Sewage systems in some rooms leave a lot to be desired. Air conditioning and ventilation in buffet dinning areas are terrible. Food has improved a lot from two years ago. Pools have excellent water quality, among the best in the Caribbean. Watersports and activities is the main reason we keep going back.
I had read ratings and heard from friends that the resort was 4.5-5 star and I expected a lot. I was disappointed. There were minor irritants like the safe in the room that didn't work, the in-room coffee machine that broke the second day but I found that the food in the restaurants was disappointing. The food in the buffet restaurant was very good by comparison. The biggest failure in my mind was golf. We played a round of "free" golf which cost $80 per person for the cart and $45 for rental clubs (USD). There were a total of 12 clubs: 1 driver, 2, 3-woods, 8 irons (3 different models of Calloway irons) and a putter. And they were filthy. I wouldn't have bought them for $45.00. I have vacationed at Moon Palace in Cancun and unfortunately, when comparing the two, Barcelo Bavaro doesn't come close. The fact that I was with my kids and grandkids made it memorable but, as I said, I expected more.
The property is very large. We could not get any reservations to eat. The cleaning lady stole items from our room. Property is clean though. Food was average at best.
The pool and beach was lovely. Also entertainment.
OMGGGGG AMAZING. You won’t even know where to begin. Food & alcohol all inclusive. They don’t skimp out. Bring your beach bag, a yeti cup, and cash in $1s just for tipping. You will be set.
TODO ME PARECIO PERFECTO
Staffs can't speak English at all. Tuey should learn English for thier guests from all over the world.
The restaurants had delicious food. The buffet had some questionable food.
Had a wonderful time great experience I’ll definitely do it again
I would recommend that anyone staying here bring plenty of bottle water. The reason the bottle of water that is put in your room is already used and they refilled it with tap water give it back to the guest. They don't even have a convenience store where you can buy your own water. The beach is very nice but to bad we couldn't stay in the water to much seaweed everyday. JUST BE CAREFULL WITH THE DRINKING WATER.
Located in Bávaro within a short walk of Bavaro Beach, Barceló Bávaro Palace - All Inclusive is within a mile (2 km) of other popular sights such as Cocotal Golf and Country Club. This 1402-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a golf course. It's connected to the convention center in central Punta Cana and also close to Downtown Punta Cana and Los Corales Beach.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 11:00 AM. There are ample dining options with 7 onsite restaurants, including Miramar Buffet, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, sitting areas, and refrigerators are other standard amenities.
Barceló Bávaro Palace - All Inclusive features a private beach, a golf course, and a full-service spa. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include 4 outdoor pools, a water park, and a nightclub.
Sewage systems in some rooms leave a lot to be desired. Air conditioning and ventilation in buffet dinning areas are terrible. Food has improved a lot from two years ago. Pools have excellent water quality, among the best in the Caribbean. Watersports and activities is the main reason we keep going back.
I had read ratings and heard from friends that the resort was 4.5-5 star and I expected a lot. I was disappointed. There were minor irritants like the safe in the room that didn't work, the in-room coffee machine that broke the second day but I found that the food in the restaurants was disappointing. The food in the buffet restaurant was very good by comparison. The biggest failure in my mind was golf. We played a round of "free" golf which cost $80 per person for the cart and $45 for rental clubs (USD). There were a total of 12 clubs: 1 driver, 2, 3-woods, 8 irons (3 different models of Calloway irons) and a putter. And they were filthy. I wouldn't have bought them for $45.00. I have vacationed at Moon Palace in Cancun and unfortunately, when comparing the two, Barcelo Bavaro doesn't come close. The fact that I was with my kids and grandkids made it memorable but, as I said, I expected more.
Dear Sir,Thank you for sharing your experience with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We are, however, grateful for any suggestions from our recent guests that may help us better meet our guests' expectations.We are looking forward to welcoming you again. All the best!César Güílamo MontillaDirectorBarceló Bávaro Palace
The property is very large. We could not get any reservations to eat. The cleaning lady stole items from our room. Property is clean though. Food was average at best.
Dear Sir, Thank you for taking the time to let us know your opinion of your recent stay.It concerns us to hear about the difficulties you encountered with dining reservations. Our guests typically enjoy a diverse culinary experience across our various restaurants, and we regret if this was not the case during your stay. We are also troubled by your experience regarding the cleanliness of your room, as our staff is dedicated to the highest ethical standards. Please rest assured that we take such matters seriously.On a positive note, we are glad to hear that you found our property to be clean and well-maintained. It is our aim to provide a pristine environment for our guests to enjoy.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,César Güílamo MontillaDirectorBarceló Bávaro Palace
Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace
Thank you very much for choosing our Barceló Bávaro Palace as a holiday destination. We regret that your stay at our wonderful hotel has not been entirely perfect.We hope that Barceló will continue to be an option for your next vacation and that we will have the opportunity to restore your faith in our company in the near future.Sincerely,Cesar GüílamoGeneral Manager at Barceló Bávaro Palace
Dear Guest Receive a warm greeting from all the team that makes Barceló Bávaro Palace.We regret that your stay with us has not been entirely positive since it is the opposite of what we would have wanted. We hope to have a second chance to demonstrate our commitment to excellence in service.Sincerely,Cesar GüílamoGeneral Manager at Barceló Bávaro Palace.
The pool and beach was lovely. Also entertainment.
Dear guest,Thank you for choosing us as your vacation destination, we are very grateful to know that we were able to exceed your expectations 100%.We appreciate your kind words about our entertainment team. They work tirelessly every day to entertain our guests during their stay with us, we make sure to pass on their praise and we are sure they will be delighted to know that their efforts have been appreciated.Thank you again for this moving review about your stay with us, we look forward to your next visit.Cordially,César GüílamoDirector: Barceló Bávaro Palace
OMGGGGG AMAZING. You won’t even know where to begin. Food & alcohol all inclusive. They don’t skimp out. Bring your beach bag, a yeti cup, and cash in $1s just for tipping. You will be set.
Dear guest,Thank you for choosing us as your vacation destination, we greatly appreciate knowing that we were able to exceed your expectations 100%.We will be very pleased to welcome you to our facilities and allow us to be part of your experience in the Caribbean once again.Sincerely,Cesar GüílamoManaging DirectorBarceló Bávaro Palace
TODO ME PARECIO PERFECTO
Estimado Huésped,Gracias por elegirnos como su destino de vacaciones, estamos muy agradecidos de saber que pudimos superar sus expectativas al 100%.Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.Gracias nuevamente por esta conmovedora revisión sobre su estadía con nosotros, esperamos su próxima visita.Cordialmente,César Güílamo
Staffs can't speak English at all. Tuey should learn English for thier guests from all over the world.
Dear Guest,Receive a cordial greeting from the entire team that makes up the Barceló Bávaro Palace Hotel.We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.We lament the difficulties you experience when reporting an imperfection in your room to the maid in charge of your accommodation although we would like to take the opportunity to explain that the housekeeping team is not required to speak foreign languages since our guests usually report any service imperfection to our réception desk team able to speak most languages represented in our hotel, for a future occasion please do not hesitate to contact the réception team for anything you may need to fully enjoy your holidays among us.Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not-too-distant future.CordiallyCesar GüílamoDirector: Barceló Bavaro Palace.
Dear Sir, We appreciate that you took the time to share your experience with us.We regret to hear of your concerns regarding the air conditioning in our buffet dining areas and are continuously working to ensure our facilities meet the comfort expectations of our guests. We also take note of your comments about the sewage systems; rest assured, our maintenance team is dedicated to ensuring all facilities function properly for a seamless guest experience.It is heartening to learn that you noticed the improvements in our culinary offerings and that our diverse water activities continue to be a highlight of your visits. We are delighted that the quality of our pools stands out as among the best in the Caribbean, and that our wide array of amenities and attentive service contributed positively to your stay. Our team at Barceló Bávaro Palace All Inclusive strives to provide memorable experiences, and your commendation for these aspects is greatly appreciated.We are looking forward to welcoming you again. All the best!César Güílamo MontillaDirectorBarceló Bávaro Palace