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Gran Hotel Diligencias

4.0 star property
Upscale spa hotel, walk to Veracruz Cathedral

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Photo gallery for Gran Hotel Diligencias

Outdoor pool
Standard Double Room | Room service - dining
Breakfast area
Exterior
Lobby sitting area
Reviews
8.8

Excellent

Popular amenities

  • Restaurant
  • BarBarBar
  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • SpaSpaSpa
  • GymGymGym

Explore the area

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
  • Popular LocationVeracruz Cathedral1 min walk
  • Popular LocationVeracruz Harbour4 min walk
  • Popular LocationCarranza Lighthouse8 min walk
  • AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)24 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room

9.1/10 Wonderful
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, down comforters, in-room safe, desk

Superior Suite

8.6/10 Very Good
  • 684 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, in-room safe, desk

Standard Single Room

9.3/10 Wonderful
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night
Emporio Veracruz Hotel
Pool
Hot Tub
Spa
Kids pool
8.6 out of 10, Excellent, (1009)
The price is $167
per night
$198 total
includes taxes & fees
Jun 21 - Jun 22
Emporio Veracruz Hotel

About the neighborhood

Veracruz

Located in Malecon, Gran Hotel Diligencias is adjacent to Veracruz Cathedral and within a 5-minute walk of other popular sights like Veracruz Harbour. This 4-star hotel has 121 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Zocalo - 1 min walk
  • Veracruz Cathedral - 1 min walk
  • Veracruz Harbour - 4 min walk
  • Carranza Lighthouse - 8 min walk
  • Veracruz Aquarium - 4 min drive

Getting around

  • Veracruz Central Station - 8 min walk
  • The nearest major airport is General Heriberto Jara Intl. Airport (VER): 25-min drive, 6.1 mi/9.9 km.

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪Villa Rica Centro - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪La Fonda de las Gordas - ‬2 min walk
  • ‪Subway - ‬1 min walk

About this property

Gran Hotel Diligencias

Upscale spa hotel, walk to Veracruz Cathedral
At Gran Hotel Diligencias, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a spa tub.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA TRIDOSHA. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Is a free cancellation option available at Gran Hotel Diligencias?

Gran Hotel Diligencias provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Gran Hotel Diligencias?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on Jun 10, 2024 start from $53.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Gran Hotel Diligencias?

This hotel is situated in Malecon within a 10-minute walk of Zocalo and Veracruz Harbour. You'll also find Veracruz Cathedral and Carranza Lighthouse less than a mile away.

Will I be able to park at Gran Hotel Diligencias?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Gran Hotel Diligencias?

SPA TRIDOSHA is the hotel's spa and services include hot stone massages, Swedish massages, aromatherapy, and hydrotherapy. The spa is not open daily but only on select days.

Does Gran Hotel Diligencias feature a casino at the property?

No, Gran Hotel Diligencias doesn't have a casino.

Is there an indoor pool at Gran Hotel Diligencias?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

What do couples enjoy most about Gran Hotel Diligencias?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Gran Hotel Diligencias?

Yes, guests can enjoy a spa tub at this hotel.

Does Gran Hotel Diligencias feature a restaurant that includes a breakfast menu?

No, Gran Hotel Diligencias doesn't have a restaurant that serves breakfast.

Will Gran Hotel Diligencias allow pets to stay for free?

No, pets and service animals aren't allowed at Gran Hotel Diligencias.

Are there connecting rooms at Gran Hotel Diligencias?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Gran Hotel Diligencias?

The closest major airport to Gran Hotel Diligencias is General Heriberto Jara Intl. Airport (VER), which is 6.1 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Gran Hotel Diligencias?

No, you won't find guestrooms with balconies at Gran Hotel Diligencias.

Gran Hotel Diligencias Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1021 reviews" "
Rating 8 - Good. 274 out of 1021 reviews" "
Rating 6 - Okay. 84 out of 1021 reviews" "
Rating 4 - Poor. 41 out of 1021 reviews" "
Rating 2 - Terrible. 30 out of 1021 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Traveled with family
Disliked: Property conditions & facilities
This is an average Mexican hotel. It looks like it used to be excellent but needs better maintenance. The first “superior” room had a shower that flooded the bathroom and could not be fixed. They didn’t offer another room until we asked. The restaurant in the hotel is below what is expected in a good hotel.
Stayed 7 nights in May 2024

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Everything was close by
Stayed 4 nights in Mar 2024

8/10 Good

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Julián

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff. Next to everything in Veracruz!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael H

Traveled with family
A very traditional and old fashioned hotel.
Stayed 14 nights in Feb 2024

8/10 Good

Martha G

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 8 nights in Jan 2024

8/10 Good

Elvia, lynwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Todo bien en el hotel. Todo cerca. El personal amable, menos los que están en la recepción (excluyendo a una)
Stayed 5 nights in Jan 2024

10/10 Excellent

Juana

Stayed 1 night in Dec 2023

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great.
Stayed 1 night in Jan 2024

8/10 Good

Martha

Stayed 2 nights in Jan 2024