Sheraton Abuja Hotel4.0 out of 5.0
Recent guest reviews
The hotel staff are very friendly & willing to help. The food was basic but good food. But rooms and bathrooms are very basic & really need updating. Bathroom has mound and smells musty. The hotel as a amazing pool!
I have stayed in the Sheraton many times for long periods of time so have seen the good and bad of any hotel. Generally the Sheraton is value for money however it does need some help in certain areas. The decor and some rooms are out dated and you need to ask for a room that has been renovated to at least get tiles on the floor and also some modern furniture. If you are concerned about your security the Sheraton Abuja has very good security and I have never had any problems during any of my stays. The hotel has 5 restaurants to choose from plus room service. If you like steak the Obudu Grill is very good it is not open on a Sunday or Monday so make sure that you check the times; also it is quite expensive. The Italian Restaurant Luigui's is in my opinion the best restaurant at the hotel it is not authentic Italian but the best that you will get in Abuja. The Staff working at Luigui's especially the team cooking are very friendly and go out of their way to make everything great. They also have a choice of vegetarian dishes which are generally quite hard to find in Abuja. The Poolbar/boathouse restaurant is a wonderful setting however totally let down by the menu, quality of food and generally the staff. This restaurant in my opinion could be so much better! If you are a Starwood Member and get access into the Executive Lounge this lounge is not totally what you would expect for a Sheraton the service is good however the complimentary food isn't great and hardly any vegetarian options; you do however get 3 complimentary drinks (either wine or beer) each day which off course is a bonus. I will continue to stay at the Sheraton if I need a hotel in Abuja the gym, pool and tennis courts are very good however busy due to clubs using the facilities however; it is very nice to have such great facilities when staying at a hotel.
Nice hotel but the facilities are old and could use an update. The gym is great and the staff are courteous all round. The food however could use some help. It's mostly average tasting and room service takes forever to get delivered. Stay away from the bakery downstairs. Mediocre pastries. I'd stay here again because it's affordable for all the services provided. If you're looking for more modern facilities this isn't the hotel for you. But it definitely does the job and the WIFI IS FANTASTIC.
This was my 2nd stay in this hotel. I wasn't impressed at all the first times some years ago... But... something's happened since then!!! Was I in for a pleasant surprise or what??? Stayed at the Sheraton Abuja for 3 nights in August 2017. Check in was smooth and quick. I stayed in a room on the 9th Floor with access to the Club Lounge on the 8th floor. The room was super comfortable, and had everything I needed in it. The bed was so very comfortable - I slept really well and was able to rest during this visit. The staff were very friendly and always ready to help. Excellent stay and I will definitely be back!
Good stuff up front: Several shops and restaurants to choose from. The boathouse has awesome calamari frites and had live music on Wednesday for ladies night. The chicken burger was also very good portion and good. Prices were generally fair. White rum drink was just ok nothing special. Breakfast buffet is also awesome. Very hearty and comes with stay. Additionally thete are many activities on site, spa, squash a casino, pools gyms, etc. Tons of options. The downside, as an spg member i chose the sheraton over hilton. The rooms are in the middle of renovation and it was advertised. My room door was falling apart, the closet knob fell off, the room was moist and sticky. 2 lamps were broken and didnt work. However the water pressure about knocked me through the wall so if you like that its pretty righteous. Place seems decently secure but needs to wrap up renovation to achieve full potential
This property is well maintained. Good and friendly staff always willing to assist in making your stay very comfortable. The restaurant is always well laid out. The varieties of the food is unique and the food is tasty.
Very good internet, exercising facilities and security. Traditional atmosphere and maybe a little bit old, but many places to eat. Nice people and service if you are not in a hurry. All in all a nice place.
Very clean rooms, with breakfast and free wifi right in the middle of Wuse zone 4. I had problem however with the shower pressure. Breakfast was free and the selection was ok, there were fresh fruits but no fresh vegetables. Staff could have been a bit friendlier too, i enjoyed the gym.
This is a large hotel with just about every amenity on offer. However it fails on service especially in the bars and restaurants with long waiting times and apart from the Italian restaurant poor presentation. The exception is breakfast which is of a good quality if a little inconsistent. The name "Sheraton" over the door should not mislead - this is a large , old fashioned, rather tired building with staff who try but do not really have the skills to meet any kind of complaint or request. My Sheraton membership was overlooked for example and no explanation could be obtained for a strange booking discount system. The rooms were ambitiously equipped with an iron, good lighting , a desk , a good TV with a wide choice of the usual suspects available but I liked being able to watch Star Sports. If you are in any way mobility impaired or just do not like long walks this is not the place for you. So without being able to put my finger on it I come away from this hotel twice now disappointed . We paid a lot for an incomplete service in a mausoleum to Nigerians oil boom. Be careful when booking. There are a confusing set of discounts which can if managed save you money if you plan to eat at the hotel in the evening but it is easy to miss them.
Attended a two day conference here. The overall grounds were well kept, the hotel lobby was spacious and inviting. The conference rooms, where I attended a symposium were a good size with good seating space. The foyer was quite big and doubled up as a reception room for the coffee breaks. Two other rooms were used as dining rooms on both days and an event room in the evening. It served its purpose well, but the toilets left a lot to be desired.
Reviews from Trip Advisor
34% of guests recommend this hotelTotal of 453 reviews