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Crystal Waterworld Aqua Collection

5.0 star property

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Photo gallery for Crystal Waterworld Aqua Collection

Front of property
8 restaurants; breakfast, lunch, and dinner served
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Bogazkent Mevkii, Serik, Antalya
  • Place, beach near Akdeniz
    ‪1 min walk‬
  • Place, Lara Beach
    ‪45 min drive‬
  • Place, MarkAntalya Shopping Mall
    ‪57 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of buildings.

Family Room

  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Partial Sea View

7.4 out of 10
Good
(3 reviews)
  • Partial sea view
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Partial Sea View

Junior Suite, Partial Sea View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Honeymoon Suite, Jetted Tub, Partial Sea View

Honeymoon Suite, Jetted Tub, Partial Sea View | Minibar, in-room safe, desk, laptop workspace

Honeymoon Suite, Jetted Tub, Partial Sea View

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Terrace, Partial Sea View

A hotel room with two beds, a balcony with a view, and a painting on the wall.

Standard Room, Terrace, Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Serik

Located in Bogazkent, Crystal Waterworld Aqua Collection is within a 15-minute drive of Belek Beach Park and Belek Public Beach. This 882-room, 5-star property has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • beach near Akdeniz - 1 min walk - 0.1 miles
  • Lara Beach - 45 min drive - 24.2 miles
  • Terra City Shopping Center - 52 min drive - 29.9 miles
  • MarkAntalya Shopping Mall - 57 min drive - 40.8 miles
  • Hadrian's Gate - 57 min drive - 42.0 miles

Getting around

  • Antalya Intl. Airport (AYT) - 50 min drive

Restaurants

  • ‪Siam Elegance Hotels & Spa Belek - ‬11 min walk
  • ‪Lalezar Restaurant - ‬10 min walk
  • ‪Tower Park Cafe - ‬9 min walk
  • ‪Lagoon Bar - ‬10 min walk
  • ‪Angel Restaurant - ‬8 min walk

About this property

Crystal Waterworld Aqua Collection

Crystal Waterworld Aqua Collection features a private beach, a full-service spa, and 3 outdoor pools. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this all-inclusive property include a free water park, an indoor pool, and a children's pool.
24-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include balconies, minibars, and laptop-compatible safes. Change of towels is available on request.
A private beach, an outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Similar properties

Indoor pool, 3 outdoor pools, open 6:00 AM to 8:00 PM, pool umbrellas
Crystal Family Comfort Collection
Bogazkent
  • On private beach
  • Pool
  • All inclusive
  • Spa
8.2 out of 10, Very Good, 75 reviews
$352 nightly
The price is $394
Jun 18 - Jun 19
Total with taxes and fees
Crystal Family Comfort Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anatolia Restaurant
  • Aquarium Snack
  • Caretta Restaurant
  • Crystal Restaurant
  • Latino Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,229 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 13 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 21 and March 31.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 12760

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Crystal Waterworld
Crystal Waterworld All Inclusive
Crystal Waterworld All Inclusive Serik
Crystal Waterworld Resort
Crystal Waterworld Resort All Inclusive
Crystal Waterworld Resort All Inclusive Serik
Waterworld Resort
Crystal Waterworld Resort All Inclusive Belek
Crystal Waterworld Belek
Crystal Waterworld All Inclusive Belek
Crystal Waterworld Resort Spa All Inclusive
Crystal Waterworld Inclusive
Crystal Waterworld Resort Spa All Inclusive
Crystal Waterworld Resort & Spa - All Inclusive Serik

Frequently asked questions

Can I book all-inclusive rates at Crystal Waterworld Aqua Collection?

Crystal Waterworld Aqua Collection is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include soccer, tennis, and volleyball.

Are free cancellation options available at Crystal Waterworld Aqua Collection?

Crystal Waterworld Aqua Collection provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do around Crystal Waterworld Aqua Collection?

This property is situated in Bogazkent, close to Lykia Links Antalya, Gloria Golf Club, and Belek Beach Park. You'll also find Cornelia Golf Club and Montgomerie Golf Course nearby.

Is there parking available at Crystal Waterworld Aqua Collection?

Yes, self parking is offered for free at the property. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Crystal Waterworld Aqua Collection?

There is a full-service spa available for guests to enjoy and services include hydrotherapy, body treatments, and massages.

Are there luxury amenities available at Crystal Waterworld Aqua Collection?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and a poolside restaurant at this property.

Does Crystal Waterworld Aqua Collection include a casino?

No, Crystal Waterworld Aqua Collection doesn't have a casino.

Is there an indoor pool at Crystal Waterworld Aqua Collection?

Yes, this property has an indoor pool along with 3 outdoor pools.

What will couples enjoy most about a stay at Crystal Waterworld Aqua Collection?

There are plenty of amenities for couples at this property, including a private beach, a beach bar, and 8 restaurants.

Does Crystal Waterworld Aqua Collection have a hot tub?

No, but guests can enjoy a steam room at this property.

Does Crystal Waterworld Aqua Collection feature a restaurant that includes a breakfast menu?

Yes, Crystal Waterworld Aqua Collection has 8 restaurants, and serves breakfast for a surcharge.

Does Crystal Waterworld Aqua Collection allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crystal Waterworld Aqua Collection.

Does Crystal Waterworld Aqua Collection have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to Crystal Waterworld Aqua Collection?

The closest major airport to Crystal Waterworld Aqua Collection is Antalya Intl. Airport (AYT), which is 27.6 mi away (50 minutes by car).

Are there rooms with balconies at Crystal Waterworld Aqua Collection?

Yes, every guestroom at Crystal Waterworld Aqua Collection comes with a balcony and some offer sea and garden views.

Crystal Waterworld Aqua Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 87 out of 213 reviews
Rating 8 - Good. 50 out of 213 reviews
Rating 6 - Okay. 34 out of 213 reviews
Rating 4 - Poor. 21 out of 213 reviews
Rating 2 - Terrible. 21 out of 213 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 7 nights in Jul 2021
Verified

10/10 Excellent

Daoud Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoying for a week might will visit agin in future
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Sakib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, staff and service. Huge plot with several pools and many slides, multiple restaurants on site, good food
Stayed 6 nights in Aug 2022
Verified

8/10 Good

RABIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of different things to do and there is always something new everyday
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Ayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For those who love slides

This is my second time at this hotel, and as I said if I repeated it, it means I enjoyed it for the first time. Precisely this year, the food was very good compared to the previous visit, especially the dinner, everything was excellent. It is important to note that the hotel is very large and those who have small children do not forget the stroller and those who do not like to walk a lot, this is not the hotel for him. I really liked the food, the slides, the swimming pools, etc.
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Abdel

Disliked: Staff & service, property conditions & facilities
Worst experience of my life
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Yusuf

Disliked: Cleanliness
Not like we expected unfortunately
Stayed 10 nights in Jul 2023
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best all-inclusive hotels my family and I have ever stayed at. The staff were exceptional – always polite, kind, and incredibly helpful. The property itself is massive, offering a wide range of amenities and activities for guests of all ages. The dining options were outstanding, with a diverse selection of delicious food available around the clock. You’ll find countless bars and snack buffets scattered throughout the resort, ensuring you’re never far from a quick bite or refreshing drink. The hotel boasts a beautiful, private beach with a beautiful coastline, perfect for a relaxing day by the sea. On the opposite side of the property, there’s a big water park, complete with exciting rides for both adults and children, adding an extra layer of fun for families. Evenings at the hotel are a true highlight, with top-notch entertainment every night. There are dedicated children’s programs, followed by impressive, diverse shows for adults. After that, the night continues with live music or DJ sets, each themed differently to keep things fresh and exciting. We had an absolutely wonderful time here and would highly recommend this hotel to anyone – it’s incredibly family-friendly, with something for everyone. We will definitely be back!
Stayed 7 nights in May 2025
Verified

4/10 Poor

Behzad

Disliked: Cleanliness, staff & service, amenities
I really do not recommend this place! the staff & services are just terrible and sometimes even rude! the in-room air conditioning system was just a mess and three of us ended up ALL SICK at the end of our vacation...the food quality is also below average as compared to other all-inclusive places I travelled before e.g. in Cancun. There are some non-fresh items that you see routinely in the buffet, and I am not sure whether they actually test them for expiration etc. we had a few instances of stomach upset immediately after lunch/dinner and so Please be aware of these items! The ONLY thing that I really enjoyed here was the late night music and bar.., I thinks that was actually very good and the ONLY reason I ended up giving an overall rating of Poor instead of terrible!
Stayed 8 nights in Aug 2023
Verified

6/10 Okay

Derya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes Service. Das Essen leider nicht mein Geschmack. Wenn man richtig türkisches Essen gewohnt ist, und dann hier zu Abend ist, wird man schwer enttäuscht sein. Aufteilung vom Hotel auch nicht so toll. Da alles in die Länge gezogen wird, ist der Fußmarsch auch ziemlich weit. Pool im auqapark ziemlich warm. Die Pools in denen alle rutschen hinein führen viel zu kalt. Der Pool an denen poolspiele gemacht werden, über den man nur durchs Hotel kommt, auch viel zu kalt. War kein einziges Mal in 7 Tagen darin
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

uldes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mycket rent ifrån personalen väldigt bra service för att vara så stort hotell 24h service o mat om man ville något
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

ERTUGRUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel misafirlerine tatilde olduklarını hissettiriyor. Peki nasıl? Öncelikle hiçbir şey için bir koşuşturmaca yok. Her şey planlanmış ve belli ki üst düzey bir yönetim performansı var. Çalışanlar arasında ileriki yaşlarda yurdum insanları da var, ki bu istihdam beni çok mutlu etti, genç Türk çalışanlarda. Hijyen sorunu yok. Tek tavsiyem aquaparkta, kobra kaydırağın yanındaki kaydıraktan çıkışta su derinliğinin arttırılması. Oğlumla kayarken çıkışta alabora olduk ve derinlik az olduğu için kafamı çarptım. Yine de biz memnun ayrıldık. Başarılarınızın devamını dilerim.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Nouar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La piscine super sale, ma fille, elle a pris une m

La piscine c’est trop sale ma fille elle a chopé un microbe , ça m’a coûté 3000€
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Soner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute hotel
Stayed 5 nights in Aug 2025
Verified

4/10 Poor

Rafail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beim Check-in im Hotel mussten wir 3–4 Stunden warten. In den Zimmern fiel alle 2–3 Stunden der Strom aus, wodurch es sehr heiß wurde. Es waren extrem viele Menschen da (ca. 3500 Gäste), darunter auch sehr viele Kinder. Das Essen wiederholte sich ständig. Auf dem Parkplatz wurde mein Auto zerkratzt. Kurz gesagt: Suchen Sie sich lieber ein anderes Hotel mit maximal 1500 Gästen, wenn Sie Ruhe, Ordnung, Sauberkeit und Qualität wünschen.
Stayed 8 nights in Aug 2025
Verified

4/10 Poor

Aysun

Disliked: Cleanliness, staff & service, property conditions & facilities
Beim Check-in im Hotel mussten wir 3–4 Stunden warten. In den Zimmern fiel alle 2–3 Stunden der Strom aus, wodurch es sehr heiß wurde. Es waren extrem viele Menschen da (ca. 3500 Gäste), darunter auch sehr viele Kinder. Das Essen wiederholte sich ständig. Auf dem Parkplatz wurde mein Auto zerkratzt. Kurz gesagt: Suchen Sie sich lieber ein anderes Hotel mit maximal 1500 Gästen, wenn Sie Ruhe, Ordnung, Sauberkeit und Qualität wünschen.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Hussein Qasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles perfekt 👌
Stayed 7 nights in Jul 2025
Verified

4/10 Poor

Ezgi

Liked: Cleanliness
Mutfak cok zayif ve kalitesiz neredeyse ac kalicakdik.aqualari cok ii
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Resort ist groß und es gibt unzählige Möglichkeiten der Freizeitgestaltung. Es fehlt an nichts. Das Personal ist sehr zuvorkommend und sehr höflich. Wir hatten einen schönen Urlaub und kommen sehr gerne wieder.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Ali Shayan

Liked: Cleanliness, staff & service
Väldigt bra valuta för pengarna och kan rekommendera resorten för familjer som inte vill betala en förmögenhet. Detta är ett 4 stjärnigt hotell.
Stayed 7 nights in Jun 2025
Verified

4/10 Poor

Marco

Disliked: Cleanliness, staff & service
Positiv: Rutschen sehr schön und Essen ist gut. Negativ: Shampoo wurde erst nach zwei Tagen aufgefüllt (nach Aufforderung). Musik im kids club und bei der Kinderdisco viel zu laut. Tische werden beim Essen nur notdürftig abgewischt. Service absolut unterbesetzt und großteils nicht geschult.
Stayed 5 nights in Oct 2024
Verified

4/10 Poor

bünyamin

Disliked: Cleanliness, staff & service, property conditions & facilities

Cyrstal waterworld

Otel genel olarak fena değil en güzel yanı aqua parklar Fakat yemek ve temizlik konusu çok sıkıntılı. Geçen sene de bu otelde tatilimi yapmıştım o zmn da yemekler konusunda uyarıda bulundum ama daha çok geriye gitmiş durumda. 2 inci günden sonra yemek yiyecek bişey bulamıyorsunuz. Etlerin içinde devamlı sert şeyler çıkıyor. Aqua parklarin ordaki tuvalette 3 taneden bir tanesi açık onun da kapısı bozuk ve içi devamlı kirli. Tuvaletlerin temizlik konusu da çok sıkıntılıydi. Sonuç olarak seneye burayı tercih edeceğimi hiç zannetmiyorum
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Heidi

Disliked: Amenities, property conditions & facilities
Wir haben das Hotel wegen des großen Rutschenparks gebucht. Unser Zimmer war ganz schön abgerockt, Kanten an den Schränken ausgeschlagen, beide Kühlschränke der Minibar total gelb innen. Im Bad Ränder der Zahnputzbecher der Vorgänger. Unser Opa musste sogar umziehen, da auf seiner Etage ein Wanddurchbruch der Außenwand stattgefunden hat. Der Wechsel des Zimmers hat problemlos geklappt. Je länger wir da waren, desto mehr haben wir uns arrangiert und „eingewöhnt“ aber leider kein Vergleich zu unseren letzten Hotels in der Türkei. Leider hat das Rezeptionspersonal wenig englisch gesprochen (deutsch verlange ich schon gar nicht), sodass die Verständigung teilweise schwierig war. An der Gästebetreuung wiederum hat alles super geklappt, dort konnte der Mitarbeiter super englisch und einer sogar ein bisschen deutsch. Beim Essen war es immer sehr laut, das ist einfach der Größe des Hotels geschuldet (weiß man ja vorm buchen), die Auswahl war groß und gut, habe ich aber auch schon besser erlebt. Wir hatten viele russischeGäste, wenig deutsche, und einige Iraker/Iraner. Zusammengefasst würde ich sagen, war’s ok aber nochmal muss ich es nicht haben.
Stayed 8 nights in Jun 2024
Verified

8/10 Good

Senad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist gut organisiert,ich kann wärmstens empfehlen.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities
Ein extrem grosses hotel, sehr angenehm vorallem für die famillien. Es hat mich mit den täglichen live band auftritten sehr überrascht. Das personal sehr zugänglich und nett. Sauber erhaltenes gym studio und das essen schmeckt lecker rund um die uhr😎
Stayed 10 nights in Jun 2024