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Hotel Zenit Diplomatic

4.0 star property
Hotel with a seasonal outdoor pool, near Caldea Spa

Choose dates to view prices

Photo gallery for Hotel Zenit Diplomatic

Exterior
Outdoor pool
Meeting facility
Reception
Coffee shop

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
Avinguda de Tarragona, s/n, Andorra la Vella, AD500
  • Andorra Massage
    ‪3 min walk‬
  • Pyrenees Andorra Shopping Centre
    ‪6 min walk‬
  • Caldea Spa
    ‪13 min walk‬
  • La Seu d'Urgell (LEU)
    ‪33 min drive‬

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Room options

View all photos for Triple Room

Minibar, in-room safe, cribs/infant beds, rollaway beds

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Double Room

Minibar, in-room safe, cribs/infant beds, rollaway beds

Double Room

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Comfort Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, cribs/infant beds, rollaway beds

Double Room Single Use

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (2 adults and 1 child)

Minibar, in-room safe, cribs/infant beds, rollaway beds

Triple Room (2 adults and 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Andorra la Vella

Hotel Zenit Diplomatic places you within a mile (2 km) of popular attractions like Caldea Spa and Pyrenees Andorra Shopping Centre. This 85-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Andorra Massage - 3 min walk - 0.2 miles
  • Pyrenees Andorra Shopping Centre - 6 min walk - 0.4 miles
  • Placa del Poble - 8 min walk - 0.4 miles
  • Casa de la Vall - 9 min walk - 0.5 miles
  • Caldea Spa - 13 min walk - 0.7 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 37 min drive
  • Barcelona El Prat Airport (BCN) - 165 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Diamant Andorra - ‬17 min walk
  • ‪L'Orri - ‬20 min walk
  • ‪Lizarran Andorra - ‬15 min walk

About this property

Hotel Zenit Diplomatic

Hotel with a seasonal outdoor pool, near Caldea Spa
At Hotel Zenit Diplomatic, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Self parking is offered for EUR 18 per night. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and free newspapers.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Minibars, hair dryers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Catalan, English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 18 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,690 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.0 per day
  • Cribs/infant beds are available for EUR 4.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Covered self parking fee: EUR 18 per night
  • Crib (infant bed) fee: EUR 4.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Zenit Diplomatic
Hotel Zenit Diplomatic Andorra La Vella
Zenit Diplomatic
Zenit Diplomatic Andorra La Vella
Hotel Zenit Diplomatic Hotel
Hotel Zenit Diplomatic Andorra la Vella
Hotel Zenit Diplomatic Hotel Andorra la Vella

Frequently asked questions

Are free cancellation options available at Hotel Zenit Diplomatic?

Hotel Zenit Diplomatic provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Zenit Diplomatic?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Zenit Diplomatic on Jul 22, 2025 start from $65.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Zenit Diplomatic?

This hotel is located in Andorra la Vella, just steps from Andorra Massage and Parc Central, and within a short walk of Fountain Circuit 1 Trail. You'll also find Caldea Spa and Pyrenees Andorra Shopping Centre within a short drive.

Will I be able to park at Hotel Zenit Diplomatic?

Yes, covered parking is offered for EUR 18 per night. Though parking is limited, accessible parking and electric car charging are also available.

Does Hotel Zenit Diplomatic feature a casino?

No, Hotel Zenit Diplomatic doesn't have a casino.

Will I find an indoor pool at Hotel Zenit Diplomatic?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 9:00 PM and the seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Hotel Zenit Diplomatic?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Zenit Diplomatic have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Zenit Diplomatic feature a restaurant that includes a breakfast menu?

Yes, Hotel Zenit Diplomatic serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Zenit Diplomatic allow pets to stay for free?

No, pets aren't allowed at Hotel Zenit Diplomatic.

Does Hotel Zenit Diplomatic have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hotel Zenit Diplomatic?

The closest major airport to Hotel Zenit Diplomatic is La Seu d'Urgell (LEU), which is 16.9 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Hotel Zenit Diplomatic?

No, there aren't any guestrooms with balconies at Hotel Zenit Diplomatic.

Hotel Zenit Diplomatic Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 119 out of 531 reviews
Rating 8 - Good. 187 out of 531 reviews
Rating 6 - Okay. 116 out of 531 reviews
Rating 4 - Poor. 67 out of 531 reviews
Rating 2 - Terrible. 42 out of 531 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

P D C

Stayed 1 night in Jan 2025

6/10 Okay

Joel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Esteban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was fine
Stayed 2 nights in Oct 2024

2/10 Terrible

jk

Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel is nice, affordable, and a decent breakfast! Definitely would stay here again
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Advertised as a 4 star hotel and I suppose it was in the 70's and 80's. Nowadays, it's a bit tired and in need of a refurbishment. Having said that, the staff are wonderful and the hotel is clean. Our room had workable air conditioning. The hotel advertises EV Charging but, in reality it's a few 13 amp sockets and the loan of a granny charger. However, I can't complain as the charging was free. There are two garage floors and most bays didn't have power so EV drivers may find it difficult to park near a power socket. If you like shopping, the hotel is ideally situated very close to the main shopping area. There's also a hiking path just behind. In my view, the staff were the stars at this hotel. I'd go back just for that reason.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer, Baltimore

Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

6/10 Okay

Petros

Liked: Cleanliness, room comfort
Disliked: Staff & service

Needs update and training their cleaners

It was really central and easy to walk everywhere. The bed was comfortable. Took my first shower with no shower gel, the bottle attached in the bathroom was completely empty. Used my own hair shampoo as a shower gel. Reception apologized and asked the cleaner to fill it up. Following day and after cleaner already cleaned my room in the morning, while I was away, I came back to change clothing around 13:30 and the cleaning supervisor without knocking the door entered my room! Again reception apologized. The hotel needs and update and definitely doesn’t feel that this is a 4 star hotel. The reception staff spoke English and were polite.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great for an overnight stay. Secure underground parking for our motorcycle. The meal deal breakfast and dinner buffets were an absolute bargain.
Stayed 1 night in May 2024

10/10 Excellent

Julio A Jorge, Miami

Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a expensive charge for parking. But all rest is very good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in great location; comfy bed; spacious room; friendly staff; a pool; I definitely recommend it
Stayed 2 nights in Sep 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Fabulous hotel, wonderfully helpful staff that went above & beyond to assist us extend our stay. Lovely large room. Well appointed bathroom. Very comfortable beds. We ate in snack room & restaurant, food was good quality & nicely cooked. Breakfast buffet was superb & included cooked option that was being freshly cooked. I would definitely recommend this hotel.
Stayed 1 night in Jun 2023

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, room comfort

Just Okay

Nothing was per say wrong with the hotel...the less than great review is just because I would never consider it a 4 star hotel. The hotel has better ratings and is more expensive than we experienced. If I'm going to be paying that much, I would expect a nicer stay. The one positive is the location was very good - walking distance to the center and shopping areas.
Stayed 1 night in Nov 2021

6/10 Okay

Jon

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Average!

Dated but clean hotel. Advertised with free parking but not available on arrival. Room key didn't work first time - no apology!
Stayed 1 night in Oct 2021

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andorra trip

Hotel in a good central location, friendly staff and clean hotel.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean staff very friendly
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has free parking near the center of town. Walk to the main tourist area about 5-10 min.
Stayed 1 night in May 2019

8/10 Good

John

Liked: Staff & service

Not worthy of 4*

Certainly not worth a 4* rating. Wi-fi was almost non existent and beds not overly comfortable. Hotel looks a little run down and could do with some TLC. Well located for the bus station and a 10 minute walk to the main shopping area so can’t complain about the location. For the money, you can probably do a lot better.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018