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Regency Palace Amman

5.0 out of 5.0

Recent guest reviews

As a lot of reviewers said, the rooms are definitely not five stars, quite old. What bothered me more is the bathroom, VERY low quality, and I've added pictures of the sink and the floor to demonstrate. Ordered breakfast in the room once, they got double the order and charged me for it, when I returned what I hadn't paid for, it was a hassle for them to return the money as they kept insisting that they would give me a free breakfast the following day, but I wasn't staying a following day. It was sorted at the end. Breakfast in the room was not good at all. Bread was stale, cold and I'm betting from the breakfast buffet of the previous day (if not 2 days). And eggs were not as described in the menu (they did not have grilled tomatoes and hash browns on the side, they just came alone). Also, the chair was too long for the desk and my legs were squashed in between which made it a terrible terrible terrible place if you want to work on a desk. The only thing that compensates for this is the staff is nice (except when they couldn't solve my breakfast dilemma). They called to check if "everything is ok" a couple of times.

This is great hotel and luxury brand in the center of Amman . The rooms are so big and nice decoration in 16th floor . The Spa is very high standard. There is a nice lobby area with great service I have been to a few hotels but this is by far the best. it's only 45 minutes maximum drive to the airport.

When you enter, the hotel looks impressive. However, the rooms are tired. Restaurant breakfast was very good. Service and staff were great. This hotel is about 45 minutes from the Amman airport. Hotel arranged our transport in a private car for $60.00. All smooth. If they update the rooms, the hotel would be excellent.

30 minutes walk from town center. Very expensive drinks at the bar. Dinner buffet not impressive. Very nice staff. Best days of this hotel are over, rooms need renovation, all (we stayed twice in the hotel) smell cigarettes. NOTE" if you want a real food at real prices just go outside the hotel, cross the main street and walk 200 meters left to the very small shop. There are real prices (super low),

The hotel was beautifully appointed with mosaics and flowers. The rooms were very nice and the view from our balcony was striking of the city! The staff was very helpful as well. I had breakfast and dinner in the cost of the room and the buffet was never a disappointment! The food was absolutely delicious!!!!

Got a fantastic deal on this 5 star hotel at Priceline. Having said that - my expectations were not high. Checkin was quick and the agent was super friendly. When I arrived at my room I noticed, that most things in the room needed a little refurbishing, repairing and updating). There were cracks on the wall, little mold stains, the water basin was showing signs of heavy usage - little tint chips, lose wall paper just to name a few. Overall the room was clean and still semi inviting. I went to the pool - wich you have to access through the 19th floor and then walk one level up. The pool area was clean, pool cushions showed stains, the pool water was a little too warm for me...I still enjoyed swimming, as no one else was around. If you are just looking for a place to sleep - it will be perfect - if you are looking for a 5 star level hotel in perfect conditions - you might be disappointed.

Stayed while on tour very luxurious rooms spacious and bedding very nice Would recommend to any travel great touring pricing Not too many five star hotels in Jordan this is one In the middle of no where but cry nice

Hotel Regency Palace Amman- a truly fantastic place to stay in with plenty of advantages. Comfortable hotel rooms, decent personnel, delicious food, unforgettable sights from the windows and stuff like that. Thank’s for such an amazing admission, memorizing rest, and pleasant relaxing time. Without any doubt, I advice this hotel to everyone who visits Amman. I ensure you won’t regret about spending time and money; on the contrary, you’ll make sure,that this place deserves it.

Right, this hotel has definitely seen better days.... The rooms are spacious and well appointed, however they are very tired and in need of a refit. The rooms are also not very quiet - you really can hear the traffic outside. Ask for a room facing the back of the hotel to avoid the constant traffic noise. There is WiFi in the rooms, but it is not the best - the signal comes and goes. There was a party in a suite above my room, which went on until 4.45AM. Three times the noise stopped before starting again 30 minutes later - presumably due to complaints. Why put guests in rooms under suites that are regularly used by partygoers? Changed room on our second night to avoid further interruptions. Breakfast is buffet style - nothing spectacular but perfectly acceptable. In summary, more a three star experience than five stars.

The hotel reception area and main parts are all fine but the bathrooms in all rooms that our group stayed in were very dated and in desperate need of renovation, and room service was about a 45 mins wait! The bathrooms had a horrid sour drain smell and the sinks were broken and pitted enamel and peeling wallpaper. All balconies really need attention very shabby. As another person wrote, there are parties in many different rooms at the weekend, very loud and young people shouting and playing music. We think they are young guys from families around that can just afford to rent rooms there for the night and party!!! The carpets in the dining rooms were actually filthy, and I saw a waiter drop a hand full of forks on the floor where the remains of breakfast still sat and then placing them on the place settings and not even wiping them, we washed our cutlery after that before using them! The staff were all very friendly and helpful but no tourist info. at the reception at all not even a map. The bars in reception are all very nice and looked after but the drinks are not good you really cannot taste what drink you order, they all taste like water and expensive. They give you a little plates of biscuits and an odd dip, refuse them as they will charge you 4 Euros for it. However there is a fantastic large interesting bar downstairs called Trader Vic's that play great Sala music etc. very lively and you can dance, they know how to make a drink so go there. All in all o.k but not a 5 star these days, plenty of other modern hotels to choose from so do you research.

Queen Alia Street Sport City R Amman

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Regency Palace Amman places you within a 10-minute stroll of Hussain Luna Park and Royal Culture Center. This 257-room, 5-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi. Maxim Mall and International Stadium are also nearby.


Dining

Free breakfast is included with your stay. Enjoy dining at Trader Vic s, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

Regency Palace Amman's 257 air-conditioned rooms provide balconies, free newspapers, and safes. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include phones.


Property features

Regency Palace Amman features a nightclub, an indoor pool, and a health club. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

59.0% of guests recommend this hotel

Total of 445 reviews