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Mountain Vista Inn & Suites

2.5 star property
Hotel with free parking, walk to Island at Pigeon Forge

Choose dates to view prices

Photo gallery for Mountain Vista Inn & Suites

Front of property
Terrace/patio
King room | Iron/ironing board, free WiFi, bed sheets
Penthouse Apartment | Living room | 32-inch TV with cable channels
King room | Bathroom | Shower, free toiletries, towels
Reviews
5.8

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
2647 Parkway, Pigeon Forge, TN, 37863
  • Popular LocationIsland at Pigeon Forge7 min walk
  • Popular LocationLeConte Center at Pigeon Forge16 min walk
  • Popular LocationTitanic Museum2 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)52 min drive

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Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 427 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 320 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for King room

King room | Iron/ironing board, free WiFi, bed sheets

King room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 213 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 3 Bedrooms

  • 391 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

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About the neighborhood

Pigeon Forge

Island at Pigeon Forge is a short stroll from Mountain Vista Inn & Suites, and other popular attractions like LeConte Center at Pigeon Forge are within a mile (2 km). Each of the 59 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Island at Pigeon Forge - 7 min walk
  • Great Smoky Mountain Wheel - 8 min walk
  • LeConte Center at Pigeon Forge - 16 min walk
  • Titanic Museum - 2 min drive
  • The Ripken Experience - Pigeon Forge - 2 min drive

Getting around

  • The preferred airport is McGhee Tyson Airport (TYS): 52-min drive, 35.6 mi/57.3 km.

Restaurants

  • Paula Deen's Family Kitchen - 7 min walk
  • Mellow Mushroom - 4 min walk
  • Downtown Flavortown - 9 min walk
  • Mel's Diner - 4 min walk
  • Timberwood Grill - 8 min walk

About this property

Mountain Vista Inn & Suites

Hotel with free parking, walk to Island at Pigeon Forge
Guests staying at Mountain Vista Inn & Suites enjoy free WiFi in public areas, a terrace, and a vending machine. You can take advantage of free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This smoke-free hotel also has an ATM.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 2:00 AM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from May 13 2024 to June 30 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Mountain Vista Inn & Suites?

Mountain Vista Inn & Suites provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Mountain Vista Inn & Suites?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Mountain Vista Inn & Suites on May 30, 2024 start from $45.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Mountain Vista Inn & Suites?

Guests positively rate the hotel's location in Pigeon Forge, just steps from The Track and Great Smoky Mountain Wheel, and within a short walk of Island at Pigeon Forge. You'll also find Titanic Museum and The Ripken Experience - Pigeon Forge within a short drive.

Will I be able to park at Mountain Vista Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Mountain Vista Inn & Suites include a casino on the premises?

No, Mountain Vista Inn & Suites doesn't have a casino.

Will I find an indoor pool at Mountain Vista Inn & Suites?

No, there is no indoor pool at this hotel.

Does Mountain Vista Inn & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mountain Vista Inn & Suites have a restaurant that serves breakfast?

No, Mountain Vista Inn & Suites doesn't have a restaurant that serves breakfast.

Does Mountain Vista Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Mountain Vista Inn & Suites though service animals are welcome.

Does Mountain Vista Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Mountain Vista Inn & Suites?

The closest major airport to Mountain Vista Inn & Suites is McGhee Tyson Airport (TYS), which is about 23.2 mi away.

Are there rooms with balconies that I can book at Mountain Vista Inn & Suites?

No, there aren't any guestrooms with balconies at Mountain Vista Inn & Suites.

Mountain Vista Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 165 out of 1003 reviews" "
Rating 8 - Good. 199 out of 1003 reviews" "
Rating 6 - Okay. 212 out of 1003 reviews" "
Rating 4 - Poor. 185 out of 1003 reviews" "
Rating 2 - Terrible. 242 out of 1003 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Latosha

Stayed 2 nights in Feb 2024

2/10 Terrible

Marshall Lee Farris,

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Dyana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting! First room had poop and blood on toilet and the doors and baseboards were badly damaged. Second room had blood on the bed and a hair on the sheets and blood on toilet. There was a gross plunger in the bathroom. Random fridge in open corridor. The elevator said for emergency call 911 or Bert (and listed his number). The bathtub for awful and thr level of dust dirt on vents I have never seen before. The last straw was yellow stains on the pillows. I asked if this was normal and was told They are working on renovations but my Mother in laws room had been renovated but wasn’t much better. The floors in the rooms were super sticky. I showed the front desk the pictures but they didn’t have anything to stay! I asked for a refund and was denied due to booking through Expedia but Expedia said there wasn’t an option for a refund per the hotel. So we are out that stay and had to find another hotel last minute. It was very stressed! I would not let my dog stay here!
Stayed 1 night in Feb 2024

10/10 Excellent

Mia, Bristol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Location and Staff
Feb 2024: The location was perfect (within walking distance to most attractions and places to eat.) The gentleman and lady at the front desk were really nice and helpful. Our original room was not what we expected and had a few issues. I think they are in the process of remodeling. However, when we asked to move rooms, the lady was very nice and helped us move to a different room. The 2nd room did not have any issues and was a nice place to rest for the night. Great price, great location, wonderful staff!
Stayed 1 night in Feb 2024

8/10 Good

tammy

Liked: Cleanliness, room comfort
Couples getaway
Room was very spacious, but needs furniture for sitting. Tub worked well and was relaxing however the television did not work and rooms are very dark, needs more lighting. Telephone did not work in the room so was not able to notify hotel staff had to go down to front desk and explained to manager about the issues, he stated he guessed tv was completely broken and needed to be replaced and would send up maintenance. Nothing was fixed during our stay but for the price it was a good room just the amenities are not as stated in the room, however as it is close to a lot of attractions in the area, so it was worth a little inconvenience. Front Desk Staff is not very friendly and very off putting during check in, manager/owner did not seam to be bothered about the legitimate issues with the room complaints as nothing was fixed during our stay. Housekeeping did come in and leave fresh towels etc which was very appreciated. Overall it was an ok stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Melva

Liked: Staff & service, room comfort
Love this place
Hotel cleanness was good they are upgrading and remodeling so just a little dust from that.
Stayed 3 nights in Jan 2024

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights. Sink in the bathroom was leaking. Used towels to dry the floor, once we returned at night we went to the front desk for towels and the office was closed. Called the phone number provided on the door of the office and we were told no one was onsite to be able to fix the leak or give us towels. Called multiple times and the person hung up every time. Then they blocked our number so we got their voicemail. Finally after calling another phone number we saw in the elevator someone brought us towels. How does a hotel close their front office? This makes no sense.

10/10 Excellent

Valentina

Stayed 1 night in Jan 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
good location not so good hotel
stove did not work called said they would come fix finally had to go get them.pool was out of service was the main reason for picking hotel if it does not work do not advertise it
Stayed 2 nights in Jan 2024