at first and occasionally drinks service at the table was a bit slow.
Stayed 4 nights in Feb 2020

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location really close to ski lifts. Comfortable bar area and room was great although could do with some actual drawers in the bedrooms and some shelves in the bathroom.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Fantastic hotel, great staff, excellent quality food, great location. If i had to be very picky: 1) king size bed was actually 2 singles pushed together, and mattress way too soft. 2) ski-in ski-out perhaps...but not snowboard in/out. 3) ski/boot room not heated so dont expect dry boots the next morning.
Stayed 4 nights in Jan 2020

10/10 Excellent

Siew Keong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contemporary Ski Hotel

Nice contemporary decor with an adequate buffet breakfast and dinner. Nice relaxed atmosphere. Very convenient for skiing with pretty much ski in ski out from the ski room which could do with heating for boots though. Had a great stay.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent. We were the last guests of the season which was obvious in the lack of restaurant choice and staff attitude.
Stayed 3 nights in Apr 2019

8/10 Good

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019