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NEIZAN HOTEL

3.0 star property

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Photo gallery for NEIZAN HOTEL

Restaurant
Reception
Massages
Front of property
Massages

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping

Explore the area

View in a map
44a 7a Avenida Norte, 44A, Antigua Guatemala, Sacatepéquez
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪65 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | Individually decorated, individually furnished, free WiFi

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room | Individually decorated, individually furnished, free WiFi

Family Room

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Room

A room with a television on a stand, a bed, a wooden chair, a patterned floor, and a white door.

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Individually decorated, individually furnished, free WiFi

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Antigua Guatemala

Located in Historic Center, NEIZAN HOTEL is within a 10-minute walk of popular sights such as Central Park and Antigua Guatemala Cathedral. This 9-room, 3-star hotel has free breakfast along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Central Park - 5 min walk - 0.3 miles
  • Antigua Guatemala Cathedral - 6 min walk - 0.4 miles
  • Las Capuchinas Convent - 6 min walk - 0.4 miles
  • Antigua Guatemala Colonial Art Museum - 8 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 71 min drive

Restaurants

  • ‪Antigua Brewing Company - ‬3 min walk
  • ‪Kafka - ‬3 min walk
  • ‪La Casa de las Sopas - ‬1 min walk
  • ‪El Viejo Café - ‬2 min walk
  • ‪Hecho en Casa - ‬2 min walk

About this property

NEIZAN HOTEL

Guests of NEIZAN HOTEL enjoy features like a full-service spa, free WiFi in public areas, and spa services. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this spa hotel include coffee/tea in a common area and laundry facilities.
Guests can expect to find free WiFi. Other amenities include private yards, free toiletries, and wardrobes or closets. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Area rugs in room
  • No elevator

Room amenities

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

NEIZAN HOTEL Hotel
NEIZAN HOTEL Antigua Guatemala
NEIZAN HOTEL Hotel Antigua Guatemala

Frequently asked questions

What can I see around NEIZAN HOTEL?

This hotel is situated in Historic Center within a short 6-minute walk of Central Park and also 13 minutes on foot from Casa Santo Domingo Museum. You'll also find Santa Catalina Arch and Antigua Market less than a mile away.

How much does it cost to stay at NEIZAN HOTEL?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at NEIZAN HOTEL on May 5, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at NEIZAN HOTEL?

No, there isn't parking available at the hotel.

Is there a spa at NEIZAN HOTEL?

There is a full-service spa available for guests to enjoy and services include massages.

Does NEIZAN HOTEL include a casino on the premises?

No, NEIZAN HOTEL doesn't have a casino.

Will I find an indoor pool at NEIZAN HOTEL?

No, there is no indoor pool at this hotel.

Is NEIZAN HOTEL a good place to stay for couples?

Couples will appreciate amenities like a restaurant, massages, and a free daily breakfast at this hotel.

Are there hot tubs at NEIZAN HOTEL?

No, there isn't a spa tub at this hotel.

Does NEIZAN HOTEL have a restaurant with a breakfast menu?

Yes, NEIZAN HOTEL serves free continental breakfast each morning from its restaurant.

Will NEIZAN HOTEL allow pets to stay free of charge?

No, pets aren't allowed at NEIZAN HOTEL.

Are there connecting rooms at NEIZAN HOTEL?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from NEIZAN HOTEL?

The closest major airport to NEIZAN HOTEL is La Aurora Intl. Airport (GUA), which is 25.3 mi away (71 minutes by car).

Are there rooms with balconies that I can book at NEIZAN HOTEL?

No, there aren't any guestrooms at NEIZAN HOTEL that offer a balcony.

NEIZAN HOTEL Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 6 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 8 out of 36 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Salman

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The place is very rundown. The shared bathrooms have an outhouse feel, though they do have flush toilets and are clean.
Stayed 2 nights in Mar 2026

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Antigua! Walking distance to everything you need. Friendly staff, great hot water and amenities at the hotel. Highly recommend!
Stayed 9 nights in Jun 2025

2/10 Terrible

Ricardo, Santa Cruz

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not what is advertised, this was a terrible experience we ended up not using it and left, def not worth it
Stayed 2 nights in May 2025

10/10 Excellent

Alfred Lee

Stayed 14 nights in Apr 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

William

Inaccurate room describtion

The issue with this listing is the inacurate room describtion. The bathrooms are not on suite! There is only shared baths and shower.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Marlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were friendly and accomodating, the property is close to tourist spots in the area.
Stayed 6 nights in Dec 2024

2/10 Terrible

Silvia

Stayed 3 nights in Nov 2024

2/10 Terrible

Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service
We liked it's location, with respect to downtown & going to the market, we were exactly two blocks to either going down town or to the market..
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great spot great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great spot loved the spa in the building great place for single travelers and backpackers Perfect location walking to anything
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very nice staff
Stayed 2 nights in Jun 2024

4/10 Poor

ALEJANDRO, Astoria

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No lo tomen MAL, las personas q nos atendieron fueron muy buenas pero la forma del Hotel de conducir negocios deja mucha incertidumbre. El hotel ya se había pagado en Expedía (confirmado) pero ellos insistieron q eso era solo para mantener el hotel así q pagamos otra vez y nos cobraron un porcentaje extra por uso de tarjeta de crédito. El hotel no está preparado para días lluviosos. Los cuartos no tienen baño privado y el mismo en el segundo piso en temporada de lluvia te da mucho q pensar nos cambiaron a una habitación en el primer piso y hubieron par de goteras para mi la categoría de este es hostel pero lo tienen como hotel. REPITO las personas q nos atendieron fueron muy amables pero la persona q decide cómo se conduce puede mejorar en muchas maneras. Nunca podré saber si. Este lugar mejorará pero les deseo éxitos.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

jorge

Traveled with family
La noche antes me mandan un mensaje que me habían cancelado la reservacion por algo de construcción .Al llegar al otro día encuentro un hotel completamente lleno y sin ninguna señal de construction lo que me lleva a pensar que lo que paso fue que revendieron mi habitación a precio mas caro.Cabe destacar que yo estaba viajando desde Estados Unidos en la última semana del año. Al levantarme ese día y ver el Correo que me habían enviado le conteste por escrito y llame por teléfono y nunca obtuve respuesta
Stayed 3 nights in Dec 2025

6/10 Okay

Ma. Cristina

Liked: Staff & service
Disliked: Cleanliness
La habitación, la logística de hoteles.com, en general
Stayed 1 night in Jan 2026

8/10 Good

Luana

Liked: Cleanliness, staff & service, amenities
A equipe é bem atenciosa e consegue-se dormir bem. O banheiro que não é privativo é limpinho. Atende às expectativas. A localização é excelente. Ponto alto da hospedagem.
Stayed 2 nights in Dec 2025

4/10 Poor

Jose, Panama

Habitacion no arreglada
Stayed 1 night in Nov 2025

6/10 Okay

Edward

Stayed 1 night in Nov 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Las imagenes no son lo que ofrecen
Stayed 1 night in Oct 2025

10/10 Excellent

anielka

Stayed 2 nights in Aug 2025

10/10 Excellent

Danessa Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Buena ubicacion y muy buena atencion. Recomendado
Stayed 1 night in Apr 2025

10/10 Excellent

François

Stayed 3 nights in Mar 2025