Ramada by Wyndham Abu Dhabi Downtown

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Ramada by Wyndham Abu Dhabi Downtown

Premium Suite, 1 King Bed | Living room | Flat-screen TV
Premium Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
Couples treatment rooms, sauna, body treatments, aromatherapy
2 restaurants, Chinese cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Gym

Explore the area

View in a map
8th Salam Street, Tourist Club Area, Abu Dhabi, 107523
  • Place, Abu Dhabi Mall
    ‪9 min walk‬
  • Place, Abu Dhabi Corniche
    ‪2 min drive‬
  • Place, Al Wahda Mall
    ‪3 min drive‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed, Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Accessible, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds, Smoking

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Suite, 1 King Bed

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Abu Dhabi

Located in Al Zahiyah, Ramada by Wyndham Abu Dhabi Downtown is a leisurely stroll from sights such as Abu Dhabi Mall and Kidoos Entertainment. This 108-room, 4-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Abu Dhabi Commercial Bank - 8 min walk - 0.5 miles
  • Abu Dhabi Mall - 9 min walk - 0.5 miles
  • Cleveland Clinic Abu Dhabi - 16 min walk - 0.9 miles
  • Abu Dhabi Corniche - 2 min drive - 1.7 miles
  • Al Wahda Mall - 3 min drive - 1.9 miles

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 31 min drive

Restaurants

  • ‪Tuk Tuk Thai Restaurant - ‬4 min walk
  • ‪Bandung Restaurant - ‬5 min walk
  • ‪Lanzhou Beef Noodles - ‬6 min walk
  • ‪Al Aqssa Sweets - ‬5 min walk
  • ‪Gad Restaurant - ‬4 min walk

About this property

Ramada by Wyndham Abu Dhabi Downtown

Family-friendly hotel with 2 restaurants and a full-service spa
Ramada by Wyndham Abu Dhabi Downtown features a full-service spa, an outdoor pool, and a gym. For transportation, you can make use of an airport shuttle (available 24 hours) for AED 150, as well as a cruise ship terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a 24-hour business center.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Coffee makers, free newspapers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 2.35 Restaurant
  • Blendz Coffee Shop
  • Vertical Wine Bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2011
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 125 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 49 per person
  • Airport shuttle fee: AED 150
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 125 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Cristal Hotel Salam
Cristal Hotel Salam Abu Dhabi
Cristal Salam
Cristal Salam Abu Dhabi
Cristal Salam Hotel
Hotel Cristal Salam
Ramada Abu Dhabi Downtown Hotel
Ramada Abu Dhabi Downtown
Ramada By Wyndham Abu Dhabi
Ramada by Wyndham Abu Dhabi Downtown Hotel
Ramada by Wyndham Abu Dhabi Downtown Abu Dhabi
Ramada by Wyndham Abu Dhabi Downtown Hotel Abu Dhabi

Frequently asked questions

Are free cancellation options available at Ramada by Wyndham Abu Dhabi Downtown?

Ramada by Wyndham Abu Dhabi Downtown provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to do within easy reach of Ramada by Wyndham Abu Dhabi Downtown?

This hotel is situated in Al Zahiyah within a short 10-minute walk of Abu Dhabi Mall and also 10 minutes on foot from Kidoos Entertainment. You'll also find Abu Dhabi Corniche and World Trade Center Mall within a short drive.

Will I be able to park at Ramada by Wyndham Abu Dhabi Downtown?

No, there isn't parking at this hotel.

Is there a spa available at Ramada by Wyndham Abu Dhabi Downtown?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, aromatherapy, and body wraps.

Does Ramada by Wyndham Abu Dhabi Downtown feature a casino?

No, Ramada by Wyndham Abu Dhabi Downtown doesn't have a casino.

Will I find an indoor pool at Ramada by Wyndham Abu Dhabi Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Ramada by Wyndham Abu Dhabi Downtown good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Ramada by Wyndham Abu Dhabi Downtown have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Ramada by Wyndham Abu Dhabi Downtown have a restaurant that serves breakfast?

Yes, Ramada by Wyndham Abu Dhabi Downtown has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Ramada by Wyndham Abu Dhabi Downtown allow pets to stay for free?

No, pets and service animals aren't allowed at Ramada by Wyndham Abu Dhabi Downtown.

Does Ramada by Wyndham Abu Dhabi Downtown have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Ramada by Wyndham Abu Dhabi Downtown?

The closest major airport to Ramada by Wyndham Abu Dhabi Downtown is Abu Dhabi Intl. Airport (AUH), which is 20.5 mi away (31 minutes by car).

Can I book a room with a balcony at Ramada by Wyndham Abu Dhabi Downtown?

No, there aren't any guestrooms with balconies at Ramada by Wyndham Abu Dhabi Downtown.

Ramada by Wyndham Abu Dhabi Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 179 out of 390 reviews
Rating 8 - Good. 137 out of 390 reviews
Rating 6 - Okay. 35 out of 390 reviews
Rating 4 - Poor. 25 out of 390 reviews
Rating 2 - Terrible. 14 out of 390 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Stayed 2 nights in Jul 2025

10/10 Excellent

Arnav

Service and staff were excellent! Food options could have been better
Stayed 5 nights in Jun 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

HALAS

Liked: Cleanliness, amenities, property conditions & facilities
I would like to share my thoughts about the hotel and the staff at Ramada Abu Dhabi Downtown, where I have stayed five times now. During my first stay, I was extremely unhappy due to the smell of smoke occasionally reaching the non-smoking rooms, which gave me a severe headache. However, I loved the location, so I decided to return. I have been quite impressed with the staff I encountered during my second visit and subsequent stays. They went above and beyond to address my concerns. I have a strong appreciation for this country and city, and I particularly enjoy the hotel’s location as well as the incredible manager and staff. Now, they truly feel like family when I visit. The hospitality here is exceptional, and everyone on the team is extremely friendly. I would like to extend my gratitude to Mr. Shehab, Mr. Abhinov, Mr. Trojan, Mr. Ajimon, Mr. Nuzair, and Mr. Kamal for their outstanding service.
Stayed 9 nights in Jun 2025

8/10 Good

Tiffany

Stayed 1 night in Jun 2025

10/10 Excellent

Robert, New York

Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good room and facilities The buffet breakfast was great and good value and attentive staff. I had a problem losing my phone and i cannot thank the young man on reception who was off shift when i booked out for the very caring way i was given assistance. A wonderful stay.
Stayed 2 nights in Jun 2025

8/10 Good

piero

Stayed 1 night in Jun 2025

8/10 Good

Savio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

kishin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

PAULO

Stayed 2 nights in Apr 2025

10/10 Excellent

Tamer

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ahmed

Traveled with family
3 stars hotel ! Not 4 , with limited facilities
Stayed 2 nights in Mar 2025

8/10 Good

Mark Robert

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Conveniently located, staff couldn’t be more helpful and are a credit to Ramada. The room I was in had seen better days, a bit shabby and had several maintenance issues (toilet seat loose/broken, toilet flush stuck on, bedside lamp not working etc) all were relatively trivial so not worth the effort of reporting to staff, who I have no doubt would’ve taken care of them, but could have been better. Overall a decent budget hotel well located with extremely friendly staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

John Ray

Stayed 1 night in Feb 2025

4/10 Poor

Niall

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap-ish but there’s a reason

Bed gave me a bad back Ventilation was too noisy, sounded like gurgling No parking Water pressure was poor Building is old and generally the hotel is out dated Room felt dark and dingey
Stayed 2 nights in Jan 2025

10/10 Excellent

Velmurugan, Abu Dhabi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist are not treating the customer as good manner
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High level

Location great,room very luxary,staff proffesional.Feel very good from the first moment until check out.
Stayed 1 night in Jan 2025

2/10 Terrible

POTNURU SANTOSH

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The staff’s are not sweet.. no smile et all.. not welcoming.. first time Iam seeing something like this from a hotels front desk. The room is not well cleaned. Hmmmmm
Stayed 2 nights in Dec 2024

8/10 Good

Ns

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was comfortable with convenient location
Stayed 3 nights in Dec 2024

6/10 Okay

Annabelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, Porterville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The hotels location is within walking distance or a short taxi ride to excellent shopping.
Stayed 1 night in Nov 2024

2/10 Terrible

Basel

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel need renovation, the AC sound very annoying, problem in water always very hot no cold water from tap. No parking in hotel. Terrible experience
Stayed 3 nights in Nov 2024

8/10 Good

Leanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. It has a small indoor pool area, coffee shop/ restaurant onsite. There are several restaurants nearby within walking distance. I felt safe in this area as a woman traveller.
Stayed 1 night in Nov 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service

Overnight stay

3 star only. Hotel room looks old and worn out. Showers good. Ok for 1 night stay. Close to Abu Dhabi Mall. Restaurant for dinner in hotel was delicious buffet.
Stayed 1 night in Nov 2024