NH Collection Amsterdam Doelen5.0 out of 5.0
Recent guest reviews
We recently stayed at this hotel at the end of our vacation. The staff were outstanding. We arrived very early and although our room was not available they offered us an area to freshen up and secured our bags. The concierge service was phenomenal, providing us with excellent directions and a variety of sights,restaurants and attractions. The rooms are large for a boutique hotel and the hotel is a historical building and very pretty. The location is spectacular in a beautiful spot on one of the canals. Our room faced the canal on the 5th floor and we loved it. The beds were comfortable and The showers had great water pressure. The breakfast buffet was delicious and you can order off the menu along with the buffet. I suggest the pancakes they were yummy. Trust the concierge. Both of them listened to our preferences and each recommendation was perfect. We thoroughly enjoyed each moment.
It was a very hot weather, I was allocated a room in which the air con was ineffective and reported it to the front desk. They came and checked and realised there was a fault. They immediately found another room which was much cooler and moved me there, although it was an upgraded room, more spacious and with a nice view of the canals. This was customer service at its best. The bed was very comfortable, the bathroom had no bath but the shower was fine. Breakfast was excellent. The smoked salmon was fantastic and so was everything else. Service was also excellent. This was a near perfect 5* experience. The only area they can improve is food in the restaurant in the evening which I had the first night. It was certainly not up to the standard of everything else in this hotel. But there are plenty of restaurants around there.
We had one of our best hotel experience. The service was extraordinary, the kindness, the generosity and warm welcome. We were in contact with the hotel few days before our coming and they arrange us everything we ask and made their best to make it wonderful vacation. The location is the best you can ask,center but still quiet and pastorality. The rooms are clean,modern and well equipped.
Had a fantastic stay at this hotel. Very informative staff, all speak English (and many speak multiple languages) and all are only too happy to help. Rooms are spacious for Amsterdam and very nice. Great food at breakfast and very nice bar. Possibly located in one of the best places in Amsterdam, right on a canal overlooking some nice canals, we got to see every tourist area in Amsterdam all within walking distance from the hotel. The hotel has some great history which the staff will tell you all about if requested. We were told everything we needed to make our holiday great. Well recommended hotel.
Great hotel with an even greater staff who went out of their way to make sure our stay at their hotel was enjoyable and our visit to Amsterdam was memorable. All staff members were helpful in assisting us in planning our tours and sights of the surrounding area. The rooms were greatly appointed and very spacious.
Can't say enough about service, cleanliness and location. Everything was superb and not one complaint, the hotel Director, Ms. Veenhoven, was amazing and and it shows from all the employees with smiles. Everything was perfect, happy wife, happy life..my wife was amazed with everything as was I. If you truly want world class service in Amsterdam this is the place to stay. She loved the breakfast, so thank you to staff !! Impressive ! The room manager was the best ! She went out of way, please tell her thanks again !! 5 Star all the way around from the beginning to when we departed. We stayed May 18 -23 and we had such a good time we cancelled our flight home stayed an extra night, that's how perfect everything was and I've never done that before. AMAZING ! Thank you NH Collection Doelen ! We'll be back soon
My parents just returned from a trip to Amsterdam -- they stayed at the NH Collection Doelen. During their trip, my mother took a fall in town and broke her hip and wrist. The hotel staff was invaluable in working with the hospital, doctor/nurse, insurance, airline, and family. Maxime was the person who REALLY stood out. She went to the hospital with my father to help translate and get requirements from the doctor. She also used WhatApp to do a video phone call with my mom. Maxime called and texted to help bridge the distance (and time change) between Los Angeles and Amsterdam. She truly cared and it showed. My family and I truly appreciate everything she did to help my parents. The rest of the NH Collection staff knew of the situation. Each time we called the hotel, we would receive a warm reception and be connected with my father immediately. The staff would even go look for him in the dining room. The front office Manager, Minke was also helpful. During the trip, my father became sick and the hotel Doctor was dispatched to tend to him -- and brought him back to health. My family and I cannot thank the NH Collection Doelen enough for their patience, caring, and proactive communication during this emergency. If you are planning a trip for your parents -- or any loved one, I would highly recommend the NH Collection Doelen as a hotel with personnel who will treat your loved ones with special care and a commitment to get them home safely.
From check in to check out the service was impeccable. What a friendly and helpful staff they couldn't do enough for you. A special mention of all the staff at breakfast, the service and food was superb! And I must of course single out, thank and congratulate, Lennart and Mitchell, for their friendly and excellent service throughout. They made us feel so welcome. Well done lads!
The hotel is superbly located, elegantly furnished, staffed by helpful courteous people and a great value. The amenities are very nice. The views are grand and services are provided by a staff that is innovative, outgoing and superbly courteous.
My wife and i have stayed in many hotels over years. The ones where there has been nothing at all to complain about are very rare. NH Collection Doelen is one of them. Everything was just as it should have been. A clean, quiet room (with a canal view!). The bathroom was well equipped with high quality fittings. A comfortable bed. Good lighting. Good wifi. Unfailingly helpful staff ( a big thank you to Patrick and his colleagues on the guest services desk). The buffet breakfast was first class. And the hotel is located in easy walking distance of all the city centre sights and museums.
- Walking distance to Flower Market and Rembrandt Square
- Free WiFi in rooms and public areas
- 24-hour front desk
- Airport shuttle (fees apply)
Located in Amsterdam City Centre, NH Collection Amsterdam Doelen is within a 5-minute walk of popular attractions such as Flower Market and Rembrandt Square. This 81-room, 5-star hotel welcomes guests with conveniences like a coffee shop/café, 24-hour room service, and free in-room WiFi. It's in central Amsterdam and also a short walk from Stopera and Begijnhof.
Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
NH Collection Amsterdam Doelen's 81 rooms provide minibars, safes, and phones. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Desks are also standard.
Guests staying at NH Collection Amsterdam Doelen enjoy free WiFi in public areas, free newspapers, and wedding services. Airport transportation is made easy with an airport shuttle at scheduled times for EUR 16 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. This luxury hotel also has an ATM.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 387 reviews