Best Western Hotel De Ville4.0 out of 5.0
Recent guest reviews
We were on our way back from Austria to the UK and decided to stop overnight in Eschweiler. I often stay in Best Western Hotels in the UK so I knew that we would not be disappointed. We arrived just before 21.00 and the restaurant was unfortunately shut but the Italian across the road made up for it. The room was very clean and quiet which made for a good nights sleep. The selection of food at the Breakfast Buffet was very good. Just what we needed for our drive to Calais to get the train back to the UK.
I am a Best Western diamond member so I usually stay in Best Western hotels when available in my destination. The Best Western Hotel de Ville seemed to be an OK deal with 90 EUR a night including breakfast. I got room 301 which is on the highest floor next to the elevator. What I liked - covered parking available however no sign says this is for the Best Western hotel (had to ask) and the price of 10 EUR / night seems to be high. A sign telling you that they will charge you double when you occupy more than one spot kind of reveals the general attitude in this hotel What I did not like - Restaurant was closed Saturday (because of a closed group) without prenotice and also no room service available, Considering that I chose the hotel because it was advertised with restaurant on premisis this is ridiculous - Restaurant in general closed on Sunday - Very dated rooms with old and heavy used furniture. The clock at the wall showing all the time 5 minutes before 12 reveals the general situation here. - WiFi available for free but a sign says that it might not be very reliable since they are in the process of updating it until end of May. Really? They need 4 weeks to update WiFi? - Check-in was quick but very much with a lack of friendlyness. Staff in general seems to not care about their guests. I think I did not hear one single friendly word while staying there neither I saw anybody smiling. - Breakfast is below average - ok food but nothing special. I will stay next time again at the Best Western Regency in Aachen downtown - it is maybe 20 EUR more expensive but so much more of the quality of accomodation I expect from a Best Western hotel.
Just great. Nice large rooms, very clean at an affordable price. Excellent breakfast (available on Sundays until 12pm). Hotel also has an underground parking. Good location to visit Aachen, Koln or Monschau. Try it you won't be disappointed!
Big rooms. Clean place. Great service. The breakfast is top. I do really recommend. Very polite and professional service. They agreed on providing us rooms very late with no problems and anyways with solutions.
Value for money. Staff is helpful. Close to shopping centre and many restaurant nearby. Breakfast is good and tasty. Disadvantage is wifi internet is out of order during my stay. Stayed 6 night only first night had wifi although it is slow.
Being a seasoned traveller, and a wheelchair user I can take the rough with the smooth, tonight though takes the biscuit...... I fly in from Geneva to germany , take a 1 and a half hour taxi ride to the hotel..... Budding F1 wan a be.... Hotel empty, staff of one.... Book in okay room small but good and clean and accessible..... Go down to dinner , it's 8 30 and I need a g and t and my stomach is growling at me . The restaurant is next door, so I go out and it's stairs everywhere.... Return to reception, how to get to the restaurant? Reply oh sorry there are no tables for another hour ...... What the hellI reply your joking , I'll go to the bar , oh there is no bar ......... Back in room now drinking yuck little bottle of wine waiting to be told a table is ready..... Not happy. . To be continued lol ...
Stayed here as it was closest to my meeting. The hotel is in the centre of Eschweiler, Hotel has its own underground parking. Check in was painless & the room was OK. Surprisingly with a mini bar which is unusual these days. Yet again no kettle or tea making facilities, I've stopped using hotel chains because of this. Drawing the curtains was frustrating, they are just too small, a few hundred millimetres extra would have meant some over lap. The area has quite a few bars & restaurants but for some reason they all seemed to be closed on the Monday, So I ended up in the Hotels restaurant which was next door. Food there was good & not bad pricing for a hotel. When I tried to sleep the skimpy curtains became apparent. The street lights outside shone in the room, making it quite bright. Also I overlooked the road which despite being quite narrow was pretty busy. Finally the Germans persist in having small duvets & weird square pillows, so all in all I didn't sleep too well. At around 5 am various delivery trucks started unloading so this woke me up. Breakfast was the normal continental affair, all fresh & a good selection. I had late checkout which helped & when I did it, was a painless procedure. In short OK, some areas are a german thing, like the duvet & pillows, but the minimal curtains are specific & annoying.
If you are spending a night in Eschweiler, I doubt you will find anywhere better. This large well-maintained hotel is centrally located a short stroll from the main cafe lined square, has secure on-site parking, the rooms are modern, clean and comfortable. The reception staff are friendly. Apart from the awful coffee the breakfast was good, and there is a very pleasant Italian restaurant, Cesare, immediately opposite.
Excellent hotel for weekend stay and central base location in town. Lovely choice for breakfast and very helpful waiting and reception staff. Room clean and tidy with all facilities needed. The only issue was lack of,tea and coffee making facilities in the room. Instead there was a central coffee machine in reception which was rarely working properly which lets this hotel down. Lack of bar facilities during our weekend stay but bars locally. Would stay here again.
I stayed there only for a few hours and appreciated the good location, a lot of parking space on the street next to the hotel and a spaciousness of the room. I was disappointed with the breakfast a little bit. Price was also rather high, as for this location and date.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 86 reviews