Mukarnas Spa & Resort5.0 out of 5.0
Recent guest reviews
This hotel presents itself as a 5 star establishment, but unfortunately, too many things have gone wrong during my stay in order for me to stake that claim... Perhaps, the biggest and the most annoying problem was the poor quality and often simply the lack of Wi-Fi connection. At times it wouldn't even work in the lobby, not to mention the rest of the hotel. And if u wanted to surf the internet on the beach, forget about it... The staff with certain exceptions was quite inattentive and lacked the proper professionalism that is required at a resort like this. Overall, there was no friendly atmosphere. The quality of the rooms is also lacking. The so-called minibar is merely a Coke, couple bottles of water and juice... Not being able to replace a wet beach towel throughout the day was very uncomfortable. I think the tourists deserve more than what they get for their money. Alcohol is the lowest quality you can imagine. I don't recommend even trying the red wine, whiskey, or cognac - it might make you nauseous. To be fair, the food was nice and a wide selection of dishes was available. Also, the water is quite pleasant, although the beach itself is not that great. In conclusion, if you want a great vacation with nothing to worry about, don't go to this place. On the other hand, if you are really cheap and are trying to save every penny you can, in that case, this might the right resort for you because that's exactly what they do - sacrifice all the little things possible in order to make an extra buck!
Great Hotel. Rooms: Clean rooms that have clean towels daily and the mini bar topped up. Room has a black out curtain for those that want a lay in. Air con sufficient and the shower is powerful. Room has a hair dryer-not powerful however is adequate. Grounds: The pool is brilliant- very big and clean. There is a separate area for the water slides which are great fun. Plenty of sunbeds. Reserve one with the complimentary hotel pool towel before 9ish to get a good spot. The beach is mainly pebbles, so invest in some beach shoes-cheap enough at the market. There are plenty of sunbeds on the beach and also on the pier. The pier has steps straight out to the sea and its lovely to swim in. There is also a beach bar that serves local drinks and tea and coffee and hotdogs and toasted in the afternoon. The gardens are kept beautiful and is a great setting for photos. Food: This hotel mainly caters for Russians and Eastern Europeans however there is always a selection of food so no one will go hungry. There is food available most of the day and when the main restaurant is closed there is jacket potatoes, wraps, donuts, ice creams at the outside bars. Alcohol are local brands. Entertainment: There is always something going on-Zumba, pool games, water polo, darts, aerobics, water gym, belly dancing lessons, during the day, and always evening entertainment - Cuban dancing, fireworks, competitions etc with a kiddie disco beforehand in the amphitheater. There is a foam party once a week on the beach. The animation team are great and very friendly and there is a kids club in from 10-5 Location: Quite remote, with a local market across the road from the hotel every Friday and a bigger market daily about a quarter of a mile away-easy walking distance of about 15 mins. It's what you would expect with lots of imitation handbags and clothes. You can barter- expect to pay roughly about a two thirds of the original price. There is a bus that goes to the shopping mall that can be booked through guest relations and is free of charge. There is a McDonald's and KFC if you fancy something from home! Shopping is cheap also and there is a Turkish equivalent of Primark but better quality.
It's a very nice hotel very friendly staff always getting people involved in things to do food was good not the best it was the same thing over and over which we'd just go out to McDonald's to eat some nights. , some of the staff did not know any English and some of the entertainment was just in German (other languages) The maids kept the rooms nice and clean but sometime slacked, by banging our doors down even walking into me sleeping when we had our do not disturb signs on the doors which we found shocking and would sometimes leave the rubbish in our rooms or would not hoover over the mess. The wifi could also be better as it's a 5 star hotel we thought the wifi would be really good but wasn't as good at all. Could of made different types of foods/breakfasts each day but had the same thing every single day. Could do more of a kids variety like chicken strips and fried chicken burgers. Overall I had an amazing time everyone was very friendly and happy to help 24/7 the lobby staff are always smiling and happy to help the comfort was really nice made us feel really nice and variety of trips available. Loads of activities to do in the city/beach side and loads of places for shopping and eating. I Would Definitely Be Coming Back Soon And Have Recommended To Loads Of Family And Friends....
Second year running we have been here in May. Love this place and not too hot this time of year. Great for kids - they lived in the pool and water slides. Food very good and plenty of choice. Clean and friendly staff
Our room was lovely, it was so large, very well equipped with a fridge that was filled up daily and had a great view over the complex and of the sea. The entertainment was brilliant, there was always something going on and they tried to suit all needs, encouraging everyone to get involved but not being too pushy at the same time! The evening entertainment was also good including the children's disco. The pool area was great, plenty of sun beds and lots of bars that were never too busy (although we did go slightly out of season so might be different in high summer). The food was okay, not much to suit vegetarians but the chefs managed to accommodate us when asked! All the staff were very friendly and always happy to help, especially the waiter Zulkuf Ozcan who was one of the highlights of our stay and got our table ready for us with our drinks every night - he really went the extra mile and is a credit to the hotel! There wasn't a great deal around the hotel, there was a shopping complex a 15 minute walk up the road and a weekly market opposite the hotel but there were plenty of day trips offered from the hotel or from nearby agents if wanted! Overall, a very pleasant stay. We thoroughly enjoyed our stay and can't thank you all enough!
Me and my Mother made a visit to Mukarnas Hotel and spent the day using the spa and massage facilities we were greeted by a beautiful young lady named Valentyna who was so professional in her Job she was 1st class showing us to our location and then the Hamam and Spa was out of this world , lovely people all round meeting Sahlie who certainly new his profession , the experience from start to finish made us feel revitalised , the food and drinks were 1st class will definately go back soon 😘 x
The hotel is a bit If a way from the airport, but when there the hotel is clean and inviting and one of the best healthy food displays I have seen in a long time .. The selection was fantastic.. The pool area was clean and music playing or you were able to go to the wharf a bit of a trek to get drinks but nothing major .. A great Hotel with no faults
Don't get me wrong all the important stuff except 1 is perfect. Food's great, even for fussy eater. The hotel is spotlessly clean, the grounds are amazing and the smell of the flowers fill the grounds, the staff are lovely. Most staff can speak some English and Valentina on customer relations is the most amazing woman I've ever met. 1 afternoon we were sat in reception having a coffee and she seems to speak the language of every guest in the hotel, I was genuinely amazed and she was a lovely woman as well. She even wished me happy birthday without me telling her it was my birthday. (They also left fruit and wine in the room on my birthday, thank you very much❤). Unfortunately there was a major but and it upset all the English guest and that's the ac was either broken or not switched on in the rooms. The rooms were so hot at night, it really is the only think that would stop us from returning to the hotel. It's still a lovely hotel and I'd recommend anyone to visit
All staff was very helpful. Especially front desk manager Hakan helped us a lot for our personal arrangements. Guest Relations Manager, Valentina also made my wife's birthday celebration special and she was always around asking us if we need anything else. At the Italian Restaurant, waiters Ali and Ozcan were just great! We had a very nice dinner and birthday celebration. The property is just by the sea with a sunbathing deck. There are very clean and nice pools. Food is really good. Honestly speaking much better than I had thought. I would really recommend this place for couples or families. We had a great time!
Me and my boyfriend have stayed in Mukarnas for 10 days. We travelled there from Lithuania. Well, overall it is a great hotel, however, not a perfect one. Hopefully, my review will help others to decide whether to choose this hotel or not. PROS: 1. Extremely beautiful landscape. Hotel area is amazing, full of palmtrees and flowers. Everything is clean and taken cared of. 2. Great animation team! Plenty of entertainment programs, games, gymnastics, night shows etc. this hotel is suitable for couples, as well as children as there are minidiscos organized every evening. Overall, animation team is very friendly and helpful. Special thanks to Melih!!! He made our holidays better by caring about us :) Melih is a great animator with a great sense of humor. Moreover, he speaks english, which is a big plus. 3. Food is great. There is a huge variety and we were really satisfied with that. 4. Great room service, cleaning etc. 5. Drinks and bars are great. There is a variety of drinks for all inclusive and I would say they are pretty strong. Barmen are also friendly and polite. 6. The swimming pool is great as well as sunbeds. CONS: 1. Almost NOBODY speaks english. That is a huge problem in this hotel!!! Only russian and german languages everywhere. That was sooo disappointing because we could not communicate to the staff and personnel clearly. We had a lot of misunderstandings due to language barrier. Priority is given to russian people. Very sad... 2. Air-conditioner is very poor... 3. Extremely poor wi-fi!!! Only in lobby it works good and you can actually use it. 4. The beach is rocky and full of pebbles. 5. TV shows only russian and german channels. Only CNN and Euronews are in english... come on.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Okurcalar, Mukarnas Spa & Resort is 0.8 mi (1.3 km) from Alara Bazaar. This 420-room, 5-star hotel has a full-service spa, a water park, and 3 restaurants. Alanya Aquapark is also 21.1 mi (33.9 km) away.
Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 11 AM. This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 420 air-conditioned rooms feature balconies, minibars, and safes. TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers are also available.
Guests of Mukarnas Spa & Resort have access to a full-service spa, a water park, and a nightclub. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and tours/tickets. Other amenities at this beach hotel include an indoor pool, an outdoor pool, and a children's pool.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 912 reviews