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Port Benidorm

4.0 out of 5.0

Recent guest reviews

Staying here now - arrived Saturday. Have read reviews about lifts - very easy when you pay attention - like I told my partner to. Scan the card under the reader and look at screen and select your floor number by touching screen. It will tell you which lift to use -a,b,c, d. We are in a room - 1602 with glass window for bathroom. It’s not that bad, it’s also a double room. Compact would be the word.we are also facing the sea and have sun all day - you don’t get that at back of building. Very clean and modern. Pillows aren’t great - like bolster pillows. All right when you asleep but may need a few sherbets to help get to sleep. Food and drink - pros and cons - I drink spirits and measures are what I call my dads measures - straight out bottle - to the imaginary line half way up glass. At times too strong for me. Branded spirits are not in all inclusive but are very cheap. Pool side food also isn’t in all inclusive. In restaurant it’s self service buffet style. I am a lactose intolerant vegetarian - someone has to be and I am fussy, I can get oat and soya milk at breakfast for cereals - but am struggling at lunch and evening - salad salad or soup / chips. There is nothing else catering for veggies. Very close to sea front and Mac Donald’s and Burger King, subway and shops and bars. Enjoying it so far - would come back and hope there is a better selection of good for veggies.

My wife and I arrived for our half board stay at Hotel Port Benidorm a little disgruntled due to the long queues caused by the new automated passport control at Alicante Airport. We were disappointed to find yet another queue at the hotel check in desk. Fortunately, the reception staff were very efficient and we were soon in our allocated room, 101 on the first floor. The room was well situated for easy access to the dining room and beautifully kept pool area. Although the air-conditioned room was a little more compact than it looked in the brochure, it was bright, tastefully decorated and immaculate. We were very impressed with the selection of English channels on the large wall mounted flat screen TV. There was a small, inbuilt fridge, kettle with tea and coffee and disposable cups. There was always hot water and fresh towels in the modern, glass bathroom, which had a good powerful hair-dryer. The only extra cost was for the safe in the room, which we didn't use. There was always plenty sun-loungers available at the pool area. However, as seems to be normal in lots of hotels now; people seem to think that it's fine to put their towels over sun-loungers before breakfast, then leave them empty for most of the day, even though there is a polite note in the welcome pack asking guests not to reserve sun-loungers with towels. The pool snack bar is reasonably priced, for example, burger, chips and a pint 6.90€. There was an excellent selection of tasty food in the well-managed dining room. Although, sometimes there was a small queue at some of the counters, the hardworking staff made mealtimes a pleasurable experience. Service at the bar was friendly and efficient, prices were very reasonable for example; 5.20€ for a bottle of wine, 2.50€ for a pint of Estella lager. My wife and I went out each evening therefore I am unable to comment on the evening entertainment. There was good Wi-Fi connection throughout the hotel. We would definitely return to this, smart well-managed hotel.

On arrival there was a large queue at reception as three coaches dropped people off within 10 minutes. This is not the hotels fault as its down to flight times, but they dealt with guests quickly and efficiently. We had an early flight so arrived around midday - some people were told to come back at 2 (they stored the luggage) for their room to be ready, but thankfully ours was ready (as were many others). A gentleman showed us how to use the lifts. Its not complicated, but the most frustrating time for us was after breakfast trying to go to the pool/out of the hotel as it was very busy, but other than that we had no problems. The room was very clean and bright, and was well cleaned every day (though sometimes not until around 2 o'clock - not an issue for us.) The hot water in the shower was plentiful and constant (unlike some hotels where if someone down the corridor flushed the loo you were scolded), and the towels were of good quality. The food in the hotel was variable. Starters/salad bar were lovely, as were the deserts and fruit selection. The mains however were hit and miss, both in quality and in temperature. There are 3 different places to get warm food, and if you want bits from each to make your meal you have to queue 3 times, which means inevitably some food gets cold. Though some of the food wasn't that warm in the first place. Don't get me wrong, you wont go hungry, but you may end up with a plate of oddments, rather than a complete meal. The poached pears are amazing tho! The pool area is well maintained, and we overheard someone say (who had stayed in the hotel under its previous guise) that the area had been raised and got more sun that it used to. The pool bar was still open in November when we were there which was a pleasant surprise. All the bar and waiting staff we found to be very pleasant and helpful. We were all inclusive, though when we worked it out, as the lunch was on offer at 7 euros 50, and the drinks reasonably priced (bottle of wine on offer in dining room for under 7 euros, and pints in bar for 2 euros 50), aside from convenience I am not sure it was any better value. Location could not be better, a stones throw from the promenade, and handy for a few bars and small shops. Benidorm was still extremely busy in November, which I hadn't anticipated, and you couldn't walk more than a few steps down the front without having to step aside/change direction to avoid people coming toward you or overtaking people. For this reason alone I am not sure I would return, as I would not want to go in the heat of the summer, and am more used to the quieter resorts on the Costa Del Sol

We visited this hotel on the 2nd November for one week. Check in was straight forward and when we were gave a room on the 7th floor once we got in our room it was spotless could not fault anything about it. When we went to the restaurant for breakfast it was clean n all you could want for breakfast but the evening meal to me was hit n miss the first night was beef wellington but after that i thought the food was poor and tasteless but that is just my opinion. The pool area is spotless with plenty of sun-beds any time of the day. The price of a pint of lager was €2.50 at the pool bar but in the pubs around the hotel was €1.50. I will stop at this hotel again without a doubt perfect location/spotless/friendly.

Stayed here for a week 4th November , first impression was wow !!! Very clean , and modern , reception staff were very friendly , The room was fine although I found a lot of sand on the sofa bed so clearly it hadn't been cleaned properly , this wasn't a problem as we weren't using it , Bar and restaurant staff were polite enough but not very friendly. The food was very average , not a massive choice and never quite hot enough . We had a loverly week away as the weather was much better than I expected , and there is plenty of cheap and cheerful bars to spend ya time in , will defiantly return to Benidorm but won't rush back to the hotel

My wife and I stayed here for one week, and this really is a great Hotel. On arrival one cannot fail to be impressed with the sheer size and height of the Hotel, rising some eighteen stories high. It is both close to the beach an shops. Check in was smooth and efficient, and the four elevators are computerised either to take you to your floor, the reception or the restaurant - which after all, is all you really need. Our room was on the fifteenth floor, and the views across the Bay were fantastic. The room was clean and bright with all modern fixtures, including frosted glass walls to the bathroom, but not a problem. I was a bit nervous of the glass surrounds on the outside balcony, especially at such a height, but one has to take these things as they come. The restaurant was large, clean and bright,and the food was excellent with a different variety every night. The staff were pleasant, courteous and efficient, with a good reception every morning and evening. Even the entertainment was good, with one act in particular - The Rhapsody - were fantastic - Simon Cowell - please note! Overall, I cannot fault this Hotel ,and can thoroughly recommend it for both business and pleasure. Would love to go back, but its a long way from Toronto Canada!

Stayed here in October! First impressions of hotel was wonderful! Spotless bright and modern! However the food was always luke warm and quite frankly tasteless! This was the only fault we found! It is such a shame that this lovely hotel is ruined by the food!

on arrival we had a very welcoming check in ,then we was shown how to use the lifts as your room card is also access to the lifts which is a great idea you scan your card and you have the choice of your floor, reception, restaraunt or swimming pool, no buttons to press in the lift ,when we got to our room 1st reaction was wow this is posh , the glass bathroom was different to what ive ever seen before ,the room was very comfy with a tv ,tea coffee facilities and fridge , we had a balcony looking out to sea,the pool area is very large with plenty of sunbeds and never a need to be up early to get one ,the restaraunt was large serving a vast variety of excellent food for everyones taste and being welcomed in and shown to a table each time you go in , the bar area downstairs was large with plenty of seating inside and out with some good entertainment on each evening ,now to the staff they are so hard working and never stop elena behind the bar i dont know how you manage to keep that smile on your face permanently it was always a pleasure to be served by you and the gentleman behind the bar with the bald head(sorry forgot your name) you was also a absolute pleasure to get to know , the staff in this hotel are some of the best ive ever come across they help make your holiday and now for the animacion team those 2 girls what a great team they are entertaining from morning till night and at halloween putting on those fantastic shows , the best hotel ive ever been in, thankyou all for a wonderful time look forward to coming in february 18.

Just Back from a week half board in this superb hotel. Twin room on 12th floor with wonderful sea view. The hotel is very modern and the room although quite small was beautiful and well equipped. Yes it had the glass bathroom but it was no problem for us. The food was excellent with fresh fish and meat grilled at the counter every night. We had fresh tuna, salmon, prawns and steaks, the salad buffet was first class and a good choice of fruits, cereals and cooked food at breakfast. The coffee machine delivered the best coffee too and the restaurant was run with precision by the maitre'd, he was so attentive. Never stayed in for the entertainment so cannot comment, The pool is huge and the surrounding area had ample sunbeds. The lifts were very efficient and operate on a computerised system. The only reason I did not give a 10 out of 10 was because I thought the housekeeping could have been a bit better. Once we were not left soaps or a floor mat for the shower and I noticed that the area around the wash hand basin was not cleaned properly, just little things. Also although the pool was immaculate I saw some dog mess right beside the path one afternoon!! I was disgusted by that, but it was cleaned away by late afternoon. The staff were friendly and helpful and all in all I thought it was one of the best Benidorm hotels I have ever stayed in and can't wait to go back.

I loved this hotel the staff were very nice especially the one we called harry potter food was fab lots to eat gorgeous food . Entertainment first class spa is beautiful nelly gets u dancing and playing darts and the other Spanish girl very friendly very good forgot her name .swimming pool very good very clean every where would recomend this hotel reception very good

C/ Estocolmo, 4 Benidorm Alicante

Hotel highlights

  • Free breakfast
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Port Benidorm places you next to Casino Mediterraneo Benidorm and within a mile (2 km) of Benidorm Palace. This 4-star hotel has 270 guestrooms and offers conveniences like free breakfast, an outdoor pool, and a fitness center. It's also close to Aqualandia and Cala del Tio Ximo Beach.


Dining

Free breakfast is included with your stay. This hotel serves as home to a bar, along with a buffet restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service.


Rooms

Port Benidorm's 270 rooms are air-conditioned and provide balconies, minibars, and safes. Guests can expect to find WiFi, wired Internet, and satellite TV. Hair dryers and phones are other standard amenities.


Property features

Port Benidorm features an outdoor pool, a children's pool, and a fitness center. Self parking is available for EUR 12 per day. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a sauna, free WiFi in public areas, and a kids' club.

Room options

Triple Room

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 915 reviews