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Hotel Isla de la Garena

4.0 star property
Hotel in Alcala de Henares with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hotel Isla de la Garena

Lobby
Seasonal outdoor pool
Coffee shop
1 bedroom, minibar, in-room safe, individually decorated
Porch

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Gym

Explore the area

View in a map
Galileo Galilei, 18, Alcala de Henares, Madrid, 28806
  • Place, La Garena Plaza Shopping Center
    ‪8 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪5 min drive‬
  • Place, University of Alcala
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Single Room

1 bedroom, minibar, in-room safe, individually decorated

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, individually decorated

Premium Room

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Pool Access

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, Pool Access

8.0 out of 10
Very good
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, Hot Tub

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Alcala de Henares

Within a short walk of La Garena Plaza Shopping Center, Hotel Isla de la Garena is within a mile (2 km) of Casa de Hippolytus. This 4-star hotel has 79 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • La Garena Plaza Shopping Center - 8 min walk - 0.5 miles
  • Convent of Las Clarisas de San Diego - 5 min drive - 2.4 miles
  • University of Alcala - 5 min drive - 2.4 miles
  • Plaza Cervantes - 5 min drive - 2.4 miles
  • Parque Europa - 7 min drive - 5.1 miles

Getting around

  • Alcala de Henares La Garena Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Abruzzi - ‬12 min walk
  • ‪You cocina asiatica - ‬12 min walk
  • ‪Bar La Casita - ‬12 min walk
  • ‪KFC - ‬18 min walk
  • ‪Cafeteria Bar La Complutense - ‬5 min walk

About this property

Hotel Isla de la Garena

Hotel in Alcala de Henares with a full-service spa and a fitness center
Guests staying at Hotel Isla de la Garena enjoy access to a full-service spa, a gym, and a sauna. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and conference space.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs and bidets. Other standard amenities include balconies, minibars, and safes.
Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14.50 for adults and EUR 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 22 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 14.50 for children
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-5:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Isla Garena
Isla Garena Alcala de Henares
Isla Garena Hotel
Isla Garena Hotel Alcala de Henares
Isla de la Garena
Hotel Isla de la Garena Hotel
Hotel Isla de la Garena Alcala de Henares
Hotel Isla de la Garena Hotel Alcala de Henares

Frequently asked questions

Is free cancellation available at Hotel Isla de la Garena?

Hotel Isla de la Garena offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see near Hotel Isla de la Garena?

This hotel is located in Alcala de Henares within a short 11-minute walk of La Garena Plaza Shopping Center. You'll also find Plaza Cervantes and Convent of Las Clarisas de San Diego within a short drive.

Is there parking available at Hotel Isla de la Garena?

Yes, covered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at Hotel Isla de la Garena?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Isla de la Garena have a casino at the property?

No, Hotel Isla de la Garena doesn't have a casino.

Is there an indoor pool at Hotel Isla de la Garena?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What do couples enjoy most about Hotel Isla de la Garena?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Hotel Isla de la Garena?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Isla de la Garena have a restaurant that serves breakfast?

Yes, Hotel Isla de la Garena serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Does Hotel Isla de la Garena allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Isla de la Garena for a fee of EUR 22 per pet, per night.

Does Hotel Isla de la Garena have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Isla de la Garena?

The closest major airport to Hotel Isla de la Garena is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13.6 mi away (17 minutes by car).

Are there rooms with balconies at Hotel Isla de la Garena?

Yes, every guestroom at Hotel Isla de la Garena comes with a balcony with some featuring pool views.

Does Hotel Isla de la Garena have a wedding venue?

There are wedding services available at Hotel Isla de la Garena if that's in your vacation plans.

Hotel Isla de la Garena Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 43 out of 123 reviews
Rating 8 - Good. 55 out of 123 reviews
Rating 6 - Okay. 14 out of 123 reviews
Rating 4 - Poor. 5 out of 123 reviews
Rating 2 - Terrible. 6 out of 123 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan, Belleville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

2/10 Terrible

william and beatrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never a 4 star Hotel

Very disappointing. We were moved rooms without telling us while we were out. Restaurant awful, no choice for evening meal, breakfast was extremely poor, no clean tables, no bread, orange juice, no cereal or milk or tea available. Under staffed and not interested in helping. Swimming pool was over run with 20 footballing teen age boys diving/ jumping into pool. They weren’t being controlled by hotel staff. So noisy we had to abandon our sun beds. Very badly run hotel, which is never 4 star ( maybe 2 star at best). Reception staff didn’t answer the phone and couldn’t help with our complaints.
Stayed 1 night in Jun 2025

4/10 Poor

william and beatrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed in this hotel given its star rating

Very dark and dingy hotel first impressions not good check in was extremely slow as only one person on duty -had booked a premium pool access room which if it was premium would hate to see the rest ,the bed groaned and creaked when you sat on it or tried to turn over while trying to sleep and again it was very dark although amenities were clean enough and air con efficient breakfast was poor not many choices and no tea only coffee supplied-we had booked for 2 nights on 2 separate bookings but were unaware that we were required to change rooms for the 2nd night as apparently it was more expensive for the second night as it was only a premium not pool access so while we were out sightseeing the staff packed up all our stuff into our luggage and in bags and moved all our belongings to a room on the 3rd floor but still premium apparently at least the bed didn’t groan or creak.To crown it all about 20 young footballers were also staying at the hotel and both nights made a nuisance of themselves jumping and diving into the pool despite being warned on numerous occasions not to -other guests were also not happy with their antics and left the pool area too.Some of their language was inappropriate also.Would not stay at or recommend this hotel to anyone
Stayed 1 night in Jun 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Perfectly adequate for us, passing through en route to Santander. Industrial area at weekend, so very quiet. The staff were helpful and friendly
Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 1 night in Apr 2025

6/10 Okay

Tatiana

Liked: Cleanliness, property conditions & facilities
Although the property is updated,
Stayed 8 nights in Apr 2025

10/10 Excellent

Dante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

I was very happy with 2 people in particular who went above and beyond. First it was Margarita, the receptionist. She was very attentive and patient, especially when the hotel was super busy and full. Stef was part of the staff and she was just so kind and helpful with anything I needed or my kids.
Stayed 7 nights in Apr 2025

2/10 Terrible

Eldaa

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival they claimed they didn't have my reservation took them awhile to find eventhough I had the confirmation number. Then I was given a room with one bed when I booked for 2 beds. They gave another family a room with 2 beds when they had booked for 1, yet they had told me they didn't have any rooms with 2 beds.The blankets were ripped and never replaced. They would take our towels but not replace them. They wouldn't turn on the AC because they weren't in AC season. They expected us to sleep with the door open instead. The spa wasn't open for use. The staff was very rude and unhelpful. The location is not close to anything and it looks like an abandoned place. The beds are hard and uncomfortable. We would not stay at this location again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our second stay here

Our second stay here. Friendly and helpful staff, convenient location, good facilities.
Stayed 4 nights in Jan 2025

6/10 Okay

Brian and Geri

Stayed 1 night in Jan 2025

2/10 Terrible

F

Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice clean good staff and beautiful will love to stay again
Stayed 2 nights in Mar 2024

8/10 Good

Raphael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice comfortable hotel.

A nice hotel, conveniently located. I had a room which faced the swimming pool on the 3rd floor and this was nice and reasonably quiet. Room facilities were good. Breakfast was modest but had everything required including delicious freshly squeezed orange juice. I shall definitely stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Hugo

Stayed 3 nights in Nov 2023

10/10 Excellent

Cheryl

Stayed 7 nights in Sep 2023

8/10 Good

Maria Juliana

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Practical and Clean

We needed something close to the airport. It’s a clean, comfortable hotel with a friendly staff. A little outdated but good, the neighborhood is a bit industrial.
Stayed 1 night in Jul 2023

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!

10/10 Excellent

Pratap

Stayed 1 night in Oct 2022

10/10 Excellent

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, stayed here many times, no negatives. Going back next week.
Stayed 4 nights in Jan 2022

8/10 Good

Monica A

Stayed 2 nights in Oct 2021

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Ecellent hotel, well wroth the stay. Thank you
Stayed 7 nights in Sep 2021

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, staff & service, room comfort
A kettle in the room for a drink in the morning would have been nice
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Ok for a night for business trip

The hotel is located in a business area and if you don't have a car you need to stay there. I had diner there, there is a diner menu for 15,5 with quite good quality food. The swimming pool is just opened from 5pm till 9pm and the best lounge chairs could be reserved to outisde visitors depending when you go. The maintenance of the hotel maybe after Covid-19 could be improved. The service at reception desk was ok.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

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