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Via San Michele Di Pagana 8, Rapallo, GE, 16035
  • Popular LocationMarina di Rapallo3 min walk
  • Popular LocationRapallo Castle15 min walk
  • Popular LocationSanta Margherita Ligure Castle2 min drive
  • AirportGenoa (GOA-Cristoforo Colombo)33 min drive

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Room options

Exclusive Double Room, Sea View

9.8/10 Exceptional
  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

10/10 Exceptional
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

8.8/10 Excellent
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Classic Double Room

9.6/10 Exceptional
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Queen

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, Sea View

10/10 Exceptional
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Queen

10/10 Exceptional
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Rapallo

Excelsior Palace Portofino Coast places you next to Marina di Rapallo and within a 10-minute walk of San Michele di Pagana Beach. This 119-room, 5-star hotel has 2 outdoor pools along with a private beach and a marina. Centrally located in Rapallo, the hotel is connected to the convention center, and a short walk from Spiaggia pubblica Travello and Basilica of Sts. Gervasius and Protasius.

What's nearby

  • Marina di Rapallo - 3 min walk
  • Spiaggia pubblica Travello - 10 min walk
  • Rapallo Castle - 15 min walk
  • Santa Margherita Ligure Castle - 2 min drive
  • Abbazia di San Girolamo al Monte di Portofino - Complesso Monumentale La Cervara - 5 min drive

Getting around

  • Rapallo Station - 15 min walk
  • The preferred airport is Cristoforo Colombo Airport (GOA): 33-min drive, 24.9 mi/40.1 km.

Restaurants

  • ‪Caravaggio Cafè - ‬11 min walk
  • ‪Caffè Il Cristallo - ‬11 min walk
  • ‪Ristorante Pizzeria Sapore di Mare - ‬14 min walk
  • ‪Bella Napoli - ‬9 min walk
  • ‪Yacht Club Rapallo SRL - ‬4 min walk

About this property

Excelsior Palace Portofino Coast

Luxury hotel on the beach, with 2 outdoor swimming pools
Excelsior Palace Portofino Coast features a private beach, a marina, and a full-service spa. Valet parking is available for EUR 20 per day, and there's also a train station shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include 2 outdoor pools, a gym, and a rooftop terrace.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include minibars, safes, and desk chairs.
A private beach, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eden Roc Lounge
  • Ristorante Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Health club
  • Pilates classes

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (6,997 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Marina
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1901
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Dogs and cats only
  • Pet weight must not exceed 18 lbs per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 110 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 110 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: 010046-ALB-0033
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Air conditioning may be restricted to certain hours from October 01 to April 30 in accordance with national or local laws.
  • Parking has height restrictions.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Is free cancellation available at Excelsior Palace Portofino Coast?

Excelsior Palace Portofino Coast offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Excelsior Palace Portofino Coast?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Excelsior Palace Portofino Coast on Jun 11, 2024 start from $418.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Excelsior Palace Portofino Coast?

Guests enjoy the hotel's beach location in Rapallo based on their ratings, and it's within a 10-minute walk of Marina di Rapallo and San Michele di Pagana Beach. You'll also find Rapallo Castle and Spiaggia pubblica Travello less than a mile away.

Is parking available on site at Excelsior Palace Portofino Coast?

Yes, valet parking is offered for EUR 20 per day.

Is there a spa available at Excelsior Palace Portofino Coast?

There is a full-service spa available for guests to enjoy and services include sports massages, beach massages, aromatherapy, and couples treatments.

Does Excelsior Palace Portofino Coast feature a casino on the premises?

No, Excelsior Palace Portofino Coast doesn't have a casino.

Will I find an indoor pool at Excelsior Palace Portofino Coast?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Excelsior Palace Portofino Coast?

This boutique hotel offers many amenities for couples, including in-room massages as well as a private beach and 2 outdoor pools.

Does Excelsior Palace Portofino Coast have a hot tub?

Yes, some guestrooms at this hotel feature private rooftop spa tubs.

Does Excelsior Palace Portofino Coast have a restaurant with a breakfast menu?

Yes, Excelsior Palace Portofino Coast has 2 restaurants, and serves free buffet breakfast each morning.

Will Excelsior Palace Portofino Coast allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Excelsior Palace Portofino Coast for a fee of EUR 10 per pet, per day. The property also provides food and water bowls.

Does Excelsior Palace Portofino Coast have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Excelsior Palace Portofino Coast?

The closest major airport to Excelsior Palace Portofino Coast is Cristoforo Colombo Airport (GOA), which is 24.9 mi away (33 minutes by car).

Are there rooms with balconies at Excelsior Palace Portofino Coast?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy sea or city views.

Does Excelsior Palace Portofino Coast offer wedding services?

Take advantage of the wedding venue at Excelsior Palace Portofino Coast if you plan to say "I do" during your trip.

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1002 reviews" "
Rating 8 - Good. 200 out of 1002 reviews" "
Rating 6 - Okay. 34 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Stayed 2 nights in Feb 2024

10/10 Excellent

Kathryn

Traveled with group
The staff was friendly. The breakfast buffet was excellent. The views were spectacular!!
Stayed 1 night in Feb 2024

6/10 Okay

Maryanne, Pymble

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property and rooms are looking tired. The vinyl on our lounge was peeling at the edges and needed to be reupholstered. The room was very hot and while they got the air conditioning looked at the next morning there was no real apology or offer to compensate us for no sleep the previous night. There was also a lot of construction going on so some services such as the spa were not working. Breakfast mainly continental choices. Overall expensive hotel but somewhat average. Lovely view.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathryn

Traveled with group
Liked: Staff & service, property conditions & facilities
The views weee spectacular! The staff was friendly and helpful. Breakfast was very good. Great service!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, stunning views, luxe stay
This is our 2nd time staying at the Excelsior Palace. First time was in January 2023 and we loved it so much that when considering options for a week in mid-Feb 2024, decided we'd start by booking the Excelsior. Reception staff is very welcoming, excellent at taking care of guests. They noted we'd stayed at the hotel before and offered us an upgrade: bigger room, better view. Hurrah! Both the public rooms and the bedrooms are wonderfully comfortable and old school gracious. Beds, bedding, towels, robes - everything is first rate, makes one feel pampered. As for the breakfast? Well, if you like a champagne brunch experience you'll be happy! We had Mimosas every morning, delicious options of salmon, some of the best baked goods ever, truly good pancakes, fresh fruit, juices, made-to-order cappuccinos, lungos, etc. and of course all the things one expects of a good hotel buffet: eggs, bacon, sausage, toast, cereals, yogurts, a variety of cheeses & cold cuts, etc. Loved spending a few days here so we could try different options. The breakfast room looks down the Ligurian coast, across the harbor to Rapallo, and along the Portofino Coast: stunning views every day. If you love to walk what a pleasure! Along the harbor into Rapallo or the opposite way to San Michele, Santa Margherita, Portofino the coastal walks: stunning. We couldn't wait to get out every day. But if you get tired the local bus system takes you anywhere on this peninsula! GREAT STAY!
Stayed 2 nights in Feb 2024

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special place to stay on the Ligurian coast.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Wonderful!!
This is our third stay at this most wonderful hotel, and it continues to improve to more than a 5 star hotel - this is a 5 star luxury hotel and one of the best I have stayed in while touring Italy. Elegant, kind, professional - with the top amenities. Just wonderful, and we look forward to our next stay here.
Stayed 1 night in Dec 2023

6/10 Okay

Leslie

Traveled with partner

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous! Staff was incredible also. I would highly recommend this hotel. The views were spectacular!
Stayed 3 nights in Nov 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible. Special thanks to concierge Angelo. Beyond kind and helpful. All staff over delivered. Great property.
Stayed 3 nights in Oct 2023