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Alpenhotel Schlüssel

3.0 star property

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Photo gallery for Alpenhotel Schlüssel

A snow-covered mountain village with buildings and a river.
Restaurant
Reception
A hotel room with a large mirror, a bed, a desk, and a wardrobe.
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Gotthardstrasse 30, Andermatt, 6490
  • Place, Gütsch
    ‪1 min walk‬
  • Place, Basecamp Andermatt
    ‪8 min walk‬
  • Place, Naetschen Ski Lift
    ‪8 min walk‬

Room options

View all photos for Comfort Double Room

110-cm flat-screen TV with cable channels, TV

Comfort Double Room

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Triple Room

110-cm flat-screen TV with cable channels, TV

Comfort Triple Room

  • Mountain view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Andermatt

Alpenhotel Schlüssel places you next to Gütsch and within a 5-minute walk of Andermatt Museum. This 24-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Gütsch - 1 min walk - 0.0 miles
  • Andermatt Museum - 5 min walk - 0.3 miles
  • Basecamp Andermatt - 8 min walk - 0.5 miles
  • Naetschen Ski Lift - 8 min walk - 0.5 miles
  • Gemsstock Cable Car - 8 min walk - 0.5 miles

Getting around

  • Andermatt Station - 5 min walk

Restaurants

  • ‪Spun Restaurant - ‬11 min walk
  • ‪Spycher - ‬2 min walk
  • ‪Nooba - ‬12 min walk
  • ‪Restaurant Nätschen - ‬7 min drive
  • gemsstock bar

About this property

Alpenhotel Schlüssel

Guests staying at Alpenhotel Schlüssel enjoy free WiFi in public areas, a terrace, and a vending machine. You can take advantage of free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
Guests can expect free WiFi and 110-cm flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer deep soaking tubs and hair dryers. Furnished balconies, sitting areas, and espresso makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Cross-country skiing
  • Designer stores
  • Golf driving range
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ski passes
  • Ski storage
  • Snowboarding

Family friendly

  • Children's games
  • High chair

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 7 and May 19.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpenhotel Schlussel
Alpenhotel Schlussel Andermatt
Alpenhotel Schlussel Hotel
Alpenhotel Schlussel Hotel Andermatt
Alpenhotel Schlüssel Hotel ANDERMATT
Alpenhotel Schlüssel Hotel
Alpenhotel Schlüssel ANDERMATT
Alpenhotel Schlüssel Hotel
Alpenhotel Schlüssel ANDERMATT
Alpenhotel Schlüssel Hotel ANDERMATT

Frequently asked questions

Are free cancellation options available at Alpenhotel Schlüssel?

Alpenhotel Schlüssel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Alpenhotel Schlüssel?

This hotel is located in Andermatt, just steps from Gütsch and Andermatt Museum, and within a short walk of Basecamp Andermatt. You'll also find Naetschen Ski Lift and Gemsstock Cable Car less than a mile away.

Will I be able to park at Alpenhotel Schlüssel?

Yes, uncovered self parking is offered for free at the hotel.

Does Alpenhotel Schlüssel include a casino on the premises?

No, Alpenhotel Schlüssel doesn't have a casino.

Will I find an indoor pool at Alpenhotel Schlüssel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Alpenhotel Schlüssel?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a down comforter, and an espresso maker.

Are there hot tubs at Alpenhotel Schlüssel?

No, there isn't a spa tub at this hotel.

Does Alpenhotel Schlüssel have a restaurant with a breakfast menu?

Alpenhotel Schlüssel offers free buffet breakfast each morning though there is no restaurant.

Will Alpenhotel Schlüssel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Alpenhotel Schlüssel.

Are there connecting rooms at Alpenhotel Schlüssel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Alpenhotel Schlüssel?

Yes, every guestroom at Alpenhotel Schlüssel comes with a furnished balcony and some offer mountain views.

Alpenhotel Schlüssel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simeon

Liked: Cleanliness
Great location and great friendly staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel minutes from the slopes.

Wonderful location, great hotel, awesome proprietor.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lived it-i’d highly recommend it
Stayed 1 night in Jun 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
This little hotel is in the heart of Andermatt. Very close to everything, groceries, restaurants, ski lift and train station.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sijen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay and hospitality. We hope to be back again soon.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Heaven

I would stay a this wonderful hotel if I ever get the chance to go back to Andermatt. The owner was amazing and very helpful and somewhat funny at times.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and always available. The rooms are modern, very clean, and spacious compared to most European properties I’ve stayed in. The location is ideal as the hotel is situated at the midpoint between the two lifts in town. I highly recommend this hotel.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietor was friendly, humerus, and helpful. Very clean property right downtown Andermatt. Would highly recommend.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, easy to find, centrally located, nice deck area, the bus stops very close to the hotel and the owner was very nice and takes time to help customers enjoy their stay in Andermatt. Thomas will make dinner reservations, guide service and just generally point you in the right direction. The room was really nice and seemed recently remodeled. I would stay again.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Schlüssel is located close to the train station and near the local bus stop (blue and red lines). Breakfast options were great. You can ski to the middle of town from the Gemstock then walk about 300 meters back to the Hotel. Many good restaurants are nearby. I would consider a longer stay next time I'm in Andermatt.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Experience

Alpenhotel Schlüssel was a perfect hotel for my partner and I during our recent ski trip to Andermatt. Thomas and his team were so welcoming, helpful, and friendly. The hotel is a 5 minute walk from the train station and a 5 minute walk to both Andermatt gondolas. The ski storage room (and the heated ski boot rack) was a great convenience. The room was cozy, clean, and comfortable and the view from our balcony was stunning. The included breakfast and coffee were the perfect start to the day (and the house-made apricot jam was spectacular). I would highly recommend this hotel - and if we come back to Andermatt, will definitely stay there again! Thank you to Thomas and the Alpenhotel Schlüssel team for making our trip to Andermatt so lovely.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wordt erg vriendelijk geholpen en alles was netjes. Ontbijt uitgebreid en goed.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar, sehr netter Gastgeber, freundlicher Service beim Frühstücksbuffet, würden wieder hingehen.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne neue Zimmer
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage im Zentrum, sauber, sehr freundlich. Gute hochwertige Ausstattung
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Pauliina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erittäin siisti, remontoitu huone ja ystävällinen henkilökunta. Sijainti loistava
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliche Betreuung , schönes Haus, gute Lage Das Preis- Leistungsverhältnis ist an der oberen Grenze
Stayed 4 nights in Mar 2022
Verified

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bon hôtel, chambre spacieuse, très bien situé. Très bon service
Stayed 5 nights in Jul 2021
Verified

8/10 Good

Schlüssel

Liked: Cleanliness, staff & service
Der Aufenthalt war so wie erwartet, leider getrübt durch Corona (2 Restaurants kurz zuvor geschlossen)
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tine Hovde

Stayed 2 nights in Jul 2025
Verified

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Francesco

Stayed 2 nights in Jan 2024