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SpringHill Suites Anchorage University Lake

3.0 out of 5.0

Recent guest reviews

I would highly recommend this hotel to anyone looking for a great location, fabulous staff, terrific food, and a reasonable price. My only complaint is that my stay was too short and I gained 2 lbs from eating the free breakfast. :o)

Got there 3 hours late; staff was helpful and courteous ! Room was great and lots of breakfast choices and all day coffee!

It was walking distance to the Great Alaska Shootout. The staff was helpful and friendly. The included breakfast was very good and offered many choices! The room layout was excellent.

This was from off-peak season...The staff are very accommodating. Contacted them and they set up my shuttle delivery and check in was a breeze. I wasn't staying a second night so I had to check out, but the staff allowed me to leave my bags behind the desk so I didn't need to bring them with me to an interview and they even let me use the shuttle service again. Fantastic people.

Very pleasant, quiet hotel. Very clean. Good value, loved the breakfast.

The staff was friendly and the room clean. I rated it lower than I probably would have because the place had construction going on and that made it less convenient.

The room was very clean and liked the lay out of the suite but breakfast was terrible

The room we had was very nice. The staff were helpful when asked something. Breakfast was good and they always kept things hot and full.

Very clean and modern. Easy access to park. Nice patio in back with big hit rock fire pit.

Updated hotel with amenities. Enjoyed having breakfast available for family. Location was within easy drive to downtown or outside of town. The only negative was construction in lot next door that was loud at times during the day.

We thought all Springhill Suites were created equally. We were wrong. Our first hotel room was dirty (smudges all over the mirrors, trash inside of the room heater, stains on couch) and in disrepair (broken room heater, crack through the shower floor). After our first night in the hotel and we had spread all our stuff out, we got a phone call message stating that the shower was leaking to the room below us and we needed to move. We had to move all of our stuff to the other end of the hallway. We were not offered any special discount or room upgrade. Just expected to move rooms. The new room was also dirty (smudges on mirrors, unknown brown smudges all over the shower walls). One day after we came home, the room service had left a bag of trash in the middle of the floor. The hallways smelled terrible. The breakfast was very mediocre. The staff were terrible with customer service.

The beds were comfortable and the complimentary breakfast was extensive. Check-in and check-out times were appropriate. Location is great for persons discharged from the hospital. The hotel provided a wheelchair for the surgery patient, but patient had to provide someone to bring it to the car and room. It would have been nice if they had someone to help with the wheelchair and the luggage. Also, we were put in a cluster of rooms where all four door opened next to and across from each other. It was very noisy until 2 AM with doors opening and shutting loudly, people running through the halls as well as talking. Not very conducive to sleep. The room heat had been set to 78 and it could not be lowered no matter what we tried. There should be an instruction sheet posted on how to adjust heat. 78 is too hot for sleeping.

Good hotel. Great Service. We were a group of 6 in the same room and we were comfortable. The room was clean and the breakfast was good.

Everything was just right. The biggest thing I noticed was how quite the rooms were. No noise from above or eather side. Will stay there again.

Pretty location, very clean, large rooms. A good value for the expensive Anchorage area.

I was very happy with the hotel and staff. I would rate the eggs at breakfast as a 1. Just wished there could be something else besides fake eggs. All in all I would still rate it a 5.

Staff was awesome and pleasant. Checking in was fast. The reason I gave a 4 on room cleanliness was because of a stain on couch and carpet but Other than that everything was perfect.

Very clean and new hotel. Great staff and a nice setting. Not too close to downtown but we were not looking for that or expecting that. Would be great for a business traveler.

The room was very nice and clean. Breakfast provided though I didn't make it. Pool for the kids.

The hotel was comfortable, the staff sweet, and the grounds lovely. It was a great base from which to explore.

4050 University Lake Dr Anchorage AK

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

SpringHill Suites Anchorage University Lake places you next to Alaska Pacific University and within a 15-minute walk of University of Alaska - Anchorage. This 3-star hotel has 159 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center. Sullivan Arena and Providence Alaska Medical Center are also nearby.


Dining

Free buffet breakfast is offered each morning.


Rooms

All 159 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Coffee makers, ironing boards, and desks are also available.


Property features

At SpringHill Suites Anchorage University Lake, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Studio, Multiple Beds

Queen 2 | Sleeps 6

Guest reviews for SpringHill Suites Anchorage University Lake

Everyone (11) Business (3) Couples (7) Family (20) Friends (1) Other (6)
5

beautiful surroundings and great staff!

Everyone

I would highly recommend this hotel to anyone looking for a great location, fabulous staff, terrific food, and a reasonable price. My only complaint is that my stay was too short and I gained 2 lbs from eating the free breakfast. :o)

By , from Mississippi on Aug 2, 2017

5

best location to visit my sister

Everyone

Got there 3 hours late; staff was helpful and courteous ! Room was great and lots of breakfast choices and all day coffee!

By , from Southern New Jersey on Mar 30, 2017

4

nice hotel close to university stadium

Everyone

It was walking distance to the Great Alaska Shootout. The staff was helpful and friendly. The included breakfast was very good and offered many choices! The room layout was excellent.

By , from Harlingen, TX on Mar 8, 2017

5

good location for the hospitals

Everyone

This was from off-peak season...The staff are very accommodating. Contacted them and they set up my shuttle delivery and check in was a breeze. I wasn't staying a second night so I had to check out, but the staff allowed me to leave my bags behind the desk so I didn't need to bring them with me to an interview and they even let me use the shuttle service again. Fantastic people.

By , from MPLS on Feb 14, 2017

4
Everyone

Very pleasant, quiet hotel. Very clean. Good value, loved the breakfast.

By on Jan 9, 2017

4

nice and close to the universities

Everyone

The staff was friendly and the room clean. I rated it lower than I probably would have because the place had construction going on and that made it less convenient.

By on Dec 27, 2016

Review comment responded on Dec 29, 2016

Thank you for your feedback! Just to clarify, the construction is related to the office building going up in front of the hotel and the whole project should be completed in the next couple weeks. We're equally as excited for the noise to end and hope to be at your service again soon!

3
Everyone

The room was very clean and liked the lay out of the suite but breakfast was terrible

By on Jul 27, 2016

5

very nice!

Everyone

The room we had was very nice. The staff were helpful when asked something. Breakfast was good and they always kept things hot and full.

By , from Minneaota on Jul 25, 2016

5

nice patio and connection to park

Everyone
Park with walking trails

Very clean and modern. Easy access to park. Nice patio in back with big hit rock fire pit.

By , from Texas on Jul 21, 2016

4
Everyone

Updated hotel with amenities. Enjoyed having breakfast available for family. Location was within easy drive to downtown or outside of town. The only negative was construction in lot next door that was loud at times during the day.

By on Jun 11, 2016