Good
Extremely friendly check in service! Great roomy room! Nice pool and hot tub!
My favorite part of this hotel was the free airport shuttle which we used when we landed in Reno and when we were headed back to the airport -- great service!! The only downside was the free hotel breakfast which was cold. I had turkey sausage while my husband got bacon both of which were cold when we bit into them. The eggs were not cold but not hot either.
Very clean and new, with a lot of space. The sheets are amazingly soft.
I really enjoyed the stay because everyone was nice and professional. I really enjoyed the cleaniness of the property and the stay was peacefull and quiet.
Seemed as good as it gets during the covid. A little challenging to get to even though right off the freeway
Great room, comfy beds, big bathrooms, clean. Couldn’t really ask for more. And the included breakfast was definitely better than most. All in all would stay here again.
Honestly we just needed a place to sleep on the way to our destination. We arrived late, around midnight, and asked about the pool. It was closed. The woman at the desk was friendly and helpful and offered to open the pool for us. We reluctantly declined. The room was clean and the beds were comfortable. We like to stay at HIE because the rooms are usually comfortable and we love the free breakfast. Naturally we were disappointed that there was no hot breakfast due to the covid nonsense but we were able to get their signature cinnamon rolls so all was not lost. Over all it was a positive experience.
It was very nice. I would go back and stay an again.
this hotel is outdated the furniture phones lamps are at least 10 years old, the breakfast is very plain,taste less, very very expensive for a 10 year old hotel and tasteless food.
My family really happy about the hotel because of the room so clean, breakfast is delicious, and good service. I will come stay again for sure.
24 hour coffee was really appreciated when we left at 4am.
Property is new and very clean. It has a small pool and gym if interested. Breakfast starts at 6am and has a good selection of food. Pretty close to the airport and a good choice for short stays.
Grand Sierra Resort Casino is within a mile (2 km) of Holiday Inn Express & Suites Reno, an IHG Hotel, and other popular attractions like Peppermill are within a few miles (5 km). This 98-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Guests staying at Holiday Inn Express & Suites Reno, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 5.00 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and free newspapers.
Good
Extremely friendly check in service! Great roomy room! Nice pool and hot tub!
My favorite part of this hotel was the free airport shuttle which we used when we landed in Reno and when we were headed back to the airport -- great service!! The only downside was the free hotel breakfast which was cold. I had turkey sausage while my husband got bacon both of which were cold when we bit into them. The eggs were not cold but not hot either.
Very clean and new, with a lot of space. The sheets are amazingly soft.
I really enjoyed the stay because everyone was nice and professional. I really enjoyed the cleaniness of the property and the stay was peacefull and quiet.