Copthorne Hotel is a pleasant hotel and clean, but it is time to initiate some improvements. Beds and pillows are needing replacement definitely. Furnishings in my room were adequate and in good condition, with only a small desk chair, or easy chair or chair for a second person. Dinner options are typical easy serve options, and breakfast offered very few choices. Staff is personable, and parking across the street in the ramp is a tad bit confusing, but not the responsibility of the hotel.