I liked the bathroom set up. I loved the wifi-tv. The bed was clean and neat. Soft pillows. Nice living room set up! Busy outside during the day. Nice decor&amenities!
Friendly people. Arrived late and they let me do a late check-out.
Been staying here for years. I'll never come back. On the website, they went through the trouble of putting up a bunch of covid-19 readiness hogwash. They knowingly left the hotel features the same. Specifically, pool, spa, fitness room, hot buffet breakfast. Once you get there, after it's too late to cancel your reservation, they let you know it's all gone. Even the phone hold message is still bragging about these features. The lobby felt like a morgue. They had pre-made bag "breakfast" that only about 25% of the world population can eat. Yogurt, milk, and muffins, likely made with milk. If you, with your little b-n-b pulled a bait-and-switch like that, you would be sued for fraud, and lose. The big guys, getting bailout money, are exempt from such things. Most vexing and depressing hotel experience I've ever had. Hotel chains are incapable of shame.
It was clean and the staff were friendly. The breakfast area was a little small.
Customer service was excellent! I love this property
Our stay went well except the guest next door were so loud, making noise until almost 2am.
It’s getting run down, our room wasn’t very clean and had two towels in the bathroom that’s it! For a room holding 4?! No other towels hand towels rags nothing. The pool has over 35 people in it both evenings is my stay, the wall occupancy state no more than 15.
I liked everything about this property, there is nothing I did not like.
Excellent quality hotel. The only things that would make it better is if there were more services and amenities and if the furniture and lighting fixtures in the rooms were better cared for. A lot of chairs, tables and surfaces in the rooms had noticeable scuffs, scratches, and were wobbly. However, for a hotel that provides just the basics for its price range it is the best I have ever been to for its spaciousness, staff, and comfort.
“Outstanding Service and Welcoming Staff” Total score Cleanliness 5.0 Dining 5.0 Location 5.0 Service 5.0 Amenities 5.0 Value for the Money 5.0 Title says it all. Whatever brings you to Anchorage, this is a great place to say. Anything you want to do downtown is not that far. The food is outstanding and the staff is very warm and helpful. The gym is basic but it has everything you need to work off the highly recommended seafood chowder. Rooms are large and clean, and the bathrooms have recently been updated. Each room has a smart tv and I love watching Netflix on something larger than my iPad for once while I’m on the road.
Nice staff. Noisy hallways. A short in the living area lamp caused me to unplug it. Little earthquake damage issues like windows coverings hanging off on one side and a lamp in the mirror in the shower room not working. Clean.
A nice quiet hotel away from busy streets. Room layout is a bit funky but still relaxing.
Beautiful, modern hotel close to downtown but still very quiet. Our only complaint is it would have been nice to have an adults only (18+) time for the pool/hot tub area. There were always a surplus of kiddos in the pool area (great if you're looking for somewhere family friendly), but we were enjoying a night away without our kids and never dared venture into the hot tub because of the plethora of children. Maybe make 10:00-11:00 pm adult time only for those looking to relax without shrieks and splashing?
Beautiful hotel. Lobby and breakfast area are very nice and clean and comfortable. There’s a fireplace and a fire pit outside. The room was also clean, comfortable and the layout was excellent. Only a 5-10 minute walk from the Alaska Airlines Center so if you’re going to an event there, stay at this hotel and you don’t have to deal with parking and driving in/out of the event center. Very happy with my stay and will definitely stay again and recommend.
Nice hotel in a great location. Needs to allow pets.
I was thrilled with the location in natural surroundings. Everything was perfect except the sleeper sofa cushions needed cleaning badly. I mentioned it to front desk staff when I checked out. She was very receptive and indicated they would take action immediately. I will certainly stay here again whenever I am in Anchorage.
Located in University Area, SpringHill Suites Anchorage University Lake is a leisurely stroll from popular sights such as Alaska Airlines Center and University of Alaska - Anchorage. This 159-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free self parking.
All 159 rooms feature sofa beds, microwaves, and refrigerators. Smart TVs come with satellite channels and Netflix, and guests can stay connected with WiFi and free wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.
At SpringHill Suites Anchorage University Lake, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
I liked the bathroom set up. I loved the wifi-tv. The bed was clean and neat. Soft pillows. Nice living room set up! Busy outside during the day. Nice decor&amenities!
Friendly people. Arrived late and they let me do a late check-out.
Been staying here for years. I'll never come back. On the website, they went through the trouble of putting up a bunch of covid-19 readiness hogwash. They knowingly left the hotel features the same. Specifically, pool, spa, fitness room, hot buffet breakfast. Once you get there, after it's too late to cancel your reservation, they let you know it's all gone. Even the phone hold message is still bragging about these features. The lobby felt like a morgue. They had pre-made bag "breakfast" that only about 25% of the world population can eat. Yogurt, milk, and muffins, likely made with milk. If you, with your little b-n-b pulled a bait-and-switch like that, you would be sued for fraud, and lose. The big guys, getting bailout money, are exempt from such things. Most vexing and depressing hotel experience I've ever had. Hotel chains are incapable of shame.
It was clean and the staff were friendly. The breakfast area was a little small.
Customer service was excellent! I love this property
Our stay went well except the guest next door were so loud, making noise until almost 2am.
It’s getting run down, our room wasn’t very clean and had two towels in the bathroom that’s it! For a room holding 4?! No other towels hand towels rags nothing. The pool has over 35 people in it both evenings is my stay, the wall occupancy state no more than 15.
