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Recent guest reviews

Pleasant staff, very clean comfortable room. Breakfast very good,

It was nice, fairly clean... the location while central to the city, was just scary and run down. Also.. the pool was nice, but the hot tub broken and in disrepair was a huge let down.

Location & proximity to Capital, train station, complimentary shuttle service.

Close to downtown. Friendly staff. Cheap shuttle to Amtrak.

No restaurant on site...::.no bar on site.... staff not very accommodating when it came to needing toiletries and towels after hours

I thought it was in close proximity to the Downtown area so an easy walk to the Capital Center. Clean room and courteous staff.

The service was very good but the hotel looks very beaten up, halls smell, exercise room was unusable due to smell and roof leaking, etc

The hotel is great. Orbitz messed up on the reservation. When I got to the hotel, there was only one room reserved for me. When I paid for and booked two.

It is way nicer than what I expected based on what I paid

It was easy to get to of 787. The beds were extremely comfortable.

Great experience!! Was able to walk to the Times Union Center for a show.

It's a busy hotel in a loud part of town, but the rooms are very sound-proof. Very convenient and pleasant staff. A good place to sleep.

Nice hotel, Very good location at downtown ALBANY

The Holiday Inn Express was a wonderful experience. The staff were polite, happy and engaging. The room was clean, spacious and warm. The bed was clean and comfortable. The free breakfast was incredible. He was egg white veggie omelette, pancakes, waffles, turkey sausages, cereal (hot & cold), mufffins, eggs, bagels and toast avalanche plus oth items I didn’t mention. The lobby “store” has necessary items such as pain relief meds and female products. Great hotel with. Great price!

My first experience was arriving early and meeting the General manager Tom by chance. We started a conversation and before I knew it, I was checking into my room. The whole hotel was recently renovated, ver nicely done. Comparable to the 5 star hotels I stayed in abroad. The entire staff was friendly and always willing to help. Especially convineient was their free shuttle. I was taken to the capitol district, the train station, airport, and the college my son will be attending. I will definitely be staying there again, hoping to see the new friends I made during my 10 night stay.

Room was very nice and the hotel was close to everything (Capital building, downtown Albany, etc.) walking. However, they provide a free shuttle service for your convenience. Also, the fact that it was close to Greyhound was a definite plus. Plus, the breakfast was better than expected and very filling.

Only issue was poor water pressure in the shower,had to lean against the wall to rinse off

Broadway Albany NY

Hotel highlights

  • Walking distance to Times Union Center and Albany Capital Center
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located in Downtown Albany, Holiday Inn Express Albany Downtown, an IHG Hotel is a leisurely stroll from popular sights such as Times Union Center and Albany Capital Center. This 135-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 7 AM to 10 AM.


Rooms

All of Holiday Inn Express Albany Downtown, an IHG Hotel's 135 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 43-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are also standard.


Property features

Guests of Holiday Inn Express Albany Downtown, an IHG Hotel have access to an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Executive Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

2 Queen Beds | Sleeps 5

Guest reviews for Holiday Inn Express Albany Downtown, an IHG Hotel

Everyone (10) Couples (6) Business (7) Family (11) Other (1)
5
Friends

Pleasant staff, very clean comfortable room. Breakfast very good,

By on Mar 8, 2020

Review comment responded on Mar 13, 2020

Thank you so much! We strive to be quick, easy and accommodating. Please stay again with us soon!

4
Family

It was nice, fairly clean... the location while central to the city, was just scary and run down. Also.. the pool was nice, but the hot tub broken and in disrepair was a huge let down.

By on Feb 24, 2020

Review comment responded on Mar 25, 2020

hot tub is gone forever! stay safe out there

5
Everyone

By on Feb 5, 2020

Review comment responded on Feb 15, 2020

thank you so much!

5
Business Business

Location & proximity to Capital, train station, complimentary shuttle service.

By on Jan 29, 2020

Review comment responded on Feb 4, 2020

Thank you so much!

5
Business Business

Close to downtown. Friendly staff. Cheap shuttle to Amtrak.

By on Jan 28, 2020

Review comment responded on Feb 4, 2020

We appreciate your feedback

3
Everyone

By on Dec 9, 2019

Review comment responded on Dec 10, 2019

Thank you Anonymous~

3
Family Business Business

No restaurant on site...::.no bar on site.... staff not very accommodating when it came to needing toiletries and towels after hours

By on Dec 8, 2019

Review comment responded on Dec 10, 2019

Express is a limited service hotel meaning no bar or restaurant. Please refer to full service hotels if an onsite bar and restaurant is to your liking.

4
Business Business

I thought it was in close proximity to the Downtown area so an easy walk to the Capital Center. Clean room and courteous staff.

By on Oct 29, 2019

Review comment responded on Oct 31, 2019

thank you very much

1
Family

The service was very good but the hotel looks very beaten up, halls smell, exercise room was unusable due to smell and roof leaking, etc

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

Thank you for your feedback. We sincerely apologize for not meeting your expectations. We hope you will give us another chance in the future.

1
Family

The hotel is great. Orbitz messed up on the reservation. When I got to the hotel, there was only one room reserved for me. When I paid for and booked two.

By on Aug 2, 2019

Holiday Inn Express Albany Downtown, an IHG Hotel

300 Broadway, Albany, NY 12207
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