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Grosvenor Hotel Adelaide by Accor

3.5 star property
Hotel with a 24-hour front desk, steps from Adelaide Convention Centre

Choose dates to view prices

Photo gallery for Grosvenor Hotel Adelaide by Accor

Two single beds with colorful striped bedspreads, a wall-mounted painting, and a comfortable armchair.
Standing proudly along a bustling street, this grand building features a striking entrance and columns.
Relax in a serene space with a comfortable armchair, large window, and mounted TV.
Stroll through the grand entrance of The Art Gallery of South Australia, surrounded by lush greenery and a serene water feature.
Guests can check in at the reception desk, surrounded by lush greenery and a stylish entrance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪2 min walk‬
  • Rundle Mall
    ‪7 min walk‬
  • Adelaide Oval
    ‪8 min walk‬
  • Adelaide, SA (ADL)
    ‪9 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(81 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room

1 bedroom, desk, laptop workspace, iron/ironing board

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Adelaide

Located in Adelaide Central Business District, Grosvenor Hotel Adelaide by Accor is adjacent to Adelaide Convention Centre and within a 5-minute walk of other popular sights like Adelaide Festival Centre. This 181-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.

What's nearby

  • Adelaide Convention Centre - 2 min walk - 0.1 miles
  • Rundle Mall - 7 min walk - 0.4 miles
  • University of Adelaide - 8 min walk - 0.5 miles
  • Adelaide Oval - 8 min walk - 0.5 miles
  • Adelaide Zoo - 15 min walk - 0.8 miles

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Skycity Adelaide - ‬2 min walk
  • ‪Adelaide Festival Theatre - ‬2 min walk
  • ‪Woolshed on Hindley - ‬2 min walk
  • ‪Strathmore Hotel - ‬1 min walk
  • ‪Chandelier Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
Guests staying at Grosvenor Hotel Adelaide by Accor enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. Self parking is available for AUD 25.00 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a vending machine and a water dispenser.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also standard. Housekeeping is available on request.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for AUD 45.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Frequently asked questions

Are free cancellation options available at Grosvenor Hotel Adelaide by Accor?

Grosvenor Hotel Adelaide by Accor provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do near Grosvenor Hotel Adelaide by Accor?

This hotel is situated in Adelaide Central Business District within a 10-minute walk of Adelaide Casino and Rundle Mall. You'll also find Adelaide Oval and Adelaide Zoo less than a mile away.

Is parking available on site at Grosvenor Hotel Adelaide by Accor?

Yes, secured parking is offered for AUD 25.00 per night. Accessible parking is also available for guests.

Does Grosvenor Hotel Adelaide by Accor feature a casino?

No, Grosvenor Hotel Adelaide by Accor doesn't have a casino.

Is there an indoor pool at Grosvenor Hotel Adelaide by Accor?

No, there is no indoor pool at this hotel.

Is Grosvenor Hotel Adelaide by Accor good for couples?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include minibars and city views.

Are there hot tubs at Grosvenor Hotel Adelaide by Accor?

No, this hotel doesn't have a spa tub.

Does Grosvenor Hotel Adelaide by Accor feature a restaurant that includes a breakfast menu?

Grosvenor Hotel Adelaide by Accor offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Grosvenor Hotel Adelaide by Accor allow pets to stay for free?

No, pets aren't allowed at Grosvenor Hotel Adelaide by Accor though service animals are welcome.

Does Grosvenor Hotel Adelaide by Accor have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Grosvenor Hotel Adelaide by Accor?

The closest major airport to Grosvenor Hotel Adelaide by Accor is Adelaide, SA Airport (ADL), which is 5.2 mi away (15 minutes by car).

Can I book a room with a balcony at Grosvenor Hotel Adelaide by Accor?

No, there aren't any guestrooms with balconies at Grosvenor Hotel Adelaide by Accor.

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Nadeeshani Kapurubandara

Stayed 1 night in Apr 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Grosvenor Hotel. The property was easy to get to on public transport and the room was clean and comfortable. There were lots of things to do within walking distance and lots of dining options around.
Stayed 2 nights in Apr 2025

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service
Staff as always good , congratulations to Hussan on becoming the ambassador
Stayed 1 night in Apr 2025

8/10 Good

Nathan Dean

Business traveler
Good for the price.
Stayed 7 nights in Mar 2025

6/10 Okay

Leigh

Liked: Staff & service
.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’ll start by saying the staff were amazing and very helpful. However, the first room I received was terrible. The curtains had large stains on them, the air conditioning was very loud and would make a loud burring sound occasionally and freezing, and it was located located right next to the staff elevator that would vibrate the walls every time it ran. The staff did thankfully move me, the second room was much nicer, but the air con was still not right (it ended up being way too hot). The toilet also leaked constantly. The carpets throughout all room and hallways were stained and they smaller very musty. While I was there one elevator was broken (I stayed 4 night and it was broken the whole time) and then one of the buttons broke during the stay meaning the elevator took that much longer.
Stayed 4 nights in Mar 2025

10/10 Excellent

Suhyeon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2025

8/10 Good

Lindsay

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff were wonderful. However the property was a bit run down and musty.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Traveled with partner
Liked: Amenities
At the cost and service we received there is nothing more we could ask for
Stayed 5 nights in Mar 2025

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a continual racket from the air conditioning which we eventually switched off completely. Bed was very comfortable and bathroom very well cleaned. Carpet near fridge was badly stained and worn. Staff were very friendly and efficient. Only other comment is that we asked for a twin bedded room but in fact we’re given double bedded room. Overall rating was around 4 out of 5.
Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Never again….

This place needs a complete overhaul, the staff are amazing and always smiling, it’s just the building is an absolute disgrace to the Accor family, on this occasion we only 1 lift working, breakfast was terrible (run out knives) which is fine but the only options was cereal and toast, or one of the pastries which in some states would be classed as dangerous weapons. The room was honestly terrible, a wide narrow room with no natural daylight, apart from 2 small windows which are frosted out as they look out over the local pigeon hangout and toilet. The ceiling was the original false ceiling tiles, with 2 open vents directly above the head end of the bed. I particularly liked the huge pillar in the room which was fun to navigate in a pitch black room. I particularly enjoyed the 48hr consistent sound effects featuring Road noise, Pigeons, guests rooms and the resurfacing on the local road overnight. The staff are great just the building needs to be knocked down and built again.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Slightly outdated hotel

Very old hotel, older than the pictures make it out to be. Room is spacious but that’s the only benefit. Fridge was old and not working at all. Can’t control the aircon in the room was freezing cold all through. Shower had hair in it. Breakfast is very very very basic and plain with toast and cereal not worth paying extra for it. Shower had hair in it. Staff were nice though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dannielle

Traveled with group
Liked: Amenities
Always a pleasure to stay at this property. Friendly, caring staff, great location, easy access to transport and venues.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option at the centre of town.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Stayed 1 night in Mar 2025

4/10 Poor

Leo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Jane

Traveled with group
Liked: Amenities
Convenient location to tourist destinations and transport services. Its old and the corridors are musty and narrow. The rooms are clean ,bed comfortable. No natural light. Reasonable price.
Stayed 4 nights in Mar 2025

10/10 Excellent

Glen

Traveled with family
Liked: Amenities
Room was clean and quiet. Great location with tram and train outside and lots of cafes and bars.
Stayed 2 nights in Mar 2025

8/10 Good

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in was key for me, had a great stay because of that
Stayed 2 nights in Mar 2025

10/10 Excellent

Wade

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative was the fan based air conditioning system. Room was slightly humid for my overnight stay. However, room was adequately supplied with amenities including operational television.
Stayed 1 night in Mar 2025

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